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[Xtreme] DSL Connection Drops Throughout The Day »
« Rename the AT&T forums to more accurately reflect mergers.  
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AuthorAll Replies

clint50

join:2004-02-17
Suwanee, GA

reply to Pashune
Re: Lightning

I have a Netopia 3346 on the way from E-Bay. I'm currently using the Westell in the "bridged" mode. It's connected to my wireless D-Link router so I can use my laptop on the internet.
Is there anything I should know about setting up the Netopia? I assume all I need to do is to set the Netopia the same way.


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast


1 edit
reply to RJ44
said by RJ44 See Profile :

said by Pashune See Profile :

The second I plugged it in, I was put on an interleaved profile. I was on fastpath for months until I tried to use this modem. =/ Looks like I have to get the noise profile removed, once more...aye.
Aside from the fact that your new modem is reporting interleaved...what changed? Maybe you should give it a try and not be so fast to take on the headache of trying to get it removed.
The throughput and connection stability seem to be okay, but I was pinging 25 ms to one of my favorite sites, but now, I'm getting about 50 ms to it =/ I use VoIP on occasion, so I'd like to have my connection to have good ping rates and all. I guess I'm just a bit of a perfectionist. *shrug*

I am scratching my head as to why my stats seem to be a bit worse with the NEW Westell. Both are up to date with the latest firmware as far as I know, and I haven't changed anything physically in my connection.

The new E90 model reads 58.0 db attenuation, while my C90 reads 56.0 db attenuation. If I had to blame being placed on interleaved due to another cause...here would be my speculations..

1. Line deterioration somewhere nearby
2. I found my drop dug up today when I was in the backyard. It looks undamaged and fine, but I need to get it back in the ground, asap.
3. My luck in general.

RJ44

join:2001-10-19
Nashville, TN

reply to Pashune
said by Pashune See Profile :

The second I plugged it in, I was put on an interleaved profile. I was on fastpath for months until I tried to use this modem. =/ Looks like I have to get the noise profile removed, once more...aye.
Aside from the fact that your new modem is reporting interleaved...what changed? Maybe you should give it a try and not be so fast to take on the headache of trying to get it removed.


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

reply to Claybraker
said by Claybraker See Profile :

said by Pashune See Profile :

=/ Looks like I should look into getting a Netopia myself. Something has been really screwy with my 2 Wire modem lately. It's starting to disconnect MORE than the Westell, storming or not.
2Wire's are famous for that. When they work, they're great. Unfortunately, once they get a few years on them, they'll sometimes go wonky.

It would be a technician's nightmare, but the 2Wire has some excellent internal diagnostics.
Now that, I can agree on. =/ I was hoping Bellsouth would send me a Netopia, but guess what? It was ANOTHER Westell 6100. That makes a set of 3 I have right now. 3, good ol' paperweights. I was curious if there was anything really different about their new E90 6100 mini-model, so I plugged it in and gave it a shot. BAD IDEA. The second I plugged it in, I was put on an interleaved profile. I was on fastpath for months until I tried to use this modem. =/ Looks like I have to get the noise profile removed, once more...aye.

Claybraker

join:2002-04-13
none

reply to Pashune
said by Pashune See Profile :

=/ Looks like I should look into getting a Netopia myself. Something has been really screwy with my 2 Wire modem lately. It's starting to disconnect MORE than the Westell, storming or not.
2Wire's are famous for that. When they work, they're great. Unfortunately, once they get a few years on them, they'll sometimes go wonky.

It would be a technician's nightmare, but the 2Wire has some excellent internal diagnostics.


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

reply to rip_sketches
said by rip_sketches See Profile :

We have had the same issue with our Westell 6100 for months now, every time a thunderstorm would come near the house we would lose sync, that's even if it wasn't actually storming here at our home.

But last week it got worse. We had a storm come through that would cause our phones to ring with every lightening strike and after that storm if anyone called the house the modem would then lose sync.

