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Johkal
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3 edits
SB5101 Config Files

I'm curious what Config files and Software Versions are being sent to Comcast customers who have an SB5101.

If you have an SB5101:

Post City/State where you are.
Post Config File: »192.168.100.1/RgEventLog.asp
Post Software Version: »192.168.100.1/RgHelp.asp

*You may need to reboot modem to see Config File in log.

Thanks!

For Ref, my info:

State College, PA
Config file d11_m_sb5100_silverdeluxe_c01.cm
Software Version: SB5101-2.4.1.5-SCM01-NOSH

--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/


RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast


1 edit
Redwood Valley, CA (Mendocino County, NW CA-A former Adelphia area)
Config File: Not sure, we're on the 8000/768 Tier though
Software Version:SB5101-2.4.1.5-SCM01-NOSH

Edit-We keep getting this file sent to us over and over, but it's for the 5100-

SW Download INIT - Via Config file d11_m_sb5100_speedtier_c01.cm

It fails everytime, for obvious reasons.


axelrose
Ban Tornadoes

join:2005-05-25
Chattanooga, TN
·Comcast


1 edit
 reply to Johkal
said by Johkal See Profile :

If you own an SB5101:
Post City/State where you are.
Post Config File: »192.168.100.1/RgEventLog.asp
Post Software Version: »192.168.100.1/RgHelp.asp
*You may need to reboot modem to see Config File in log.
Thanks!
Warning, this is a VERY UBER LONG reply!
NOTE:Didn't reboot modem, should I have??
City/state Chattanooga,TN

Config File[s]..?
Time Priority Code Description
2007-04-25 11:17:45 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-25 11:17:35 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2007-04-25 11:17:33 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-25 11:17:33 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2007-04-25 11:17:32 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-25 11:17:32 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2007-04-25 11:17:24 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-25 11:16:42 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2007-04-25 11:16:42 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2007-04-23 23:59:43 3-Critical R002.0 No Ranging Response received - T3 time-out
2007-04-23 23:59:38 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2007-04-23 23:59:33 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-23 23:59:33 3-Critical U001.0 No UCD's Received - Timeout
2007-04-23 23:58:07 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-23 23:58:07 3-Critical U001.0 No UCD's Received - Timeout
2007-04-23 23:57:24 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-23 23:57:22 3-Critical U001.0 No UCD's Received - Timeout
2007-04-23 23:56:39 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-23 23:56:38 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2007-04-23 23:56:37 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-23 23:56:13 3-Critical U001.0 No UCD's Received - Timeout
2007-04-23 23:56:03 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-23 23:55:53 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2007-04-23 23:55:53 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2007-04-20 08:22:31 3-Critical R002.0 No Ranging Response received - T3 time-out
2007-04-20 08:22:21 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2007-04-20 08:18:51 3-Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2007-04-20 08:18:51 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2007-04-18 17:49:27 3-Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
1970-01-01 00:31:29 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:30:02 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:30:02 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:28:50 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:28:49 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:28:49 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:28:38 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:28:38 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:28:37 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:28:36 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:28:30 3-Critical U001.0 No UCD's Received - Timeout
1970-01-01 00:28:09 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:28:08 3-Critical U001.0 No UCD's Received - Timeout
1970-01-01 00:27:26 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:27:25 3-Critical U001.0 No UCD's Received - Timeout
1970-01-01 00:27:15 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:27:13 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:27:13 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:26:21 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:26:21 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:25:25 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:25:25 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:24:14 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:24:14 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:23:04 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:22:59 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:22:56 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:22:54 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:22:54 3-Critical U001.0 No UCD's Received - Timeout
1970-01-01 00:21:27 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:21:27 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:20:38 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:20:38 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:19:51 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:19:51 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:19:05 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:19:05 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:18:09 3-Critical U001.0 No UCD's Received - Timeout
1970-01-01 00:17:26 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:17:25 3-Critical U001.0 No UCD's Received - Timeout
1970-01-01 00:16:42 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:16:41 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:16:41 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:15:29 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:15:29 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:14:26 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:14:26 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:13:25 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:13:25 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:12:33 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:12:32 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:12:32 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:12:08 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:12:08 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:11:19 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:11:19 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:10:15 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:10:15 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:09:21 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:09:21 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:08:16 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:08:15 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:08:15 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:07:29 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:07:29 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:06:40 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:06:40 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:05:50 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted
1970-01-01 00:05:50 3-Critical R002.0 No Ranging Response received - T3 time-out
1970-01-01 00:04:59 3-Critical U001.0 No UCD's Received - Timeout
1970-01-01 00:04:48 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing

Software Version
Software Version: SB5101-2.4.1.6-SCM02-NOSH
Hardware Version: 1
MIB Version: II
GUI Version: 1.0
-------------------------------------------------------

What the verdict sir?
--
"If you wait by the river long enough, the bodies of your enemies will float by." - Sun Tsu (544 – 496 BC)


Ripper
Premium
join:2002-02-07
West Palm Beach, FL
·Comcast

reply to Johkal
If you can't see your config file in your logs,you can use this small program to check your config file.I needed to run modem right into PC for it to work,otherwise it just reads your router info.I had to hit query a number of times before it came up.The program is called Query Tool and can be downloaded from »www.weird-solutions.com/


odog
Cable Centric Vendor Biased
Premium
join:2001-08-05
Norcross, GA
clubs:
Not on Comcast

Software Version: SB5101-2.6.2.0-SCM00-NOSH

Some version after 2.4.1.5 nukes the config name from the log entries I'm not sure which one.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

reply to axelrose
When I reboot my SB5101, I see:
Config file d11_m_sb5100_silverdeluxe_c01.cm

You don't need to post all your log entries.
Just look for the example I posted.
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/


RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast


1 edit
Are you resetting the paramaters when you reboot, or just reboot?

Edit-I rebooted, but just got this again-

2007-05-29 15:03:40 4-Error E107.0 SW upgrade Failed after download - Incompatible SW file
2007-05-29 15:03:37 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_speedtier_c01.cm


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

You can either disconnect power from it or use the
"Restart Cable Modem" option from here: »192.168.100.1/RgConfig.asp
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/


RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
Should I try a "Restore Factory Defaults" too?


Johkal
Cool Cat
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join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
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I don't see a need for that.
Your reboot yielded: Via Config file d11_m_sb5100_speedtier_c01.cm

That's it.
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/


RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
You're right, I am losing it in my old age LOL

Presage

join:2004-06-01
Londonderry, NH

1 edit
Londonderry, NH

Behind a router/don't see a config file

SB5101-2.4.1.6-SCM02-NOSH


axelrose
Ban Tornadoes

join:2005-05-25
Chattanooga, TN
·Comcast

 reply to Johkal
said by Johkal See Profile :

When I reboot my SB5101, I see:
Config file d11_m_sb5100_silverdeluxe_c01.cm

You don't need to post all your log entries.
Just look for the example I posted.
I rebooted [power off 30 sec's] and found no such entry.
Is this bad, good, ok?

I'm suppose to be on that dreaded 6000/384 tier
With LIEboost
--
"If you wait by the river long enough, the bodies of your enemies will float by." - Sun Tsu (544 – 496 BC)


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
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Not bad at all. The modem doesn't always have to download the config file after reboot.
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/


odog
Cable Centric Vendor Biased
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Norcross, GA
clubs:
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·Metrocast Communic..
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said by Johkal See Profile :

Not bad at all. The modem doesn't always have to download the config file after reboot.
Actually it definitely should pull a file each time it reboots. Not doing so would likely get it bricked by the cmts as an anti theft of service countermeasure.

It's likely axel has a firmware version that removes the config file name from the log entries.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
What ever the reason, some modems don't show a config file after reboot.


Ripper
Premium
join:2002-02-07
West Palm Beach, FL
·Comcast

said by Johkal See Profile :

What ever the reason, some modems don't show a config file after reboot.
I think its fair to say,that most modems do not show config file unless there is some kind of error with it.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

Ok, what I am looking for specifically is people who have an SB5101 and have a config file for an "SB5100". These people like myself may see the config file in there log, due to the fact that a software update is pushed & rejected via that config file.

Example from my log:

2007-05-30 06:42:02 4-Error E107.0 SW upgrade Failed after download - Incompatible SW file
2007-05-30 06:41:57 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_silverdeluxe_c01.cm

I'll continue to see these errors until I am sent a correct config file for the SB5101.
To clarify why my concern; I'm not having connection or speed issues, but I will not be able to receive any needed firmware updates as long as I have a config file for an SB5100.
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/

S0uL

join:2002-05-14
Flint, MI
reply to Johkal
Flint, mi
Config file d11_m_sb5100_silver_c01.cm
Software Version: SB5101-2.4.1.6-SCM02-NOSH


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

said by S0uL See Profile :

Flint, mi
Config file d11_m_sb5100_silver_c01.cm
Software Version: SB5101-2.4.1.6-SCM02-NOSH
Do you own the modem or is it leased?
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/
Thread is
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« [Connectivity] Constant disconnections in Massachusetts  
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