asmd
@rr.com
| [TWC] Roadrunner (?comcast) houston - unstable/intermittent/slow hi.. i have been experiencing internet problems since the last one day. i cannot sustain a download from any source. be it cyberlinks homepage, rapidshare or vnc. have cycled the modem and routers with no improvement. initially d/l speed will be fine for the first 20 seconds or so but will keep dropping until it becomes 15kb/s then finally stall with the error "connection reset by server".
Comcast has just taken over (happeing now) Time warner cable whose Road runner dsl high spped internet i am subcribed to. never had any problems such as this before (since before yesterday) and wondering if this is an effect of the transition.. what ever the case, am i the only person experiencing this?
its unlikely a hardware issue on my side. will wait a little more then call tech guys at their end.. in my experience, more often than not its an exercise in futility and takes more effort than than it really should to resolve even the simplest of things.
dsl report - latency 68ms, 517 dl/ 39 ul.
anybody else with similar problems?
any suggestions would be much appreciated.
regards,
asmd. | |
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HK1997
join:2007-07-10
Houston, TX
| I am in the Southwest side of Houston.
I have been experiencing this for two weeks now ever since June 25 and I just found out that my next door neighbor is experiencing the same thing. The modem will be on for 10 minutes, and then down for 10-15 mins. The connection seems to be better at night.
For the past two days, it seems like it's getting better. The connection will be on, and then down for about two minutes, and back on for 10-15.
I have called Comcast about this. They did a scan of my modem and said that the connection is only 80%. And is sending someone over to look at it which means I'll have to be home to wait for him/her instead of being at work.
The only other explanation aside from the changeover from Time-Warner is the recent rainy weather that we had for the past two weeks. | |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ I've had about no issues so far I am very happy and surprised how well its held up lately.
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Team Discovery-Join the fight | |
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| | HK1997
join:2007-07-10
Houston, TX
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ On the way home from work, I noticed two comcast trucks in the neighborhood. Now it's up but it feels very slow, but when I do a speed test, this is what I get.
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ Yeah your upload is really bad lol | |
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| | | | HK1997
join:2007-07-10
Houston, TX | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ the latency was like 1267. | |
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Houston
@rr.com | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ Have cable not DSL and there is a sudden noticeable difference in speed.
4600 kbs download
57kbs upload speed... | |
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| | | | | | HK1997
join:2007-07-10
Houston, TX | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ It was working great this morning so I guess it's fixed. But I'm supposed to be home to meet a technician like...now...but since it's working fine, what's the point? Hope I'm not standing someone up. | |
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| | | | | | | l3l3l3l
join:2007-07-10
Houston, TX
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ I actually posted in the Comcast forum (duh  )
but I've been getting busted speed in Southeast Houston since last night at least...
_____
Info from Cable Modem (looks o.k.?)
Name WebSTAR DPX2203
Receive Power Level
-8.3 dBmV
Transmit Power Level
43.0 dBmV
Cable Modem Status
Operational | |
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Todkapuz
@comcast.net
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ I'm also in SE houston... I've had downtime of almost 50 hours since "comcast" bradning changed a month or so ago... and I went from having 6mbps (of the 8 I paid for) down to 2... and kept getting worse.... one of the outages lasted for 25 hours... just a couple days ago it was out 30 minutes, and got a new IP on the comcast network (Which all the ad services now thought I lived in Oklahoma.. quite funny) ... but the download speeds suck.. 2 mbps at best... however the up speeds are now at 700 kbps... which is nice, but when I am pulling serious media, I need both sides... *sigh* Sadly I Don't think that Verizon has FOIS here... I really want something that stable and what I pay for.. I mean even "Basic" internet for comcast is SUPPOSED to by 6 mbps ... I'm still not even getting 3. | |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:
 ·Comcast
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ Really that sucks I have been quite lucky and suprised that I have only had one outage a few days ago around 2-4 am and now its been picture perfect. Verison FIOS is building in this area (League City) but I have no clue when they will come around in my neighborhood.
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Team Discovery-Join the fight | |
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EG
Ho Ho Ho
Premium
join:2006-11-18
Union, NJ
2 edits | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ [Off topic]
Uhhh.... I'm beginning to wonder how it is that so many "different" posters around here lately are using the exact same avatar ???
[/Off topic]
Mod Note: There was a thread about that in the appropriate (on topic) forum. This one ---> »Anonymous user avatar and name
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Let us never forget 9/11 | |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ I have no idea but I don't want to change my avatar I've had it for a pretty good time now.
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Team Discovery-Join the fight | |
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| | | | | | | | | jasonamd
join:2006-08-19
League City, TX
| Noticed my IP was switched yesterday morning...haven't had any problems so far. In fact, things are much faster. (League City near CCHS)
Appears that powerboost is being used here as well.