After calling to report the issue ATT sent a tech out to test our inside wiring because they claimed that our problem had to be on our side of the NID. The tech showed up and did his thing and our inside wiring tested fine and naturally the Westell decided to be an angel and play nice when calling the house using our cellphones while he was here, staying in sync the entire time. He was nice enough to leave his card with a personal number on it in case we had an issue after he left and sure enough later that night someone calls and we lose sync.

He came back the next morning first thing and I was able to demonstrate and repeat the issue while he was here. After changing out filters to no avail he went out to his truck and swapped our Westell 6100 out for a new Netopia modem and to be honest, we haven't had any problems from inclement weather since.
Now THAT'S strange. Just curious. What are your DSL stats?


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

reply to DaveO
said by DaveO See Profile :

Is it a good idea to get the retail version of the Netopia 2241N-006? I know Bellsouth/ATT-SE won't support it if it doesn't have the Bellsouth firmware, but the Bellsouth version is hard to find unless you want a used one.
Set it up to use the VPI/VCI coordinates of 8/35, and it should work just fine.

DaveO

join:2001-09-05
Easley, SC
reply to ncguy68
Is it a good idea to get the retail version of the Netopia 2241N-006? I know Bellsouth/ATT-SE won't support it if it doesn't have the Bellsouth firmware, but the Bellsouth version is hard to find unless you want a used one.

rip_sketches

join:2002-05-25
Dallas, GA

reply to ncguy68
We have had the same issue with our Westell 6100 for months now, every time a thunderstorm would come near the house we would lose sync, that's even if it wasn't actually storming here at our home.

But last week it got worse. We had a storm come through that would cause our phones to ring with every lightening strike and after that storm if anyone called the house the modem would then lose sync.

After calling to report the issue ATT sent a tech out to test our inside wiring because they claimed that our problem had to be on our side of the NID. The tech showed up and did his thing and our inside wiring tested fine and naturally the Westell decided to be an angel and play nice when calling the house using our cellphones while he was here, staying in sync the entire time. He was nice enough to leave his card with a personal number on it in case we had an issue after he left and sure enough later that night someone calls and we lose sync.

He came back the next morning first thing and I was able to demonstrate and repeat the issue while he was here. After changing out filters to no avail he went out to his truck and swapped our Westell 6100 out for a new Netopia modem and to be honest, we haven't had any problems from inclement weather since.


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

reply to gordon1fan
said by gordon1fan See Profile :

said by clint50 See Profile :

Now they say they don't send out Netopia modems. I went through about 5 people to finally end up in sales saying they can't send one. I first called the "Service" department and he said the software would only allow him to select "Westell". He stated he thought sales could select a Netopia. After being transfered to another 3 people I finally got to DSL Sales only to hear. Sorry we don't send out Netopia any more only Westell.

GordanFan, how long ago did you get your Netopia?
I got my Netopia from AT&T about three or four weeks ago. Keep calling back until you get the right person. Most of the time thats works. I'm very surprised that they are sticking with the Westell modem with all of the problems that they are having with this modem.
Perhaps someday the 6100 will be phased out, but I'm not holding my breath.


gordon1fan
Roll Tide Roll

join:2001-01-26
Talladega, AL


1 edit
reply to clint50
said by clint50 See Profile :

Now they say they don't send out Netopia modems. I went through about 5 people to finally end up in sales saying they can't send one. I first called the "Service" department and he said the software would only allow him to select "Westell". He stated he thought sales could select a Netopia. After being transfered to another 3 people I finally got to DSL Sales only to hear. Sorry we don't send out Netopia any more only Westell.

GordanFan, how long ago did you get your Netopia?
I got my Netopia from AT&T about three or four weeks ago. Keep calling back until you get the right person. Most of the time thats works. I'm very surprised that they are sticking with the Westell modem with all of the problems that they are having with this modem.
--
"The Lord is my light and my salvation; whom shall I fear? the Lord is the strength of my life; of whom shall I be afraid?"

ncguy68

join:2006-10-14
Kings Mountain, NC

reply to clint50
If they are charging you for the new modem I would arrange to return it.

I found my Netopia 2241N at Ebay for $15.00. It was a model from Bellsouth that was never used.

It is my understanding that Bellsouth shipped the Netopia modem only to Business DSL customers. I do not know about AT&T.

