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Security Software Updates - 15 May 2007 »
« Trojan could be infecting computers through Microsoft update  
page: 1 · 2 · 3 · 4
AuthorAll Replies


klcgator55

@mindspring.com
reply to slashman
Re: Problem with Automatic Update since Tuesday

The fix just popped-up for me and seems to have curred my problem. Thanks to everyone th@ helped with this thread.

KC


La Luna
Surviving Ashraful
Premium
join:2001-07-12
Warwick, NY
clubs:
·Optimum Online
·Vonage

reply to Libra
said by Libra See Profile :

Thank you Argle and LaLuna for the instructions and extra information about this. I appreciate it very much.

I just went to Microsoft Updates and had no problems, but I want to mention that instead of getting the screen to pick Express or Custom, I got a notice "Update Windows to work with this website. To continue you must install the latest version of some Windows updating software designed to work with this site" (I was a little suspicious if they were going to try to install the WGA notification, but I know you have to agree to the eula, so I clicked to install the software). It downloaded and installed the software and then the screen came up to select Express or Custom. It all went well.

Thank you again.

Sincerely, Libra
I think I read they were going to push this fix out, so maybe that's what you got.
--
~~"As long as America is an infidel enemy, terrorizing it is a duty." Sayed Imam Abdul-Aziz el-Sheriff~~


Libra
Premium
join:2003-08-06
USA

reply to slashman
Thank you Argle and LaLuna for the instructions and extra information about this. I appreciate it very much.

I just went to Microsoft Updates and had no problems, but I want to mention that instead of getting the screen to pick Express or Custom, I got a notice "Update Windows to work with this website. To continue you must install the latest version of some Windows updating software designed to work with this site" (I was a little suspicious if they were going to try to install the WGA notification, but I know you have to agree to the eula, so I clicked to install the software). It downloaded and installed the software and then the screen came up to select Express or Custom. It all went well.

Thank you again.

Sincerely, Libra

FordTractor

join:2003-03-25
Fishers, IN
·AT&T Midwest

reply to slashman
Appreciate the help from this thread. I have 4 desktops and 4 laptops at home (4 kids). One laptop and one desktop are seriously impacted by this situation (one XP Home and one XP Pro - both have Office 2003).

I have been fighting the problem on the laptop for over 6 months. I've reinstalled Windows XP twice and it reoccurred both times. I couldn't figure it out until the hard drive on the desktop died and I had to reinstall Windows again. During the install process, Windows Update worked fine until I upgraded to MS Update after I installed Office 2003. Then the computer slowed to a crawl and svchost ran at 100% for over 5 minutes.

Changed the laptop and desktop to Windows Update and they work fine. I'm going to be manually checking for Office Updates until I'm sure Microsoft has a solid fix.

I don't know about everyone's experience but 25% of my computers experienced this problem.


HA Nut
Premium
join:2004-05-13
USA
reply to slashman
A more "official" KB article on this issue...
»support.microsoft.com/kb/932494

rdhw

join:2002-09-21
Cambridge UK

reply to bcool
said by bcool See Profile :

(1.) People configured for WindowsUpdate only aren't experiencing the original freeze up "problem?" Right or wrong?
Correct.
(2.) Are all people configured for MICROSOFT UPDATES experiencing "the problem?"
No, only a minority experience the problem. The first reports of this problem were from a year ago, but the numbers of those affected are increasing slowly. The May updates seem to have triggered a new set of sufferers.
(3.) Is it only individuals on MICROSOFT UPDATES who also have MS Office installed that experience "the problem?"
There seems to be some evidence that only MU users who have Office 2003 installed are suffering. Office XP or 2007 are not having as much trouble.
--
Robin Walker »homepage.ntlworld.com/robin.d.h.walker/ for broadband troubleshooting tips


bcool
Premium
join:2000-08-25
The Ozarks

reply to PrntRhd
Much obliged. I may tinker with the other machine in the room for it's obviously in trouble while doing manual updates on the WU site. I see 100% CPU utilization for extended moments of a Svchost.exe module. The process is visibly labored. I see no such behavior on my system.
--
"in flagrante delicto"

PrntRhd

join:2004-11-03
Fairfield, CA
·Comcast
·Comcast Formerly ..


