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phattieg
join:2001-04-29
Winter Park, FL
 ·Verizon Wireless B..
·Sprint Mobile Broa..
| reply to nixen
Re: OPENDNS
said by nixen  :Ah: you must be one of those CSRs that all the surveys speak so highly of! said by phattieg :As I have already explained, Comcast wants to make sure you agree to the terms of service. It's a requirement for service, so you have to complete that acknowledgment first, then you will never have to see it again, unless you get a Comcast agent to push your modem again, instead of running the wizard yourself.. I seem to recall at least one poster in the Comcast thread that spawned this news article who stated that he'd agreed to it more than once during his troubles. Doesn't sound to me like a "never have to see it again" issue. said by phattieg :You could get all testy if you want, but I wasn't the moron who needed a modem push, and my service works, so have it your way. You could sit with no connection for all I care, Clearly you need to work on your reading acuity. I wasn't the one who needed a modem push. I wasn't the one who's service got boned by the quality Comcast technicians. My connection does work, most likely because I don't use Comcast or their DNS. So you have the desktop doctor installed, and all the little goodies the CD gave you? I doubt it, because you'd be too stubborn to listen. If you have a router, or Vonage adapter, or anything that NAT's your connection at all, then you have to clear it's memory so the modem can update the DNS Suffix so you don't keep getting re-directed to it. Man, I do this all day, everyday. I have yet to find a person who keeps getting it OVER and OVER. Everyone I deal with never hears from it again until they get a new modem, call us for a push, and end up back at square one. You can use your DNS server, or a different one, I could care less now, it's YOU'RE connection, do with it what you want. I was only saying that if you try tricks to get around it, they may work, for a brief while, until your modem gets it's config file removed and you're back at "walledgarden" bootfile, which means "Welcome to Comcast High Speed Internet, the quick and easy way to get online" wizard. Trust me, they have sent memo's to employee's about their plans, and you can argue all you want, it won't change YOUR ISP's decision...
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nixen
Rockin' the Boxen
Premium
join:2002-10-04
Alexandria, VA
 ·Cox HSI
 ·Speakeasy
| said by phattieg :So you have the desktop doctor installed, and all the little goodies the CD gave you? I doubt it, because you'd be too stubborn to listen. If you have a router, or Vonage adapter, or anything that NAT's your connection at all, then you have to clear it's memory so the modem can update the DNS Suffix so you don't keep getting re-directed to it. Man, I do this all day, everyday. I have yet to find a person who keeps getting it OVER and OVER. How can you POSSIBLY be able to help people when your comprehension skills are this freaking poor? I mean, really, how freaking stupid do you have to be that you don't notice that I'm not the one with the freaking problem? Bother to go read the thread that sparked this front-page news item. SolarPup reported continuing issues from Friday evening through Saturday, even though he (seemingly) followed the resolution instructions from other forum users. That thread was started by SolarPup . Notice that my posting handle is nixen and is not SolarPup . "Geddit" now?
Damn... If I even were considering Comcast, you've single-handedly precluded me ever wanting to be a customer. For that, I thank you. I won't have to worry about these kinds of lame-assed problems.
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phattieg
join:2001-04-29
Winter Park, FL
·Verizon Wireless B..
·Sprint Mobile Broa..
| Haven't you figured out I know it's not you with the problem, and I am posting GENERAL INFO. Good GOD man, I could give a damn if you want the service or not for that matter anyhow. When I'm at work, I do my job, but when someone tells me they hate the service, good for them, because I don't care if you hate it or not. I just know what I've been doing to folks who call with the same problem, and it has fixed it everytime. Use different DNS servers if you want, thats fine, or use OpenDNS, just don't cry when it does take effect, and you have no idea what happened because you are using a different DNS. Let me rephrase that, anyone EXCEPT nixen, don't cry when it does take effect, and you have no idea what happened because you are using a different DNS. There, are you happy that I EXCLUDED YOU, or does it still bother you that I replied? You can always "ignore" me by clicking the thumb.
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