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ Yeah i live like less then a mile from CCHS my self | |
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at77019
| Same here. Getting great down speed and about 10 kB up. Just got the service, have spoken to 'support' twice now and cannot get a straight answer (go fig). | |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
 ·Pacific Bell - SBC
| said by asmd :
Comcast has just taken over (happeing now) Time warner cable whose Road runner dsl high spped internet i am subcribed to.
Just nitpicking: But whose phone lines does Road Runner use for their DSL Internet? I ask because DSL is a phone line HSI technology; and I am somewhat surprise that a cable company, such as Road Runner was offering DSL.
»www.cisco.com/univercd/cc/td/doc···adsl.htm
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
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DPG5
@comcast.net | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ The houston.rr.com smtp server isn't working. :mad | |
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| | RoCJester
join:2006-12-20
Pottstown, PA
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ I'll be honest, I was lazy and I didn't read all the before posts so I dont' know if this was already said, if it was, sorry.
Comcast is acquiring all of houston texas from TWC this MONTH. The migration is taking place all month with different headends cutting over every week. Until about August 1st things "might" be hectic.
To be honest though, this has been the best migration yet. | |
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| | NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| said by DPG5 :
The houston.rr.com smtp server isn't working. :mad
If you are part of the migration to Comcast, I would expect that to happen at some point. I can't tell you when, but I would expect that, somewhere along the migration path you would need to switch to 'smtp.comcast.net'.
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
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DPG5
@comcast.net | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ The problem is that I was told that my RR e-mail would work through the end of this year. | |
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| | | | NormanS
Premium,MVM
join:2001-02-14
San Jose, CA | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ I was under the impression that your Road Runner email would be forwarded until the end of the year. I could be wrong, of course.
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
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| | | | | Misterzeno22
join:2005-04-03
Houston, TX
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ Im in SW Houston, I have had NO connection for 24 hours a tech is supposed to come out tuesday. I have been having intermittent issues for the past week but now it is all the way crapped out. Im stuck using my sprint evdo phone as a modem for the time being. | |
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Solyluna
| I'm using RR cable Internet in Houston.
I don't know if it's the rain and the thunderstorms, but I can't get any emails to go out from houston.rr.com. (MS Outlook or Outlook Express).
I keep getting the following message:
Your message did not reach some or all of the intended recipients.
Subject: FW: Response email XYZ
Sent: 7/26/2007 5:01 PM
The following recipient(s) could not be reached:
['sender's email address'] on 7/26/2007 5:01 PM
xxx.xxx.xxx.xxx [emailadress]... Relaying denied. IP name possibly forged [xxx.xxx.xxx.xxx] Not funny - I do a lot of my work from home. | |
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DPG5
@comcast.net | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ Solyluna,
Comcast took the SMTP (outgoing e-mail) server offline without any priot notice. This is unacceptable to me. I am waiting for my Uverse installation so I can dump Crapcast. | |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs:
·Comcast
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ No they didn't I just sent a email from my RR email to my Gmail account.
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Team Discovery-Join the fight | |
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| | | NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| said by DPG5 :
Comcast took the SMTP (outgoing e-mail) server offline without any priot notice. This is unacceptable to me. I am waiting for my Uverse installation so I can dump Crapcast.
I wonder...
So I try Telnet:
Comcast isn't blocking my connection to their SMTP Message Submission Server. Well, not until I try to use it (they won't let me use it because I am not a Comcast customer). OTOH, I don't know how they are authenticating former Road Runner customers in transition to Comcast, but without a Comcast email address. I imagine that is an administrative nightmare.
OTOH, somebody identified the Road Runner Message Submission Server as, 'houston.rr.com'. I get a long delay, then a connection failed error when I try Telnet to that server:
There is something at that IP address, using that host name, but:
That is the proper response from a Message Submission Server which is not SMTP AUTH (as the Comcast MS servers are), but limiting connection only to a local IP address. My IP address is not Road Runner, and thus not local to Road Runner.
Your area is supposedly changing over to Road Runner. You need to figure out which of the Message Submission Servers you are supposed to be using: Comcast, or Road Runner.
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
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utd09bry
@comcast.net
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ hi everyone,
i had posted that i was having trouble with my connection from taylor lake village.
i went ahead and tried my connection without my Linksys router(WRT54G) and it was back to FAST speeds.
something up with the new comcast service and linksys routers???? about to try my belkin router out.
numerous tests showed that after a few minutes... the linksys just craps out and my tests run down to ~300kbps whereas a direct connection to my modem is getting ~6000kbps.
i suggest giving this a try | |
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utd09bry
@comcast.net
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ using my Belkin router, i was able to get a perfect connection.
i don't think my comcast connection was to blame.. just think my linksys router was dying.
however, i would suggest trying a direct connection to your cable modem to verify this. worth a try, and helped me solve my problem.
cheers | |
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See 11 replies to this post |
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| | NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| said by Solyluna :
I'm using RR cable Internet in Houston.