3 edits
reply to bcool
"and if I could seek clarification after trying to digest this plumb thread...
(1.) People configured for WindowsUpdate only aren't experiencing the original freeze up "problem?" Right or wrong?
(2.) Are all people configured for MICROSOFT UPDATES experiencing "the problem?"
(3.) Is it only individuals on MICROSOFT UPDATES who also have MS Office installed that experience "the problem?"

Answer for #2 is No, there are many who do not have the issue, less than 10% for certain.
Slashman very early in the thread mentioned 4 out of 50 PCs in his office were having the issue. I have had MU ever since it was available and this was the first time I had issues.


La Luna
Surviving Ashraful
Premium
join:2001-07-12
Warwick, NY
clubs:
·Optimum Online
·Vonage

reply to Libra
said by Libra See Profile :

....I'm assuming that if I have no problems at Microsoft Updates I don't have to install the new UpdateAgent, but would still like the instructions on how to force the installer.

Thank you very much.

Sincerely, Libra
That is correct. You only need to do this IF you are experiencing the problem.

Just be aware that it seems to suddenly start happening out of the blue when it's never happened before. I've been reading about this for a while, but I never had the issue until I tried to get the last round of monthly updates.
--
~~"As long as America is an infidel enemy, terrorizing it is a duty." Sayed Imam Abdul-Aziz el-Sheriff~~



bcool
Premium
join:2000-08-25
The Ozarks


1 edit
reply to slashman
and if I could seek clarification after trying to digest this plumb thread...
(1.) People configured for WindowsUpdate only aren't experiencing the original freeze up "problem?" Right or wrong?
(2.) Are all people configured for MICROSOFT UPDATES experiencing "the problem?"
(3.) Is it only individuals on MICROSOFT UPDATES who also have MS Office installed that experience "the problem?"
I'm on Windows XP SP2 configured for WindowsUpdate
Thanks.
--
"in flagrante delicto"


AB
Premium
join:2006-04-04
Leesburg, VA

reply to Libra
said by Libra See Profile :

. . "If the first of these produces an error message about "Update agent already installed", then execute the installer again manually, with parameter /wuforce as in:

WindowsUpdateAgent30-x86.exe /wuforce"

I don't know how to manually execute the installer with the /wuforce parameter. Could someone please explain to me how to do this. (In case I would need the path, I normally would download an update to C:\Security\Jan 07 Updates)

I'm assuming that if I have no problems at Microsoft Updates I don't have to install the new UpdateAgent, but would still like the instructions on how to force the installer.

Thank you very much.

Sincerely, Libra
Hello, Libra!

Go to the 'Run' box, browse to where you have WindowsUpdateAgent30-x86.exe stored, select it, then add the '(space)/wuforce' command in the Run box, then hit OK.

Libra
Premium
join:2003-08-06
USA

reply to slashman
I haven't updated our XPHomesp2 computer yet but I have two questions:

Since I don't have Office installed on the computer, is it safe to assume I won't experience the problems mentioned at Microsoft Updates?

And, in case I do have problems and have to install the two patches, I saw these instructions in case the new agent won't install:

"If the first of these produces an error message about "Update agent already installed", then execute the installer again manually, with parameter /wuforce as in:

WindowsUpdateAgent30-x86.exe /wuforce"

I don't know how to manually execute the installer with the /wuforce parameter. Could someone please explain to me how to do this. (In case I would need the path, I normally would download an update to C:\Security\Jan 07 Updates)

I'm assuming that if I have no problems at Microsoft Updates I don't have to install the new UpdateAgent, but would still like the instructions on how to force the installer.

Thank you very much.

Sincerely, Libra

PrntRhd

join:2004-11-03
Fairfield, CA
reply to OZO
This was just a single XP laptop and it worked. I will reserve judgment until I hear it works for 2003 servers, although prudent administrators will do patches manually.

OZO
Premium
join:2003-01-17
reply to PrntRhd
Good!
It's better be working now, when the problem gets more and more publicity
--
Keep it simple, it'll become complex by itself...

