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Forums » Beating Cable in Customer Satisfaction Is No Achievement » Worthless Review
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DirecTV's low numbers »
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ender7074

join:2006-11-21
Saint Louis, MO
Worthless Review

I recently reviewed myself and found out I'm awesome! Thats pretty much what the report says... I take any report that a service provider runs to compare themselves to anyone else with a big grain of salt.


Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
What a laugh. Verizon marketers at their best.

By the way, I rate as "Awesome" too.


major marco
Res Firma Mitescere Nescit
Premium
join:2003-02-13
Stepford, CA
clubs:

reply to ender7074
Oh yeah, well I recently commissioned myself to review myself and found that I'm not only awesome, but studies concluded definitively that I am an omnipotent being and lord of all I survey. According to me, people love/worship the ground I walk on and female models everywhere want to have sex with me, that's how awesome I am. Just ask me.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

AT&T is no better...

While installing the VRAD a block away, AT&T killed my service - twice in one week.

1. 'shorted' my line, DSL worked, no dialtone for POTS. Had to wait ~ 5 hours for a tech to show up, while they were already in my area Tech came over and cut me over to a different pair at the F2/Node

2. 3 days later, AT&T killed my line completely Friday night/Saturday morning, and CS stated I'd have an appointment for Monday 8 am to 6 pm or Tuesday 8 a.m. to 12 p.m. . AT&T claimed that the cutover update to their database was not in sync, and the contractors at the VRAD cut my line back over to the shorted line


Nightfall
My Goal Is To Deny Yours
Premium,MVM
join:2001-08-03
Grand Rapids, MI
·Site5.com
·AT&T Midwest
·Comcast

reply to major marco
said by major marco See Profile :

Oh yeah, well I recently commissioned myself to review myself and found that I'm not only awesome, but studies concluded definitively that I am an omnipotent being and lord of all I survey. According to me, people love/worship the ground I walk on and female models everywhere want to have sex with me, that's how awesome I am. Just ask me.
Oh yea, I hear ya. I love it when the company that provides the service does the report. Also, you have to keep in mind the small footprint of Fios right now in comparison to the much larger footprints of the other providers. This survey is bogus IMO.
--
My Domain
Nightfall's Hockey and Life Journal

Time4aNAP
Premium
join:2007-04-09
Des Plaines, IL

reply to ender7074
I've also noticed that the questions asked in the ACSI surveys tend to be leading ones. The scope is often so narrow that you might be forced to report a company as being bad even though they made good on an initial mistake outstandingly well and swiftly; or rate as good a company that had an uneventful install, but after the installer was gone you sat down to find that you hadn't been connected, and nobody has rectified the problem since.


gar187er
Premium Alcoholic

join:2006-06-24
Dover, DE
reply to Mactron
i was gonna mae the same type comment, calling me the most awesome person you will ever meet!!!! LOL....

anyone can call themselves great.....we shall see....
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