I thought Comcast was taking over from Road Runner.
I don't know if it's the rain and the thunderstorms, but I can't get any emails to go out from houston.rr.com. (MS Outlook or Outlook Express). I keep getting the following message: Your message did not reach some or all of the intended recipients.
Subject: FW: Response email XYZ
Sent: 7/26/2007 5:01 PM
The following recipient(s) could not be reached:
['sender's email address'] on 7/26/2007 5:01 PM
xxx.xxx.xxx.xxx [emailadress]... Relaying denied. IP name possibly forged [xxx.xxx.xxx.xxx] Not funny - I do a lot of my work from home.
Houston is in transition from Road Runner to Comcast. I seriously doubt that Road Runner wants to allow Comcast customers to use their mail servers. But you aren't getting a connection refusal in your mail client when attempting to submit the message, just a Delivery Failure Notice after you successfully submitted the message.
Who answers when you call support (i.e., Comcast, or Road Runner)?
Whose IP address are you assigned for your Internet connection (i.e., Comcast, or Road Runner)?
Have you ever received a transition email telling you to replace your Road Runner email address with a Comcast email address?
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Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum | |
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comcastuser
@comcast.net | Northwest houston- have experienced problems with no internet and slow internet connection since the switch from TW to Comcast. Very poor quality service! | |
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Foz
@comcast.net
| Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ I am in The Woodlands and since the transfer it seems my speeds have dropped to about half or more of what they were before the transfer.
Just talked to comcast support and they said 2100 kbps, which was the speed I tested at at the testsites they recommended, was in the standard range.
Could anyone else in the woodlands please post their speed to see if its my issue or a wider problem?
Thanks Foz
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utd09bry
@comcast.net | I live in Taylor Lake Village... and it has been horrible for about 5 days now. Latency was ~500ms
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sastek
scotsman abroad
join:2005-12-07
Houston, TX | I transitioned to Comcast yesterday but now I'm only getting about 2400Kbps down
I don't know whether to call them up or wait a few days to see if it gets better on its own. | |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ I would wait one day after then I would be calling because I haven't had speed problems since I've been transitioned.
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Team Discovery-Join the fight | |
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hotw1723
join:2007-08-02
Sugar Land, TX
1 edit | Hi,
i know that this is kind of an old post... but it relates to my problem with the hsi.
for the past few weeks my comcast cable has been slow.. the upload is where is should be but the download ranges from 1000-3000. i am currently subscribed to the 6000/384 package.
speed tests:
»/testhistory/1475062/1e016
tweak test:
»/tweakr/block:···a=normal
Location: Houston/Sugar Land, Texas
Modem: Ambit DOCSIS Cable Modem - 2.25.1025
Router: Netgear WGR614v6 - V2.0.19_1.0.19NA
Firewall/Anti-virus: Kaspersky Internet Security (7.0.0.125)
any help would be great!
thanks | |
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| sastek
scotsman abroad
join:2005-12-07
Houston, TX | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ Looks like the same problem I had, you can either call Comcast and follow the info given by hpasian above, or go to one of Comcasts stores and ask for a new modem. | |
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quibbly
Premium
join:2003-02-07
Sugar Land, TX | My God, it has been terrible here in Sugar Land. Speed tests are fine, but latency is high, frequent connection error and pages are so slow to connect. Changed to my own DNS servers and still having issues. What the hell is going on? | |
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MysticGogeta
The Robot Devil
Premium
join:2005-03-14
League City, TX
clubs: | Re: [TWC] Roadrunner (?comcast) houston - unstable/intermittent/ Don't know I really dislike comcast its a heck of a lot worse then when TWC was here.
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Team Discovery-Join the fight | |
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telcolackey
The Truth? You can't handle the truth
join:2007-04-06
Death Valley, CA
| said by quibbly  :My God, it has been terrible here in Sugar Land. Speed tests are fine, but latency is high, frequent connection error and pages are so slow to connect. Changed to my own DNS servers and still having issues. What the hell is going on? There is a high likelihood that this thread is multiple issues. 1) New infrastructure since Comcast came in (Thread start in June). 2) Several isolated problems since then.
In general, it is probably good to start a new thread for an issue after several months have gone by. The data could be a completely different issue than the one you are having if you see large gaps in the discussion.
FWIW, "The internet is slow|broken" is not very helpful. Pings and traceroutes are. »Comcast High Speed Internet FAQ »How To Get Help! | |
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