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burgermeister
All Computers Are Junk

join:2000-10-23
Utica, MI

There is another option....

Maybe they should try to expand their business instead of downsizing the company? Perhaps more competitive pricing would help?

Who knows. I don't think it's the last downsizing for Covad.
--
"I've learned that depression is merely anger without enthusiasm."

soccerguy

join:2004-06-28
Seattle, WA

I agree. The high pricing is a problem.



kapil
The Kapil

join:2000-04-26
Chicago, IL

reply to burgermeister
Covad's residential pricing isn't that far out of line....and their service is MUCH better than Telco DSL or Cable HSI.

However, Covad's focus is business accounts...and the pricing for their business service is very reasonable. They are usually cheaper than their partner ISPs....and if you're comparing the service to AT&Ts $14.95 DSL, that's hardly a fair comparison....not even close to the same level of service.

$329/month for a T1...let's see someone beat that now.



burgermeister
All Computers Are Junk

join:2000-10-23
Utica, MI

The problem is (in my case, anyway) is that I used to have Covad because of the 'business' level support. Granted, it was still DSL, but it was SOHO service and there was a price premium that allowed me to run servers, etc.

Within the last year, something happened to customer service. I don't know what, but my last problem went unresolved for WEEKS! That was a serious turn-off.

That, coupled with the fact that I ended up getting residential cable service that's 6x faster *and* I added a hosting account on a different provider for less per month than the Covad SOHO service.

I used to really like Covad. Now I just don't know how they justify the cost.

And as for the $329.00 T1: Had one priced out. That $329.00 per month turned into $900.00 per month. You pay for distance with the T1.
--
"I've learned that depression is merely anger without enthusiasm."



LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI

2 edits

said by burgermeister:

You pay for distance with the T1.
That depends on the carrier, and the type of T1, Some are loop/mileage based, some are not. Covad does not base price on the loop distance. If you are wired to a CO Covad is in, you can get a T1 for the advertised flat rate, no matter if you are 1 mile, or 10 miles from the CO.

And most providers who do charge based on distance, is based on the distance to the PoP, not the CO. I have quoted T1's with 200+ mile loops before.
--
Lightning Bolt Technologies


burgermeister
All Computers Are Junk

join:2000-10-23
Utica, MI

I don't know -- all I know is the quote was from Covad.

It was for service in the Imlay city area. I don't know if the fact that it's Verizon up there matters?

All I can tell you is that is was WAY more than the price on the site.
--
"I've learned that depression is merely anger without enthusiasm."



LBDSL
Lightning Bolt
VIP
join:2002-01-07
Auburn Hills, MI

Covad isn't in Imlay City, so they must have quoted you a T1 from one of thier partners. so it wasn't out of a Covad CO
--
Lightning Bolt Technologies



burgermeister
All Computers Are Junk

join:2000-10-23
Utica, MI

Could be. All I know is the low price wasn't so low!

I don't care how ya get me the packets, just get me the packets! I'll try to dig up the quote and see what it says. It's been a while.
--
"I've learned that depression is merely anger without enthusiasm."


tpac_man

join:2007-02-27
Riverbank, CA

reply to burgermeister
yep high prices........yep


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