 SolarPupHardware GodPremium
join:2002-03-07
Greeley, CO | [Connectivity] Odd screen popped up when trying to surf internet So for some reason, I'm getting this weird proxy screen when I try to surf to any site. I'm on my DSL connection now because I can't use my comcast connection at all. The page is titled: Welcome to Comcast and contains the following text:
Important Message from Comcast
We apologize for any inconvenience; however, we have detected an issue with your Comcast High-Speed Internet account. For your protection, you will not be able to visit any other Internet sites until you contact us to resolve this issue.
In order to get online, please review and accept the Comcast High-Speed Internet Service Subscriber Agreement and enter your zip code below to contact a Comcast representative.
(block of subscriber agreement)
I agree to the above terms
Zip Code:
And the website: »www.comcastsupport.com/servicemessage/
Anyone else get this screen before? I tried actually clicking through with it and goes to a "we'll have someone contact you about your account within 24 hours"
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...I don't have a 8mb speedy connection, I fly through the net at low altitudes! |
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| Re: [Connectivity] Odd screen popped up when trying to surf inte Strange, I'm getting the same message only when I go to a site like thepiratebay or demonoid. Any ideas what is going on? |
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| Here is the page if anyone wants to see it. |
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| Same thing here in NJ.. This is BS! |
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| Try using non-Comcast DNS servers. Probably tracking everyone's visits to warez sites. |
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 Jovi
join:2000-02-24
Mount Joy, PA | reply to SolarPup
I had it pop up after I was playing an online MP game. Went to check my Gmail and bang. I just rebooted the modem and it went away. 
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"Where's my coffee? Oh. I guess it's my turn to make it."  |
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SolarPupHardware GodPremium
join:2002-03-07
Greeley, CO | reply to china crisis
Mine's popping up whenever I go to any site. |
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| reply to SolarPup
I had the message too, looks like they might be trying to get rid of people using certain DNS servers. I got rid of it by changing my DNS server to the DHCP one they were giving my router. Hopefully this doesn't become the norm. |
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 swintecPremium,VIP
join:2003-12-19
Alfred, ME
kudos:3 | reply to SolarPup
Did you try calling them? |
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| reply to SolarPup
You can try using OpenDNS at: »opendns.com/start/
On the right hand side of the webpage, there is a list of operating systems (i.e. Windows, Linux, Mac, etc.) and other devices (i.e. router, mobile, etc.). Pick the appropriate one and follow the instructions.
Based on this blog: »fadeproofonline.com/?p=165 it looks like Comcast's DNS servers are craping out. |
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SolarPupHardware GodPremium
join:2002-03-07
Greeley, CO
1 edit | reply to tvrvic
I don't get it though.. I'm using their DNS servers.. lol.. this is weird..luckily i have a backup DSL connection... and if you try to do the chat thing, it says like 750 people in queue, customer service has no idea what that error message is for.
I tried using sprintlink's DNS servers, and still get the same message, and the csr said my config file wasn't blocked for anything. |
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| after you switch DNS servers do ipconfig/flushdns to clear out any cache of the comcast addresses. |
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SolarPupHardware GodPremium
join:2002-03-07
Greeley, CO | Tried the flush dns with either set of DNS servers, still didn't work.. |
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Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA | reply to SolarPup
Here is the cure, and it has happened to me twice today, and I am sure it will again.
A woman at Comcast was able to get me up and running again.
This also affected my Outlook 2003 email.
Some sypware guru out that has created this no doubt.
________________
Go to your start button and find the run command.
Once there type in cmd, hit enter.
In the text box type in
ipconfig /release
hit enter, and all commands after typing in ipconfig have a space after that word and before the / symbol.
Now type in ipconfig /flushdns
hit enter
Now type in ipconfig /renew
hit enter
Go to your Control Panel on your start button.
Choose Internet Options, and delete cookie and temp. internet files.
Then go below and clear your history. |
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 CableToolPoorly Representing MYSELF.Premium
join:2004-11-12
1 edit | reply to swintec
Solar-
Afraid to call WAREZ BOI!!!! 
I havent heard anything about this either. Call em up, I wonder what is up? MAC Cloning catch all? Abuse? What? |
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SolarPupHardware GodPremium
join:2002-03-07
Greeley, CO | Nah, serious, like even dell.com or google.com is doing it lol.. called and they had to open a 2.5 tier ticket
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...I don't have a 8mb speedy connection, I fly through the net at low altitudes! |
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Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA | reply to SolarPup
I called up Comcast again as it has happened to me three times this morning.
I got a live person within two minutes of calling, very impressive for the amount of calls they are getting today no doubt.
They are having a meeting right now on this, and I hope they get to the bottom of it.
I checked my DNS #s in my Linksys router, and they seem to be Comcast ones since they start with 68 and end with 196.
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My Forum My PC My UT 2004 Server |
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SolarPupHardware GodPremium
join:2002-03-07
Greeley, CO | at least you all can surf lol... i can't do anything, i'm on my dsl connection right now..
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...I don't have a 8mb speedy connection, I fly through the net at low altitudes! |
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Corey_TToyota Offroad Forum Owner
join:2001-10-27
Auburn, WA | reply to SolarPup
Bummer, good thing you have a backup way to surf, I do not.
I wonder if switching to non Comcast dns #s would help?
I checked my network ip settings, and it was set to obtain the numbers automatically, but as mentioned above, my Linksys router shows two sets of #s in there, I think they are Comcasts. |
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| reply to SolarPup
Same problem here, what torqued me the most is their complete lack of honesty. For some reason they prefer to blame the problem on antivirus settings. I was told to change my settings in my antivirus until it started working. When I pressed the issue, he admitted that it "might" be an network problem.
Might be? They know they have a network issue, but instead of being honest and proactive, they blame the user. This should be considered a network outage, and if I were a competitor ISP, I would use this to my advantage.
Blaming the user for a known network issue is irresponsible at best. |
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