A friend of mine recently got DSL Lite under the $10 plan and he received the Westell 6100, but the one he received is much smaller than the older 6100 I have. So far he has not had any problems with it.

Good Luck finding a Netopia.


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

reply to clint50
said by clint50 See Profile :

Now they say they don't send out Netopia modems. I went through about 5 people to finally end up in sales saying they can't send one. I first called the "Service" department and he said the software would only allow him to select "Westell". He stated he thought sales could select a Netopia. After being transfered to another 3 people I finally got to DSL Sales only to hear. Sorry we don't send out Netopia any more only Westell.

GordanFan, how long ago did you get your Netopia?
Total bummer. Once I get my hands on a Netopia, my 2 Westell 6100 modems will make good paperweights (or TEMPORARY spares if my Netopia is damaged)

clint50

join:2004-02-17
Suwanee, GA


1 edit
reply to clint50
Now they say they don't send out Netopia modems. I went through about 5 people to finally end up in sales saying they can't send one. I first called the "Service" department and he said the software would only allow him to select "Westell". He stated he thought sales could select a Netopia. After being transfered to another 3 people I finally got to DSL Sales only to hear. Sorry we don't send out Netopia any more only Westell.

GordanFan, how long ago did you get your Netopia?

clint50

join:2004-02-17
Suwanee, GA

reply to ncguy68
Got my new modem today. They sent me another WESTELL
I can't believe it!! I specifically asked for a Netopia and the rep said they'd send one out and it got here in 2 days. Great service but the wrong one!!


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

reply to gordon1fan
said by gordon1fan See Profile :

said by Splitpair See Profile :

said by Pashune See Profile :

Am I psycho...?
Na psycho is when one takes a few stingrays pulled out of the trash to some back-woods property he owns out in Labelle where one has enough space to practice behind the home and then has a buddy twirl them into the air by the USB cable after he has yelled pull and then tries to nail one.

While they don't break like birds they don't ever sync again.

Wayne
I've got two more stingrays that you can add to your collection if you want them!
=) Sounds like fun.


gordon1fan
Roll Tide Roll

join:2001-01-26
Talladega, AL

reply to Splitpair
said by Splitpair See Profile :

said by Pashune See Profile :

Am I psycho...?
Na psycho is when one takes a few stingrays pulled out of the trash to some back-woods property he owns out in Labelle where one has enough space to practice behind the home and then has a buddy twirl them into the air by the USB cable after he has yelled pull and then tries to nail one.

While they don't break like birds they don't ever sync again.

Wayne
I've got two more stingrays that you can add to your collection if you want them!
--
"The Lord is my light and my salvation; whom shall I fear? the Lord is the strength of my life; of whom shall I be afraid?"

RJ44

join:2001-10-19
Nashville, TN

reply to Splitpair
said by Splitpair See Profile :

While they don't break like birds they don't ever sync again.

Wayne
And that's different than before how, exactly?


Splitpair
Premium
join:2000-07-29
Cow Towne
·T-Mobile US


4 edits
reply to Pashune
said by Pashune See Profile :

Am I psycho...?
Na psycho is when one takes a few stingrays pulled out of the trash to some back-woods property he owns out in Labelle where one has enough space to practice behind the home and then has a buddy twirl them into the air by the USB cable after he has yelled pull and then tries to nail one.

While they don't break like birds they don't ever sync again.

Wayne
--
If you cannot fix it with a buttset and some beanies you ain't a technician.


Pashune
Inhaling at 675 KB per sec.
Premium
join:2006-04-14
Gautier, MS
·CableOne
·AT&T Southeast

reply to Pashune
Hahahah, WOW. I apologize if this seems like a wasteful post, but I literally dreamed I tore the Westell 6100 to shreds. There was burn marks all over it, and it was flattened to a pancake...

Am I psycho...?
Forums » US Telco Support » AT&T » AT&T Southeast[Xtreme] DSL Connection Drops Throughout The Day »
« Rename the AT&T forums to more accurately reflect mergers.  
page: 1 · 2 · 3 · 4 · 5


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