Dear Insight Broadband Customer,

Insight monitors network usage to ensure that all Insightbb.com customers consistently receive the highest quality service available, as detailed in our Acceptable Use Policy.

You may not be aware that your modem has been transferring data at a very high rate for an extended period, causing degradation of service to others. Now that you know, we request your cooperation.

Excessive sustained bandwidth usage places a burden on the network and is in violation of the Insightbb.com Acceptable Use Policy (see sections vii and viii. ) which explains that you may not:

vii. restrict, inhibit or otherwise interfere with the ability of any other person, regardless of intent, purpose or knowledge, to use or enjoy the Service, including, without limitation, posting or transmitting any information or software which contains a worm, virus or other harmful feature, or generating levels of traffic sufficient to impede others' ability to send or retrieve information;

viii. restrict, inhibit, interfere with or otherwise disrupt or cause a performance degradation or manipulation, regardless of intent, purpose or knowledge, to the Service or any Insight (or Insight supplier) host, server, backbone network, node or service, or otherwise cause a performance degradation or manipulation to any Insight (or Insight supplier) facilities used to deliver the Service.

We have found most excessive bandwidth users are running servers, using Newsgroups or using online file sharing programs such as KaZaa, BitTorrent and others.

We feel it our responsibility to alert you to the dangers of online file sharing applications and offer suggestions as to what can be done to protect yourself as well as reduce the amount of bandwidth being used by your account. For instance:

There are a number of viruses designed specifically to spread through peer-to-peer networks. Your best defense is to keep your anti-virus software updated. If a file you download seems smaller in size than expected, you should avoid running it. Many of the viruses that exist at the moment will rename themselves to mimic popular programs, music, or videos in hopes that the victim will open it.
Most of the file sharing applications contain "spyware" that is used by affiliates and marketing companies. Besides being an invasion of your privacy, many End User License Agreements (EULAs) grant these companies the power to use your extra bandwidth, processor cycles, memory, and drive space as they see fit.
Copyright infringement caused by sharing copyrighted material.