PrntRhd

join:2004-11-03
Fairfield, CA
·Comcast
·Comcast Formerly ..

reply to OZO
said by OZO See Profile :

After installing new two packages and several reboots running "Custom" check took 3:30 min, wich is better than previous 17 min.

What I did:
1. Uninstall v2 of 927891, reboot.
2. Install v3 of 927891, reboot.
3. Install UpdateAgent v3.0, reboot.
4. Check and install latest updates, reboot.

It's better now. Thank you rdhw See Profile for the links and advice to re-install 927891 fix.

It may be the best that can be done for now, who knows. Real improvement may bring only a new SP3 package though. In this case we will not need to check / download / install more then hundred(!) latest updates (since SP2).

When it will finally come to us, bringing to the end this obvious absurd of downloading so many hotfixes separately?
I did the fix and it seems to have worked!


klcgator55

@mindspring.com

reply to slashman
When I try to download; »download.windowsupdate.com/v7/wi···-x86.exe it starts downloading but hangs at about 1.6 MB of the 5.6 MB file. It just all of a sudden hangs. I've tried downloading in FireFox 2.0.0.3, IE 7.0.5730.11 and Opera 9.20

I don't know what else to do.
I have already installed v3 of 927891 and WindowsUpdate is still hanging up.

Thanks for any input,

KC


Jan Janowski

join:2000-06-18
Skokie, IL
·AT&T Midwest


2 edits
reply to slashman
THANKS La Luna, and All!

You were right, the first patch did not work for my wife's computer.... the 'revised' patch did work in about a minute.
It's installing now.... I will direct a post I made in Microsoft forum to here!

Thanks very much -- I thought it might be a bug in some beta software I'm testing... I'll forward that, too!!! !

By the way, the system that has the problem has Office 2003.
The system that was OK, had Office 2000.
--
Looking for 1939 Indian Motocycle


La Luna
Surviving Ashraful
Premium
join:2001-07-12
Warwick, NY
clubs:
·Optimum Online
·Vonage

reply to Name Game
said by Name Game See Profile :

Fix for Microsoft Automatic Updates not working
Users report continued problems with Microsoft patch, even after downloading and running new hotfix

»www.infoworld.com/article/07/05/···g_1.html

»www.computerworld.com/action/art···c=kc_top

Well, I mentioned here in one of my other posts that people were reporting that the "fix" didn't work for them, which is why I was reluctant to try it. I didn't want to further muck things up by applying a hotfix that might then have to be uninstalled somewhere down the line to try something else. The more "fixes* that don't work that you apply for a problem, the more likely that something else is going to blow down the line eventually.

The people who tried it here gave me the confidence to give it a go, and luckily, it worked for me. I suppose it's also possible that *some* (not all) people who say it didn't work did something wrong in the way they applied the hotfix.
--
~~"As long as America is an infidel enemy, terrorizing it is a duty." Sayed Imam Abdul-Aziz el-Sheriff~~



Name Game
Premium
join:2002-07-07
North Myrtle Beach, SC


1 edit
reply to slashman
Fix for Microsoft Automatic Updates not working
Users report continued problems with Microsoft patch, even after downloading and running new hotfix

»www.infoworld.com/article/07/05/···g_1.html

»www.computerworld.com/action/art···c=kc_top

--
Gladiator Security Forum »www.gladiator-antivirus.com/
Missing Kids
»www.missingkids.com/


La Luna
Surviving Ashraful
Premium
join:2001-07-12
Warwick, NY
clubs:
·Optimum Online
·Vonage


1 edit
reply to antiphishing
said by antiphishing See Profile :

Download backdoor found in Windows Update.....
Not sure what this has to do with the issues being discussed in this thread, but the trojan has to already be on the machine for it to be able to use BITS to download more malware.

»Trojan could be infecting computers through Microsoft update
--
~~"As long as America is an infidel enemy, terrorizing it is a duty." Sayed Imam Abdul-Aziz el-Sheriff~~

Forums » Up and Running » Security » SecuritySecurity Software Updates - 15 May 2007 »
« Trojan could be infecting computers through Microsoft update  
page: 1 · 2 · 3 · 4


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