DanSR
@charter.com | reply to joepwpb
Re: [BYOD] Joiphone proxy setting and password
Well its was there when i order. I wonder if its to late to cancel |
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joepwpb
Premium
join:2000-12-15
West Palm Beach, FL
| reply to DanSR
said by DanSR :
To anyone that got the ATA Did they ship it out next day Like they said? Not me they shipped it ground and its been a week now and my number isn't ported in 24- 48hrs like they were promising. and when they shipped my ata ground they want a Direct signature where you have to be home. it was probably close to $15 dollars for the shipping with the direct signature for a $30 ATA. I already want to cancel. If fedex comes again tomorrow while im not here the 3rd and final attempt. i hope they send it back to joiphone.
The offer for 24-48 hour porting has since expired and was only available if your number was with the same CLEC as JoiPhone. If you did not meet that criteria, like me, all they and other providers can do is submit the request to the appropriate CLEC and hope for the best. Considering that there are potentially 200K requests going to the various CLEC's, they have to be swamped. My request for porting went in on the 18th and has not been completed yet. Also the next day shipment expired late Wednesday night, which is when they took it off the Web site.
Joe P |
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DanSR
@charter.com
| reply to joepwpb
To anyone that got the ATA Did they ship it out next day Like they said? Not me they shipped it ground and its been a week now and my number isn't ported in 24- 48hrs like they were promising. and when they shipped my ata ground they want a Direct signature where you have to be home. it was probably close to $15 dollars for the shipping with the direct signature for a $30 ATA. I already want to cancel. If fedex comes again tomorrow while im not here the 3rd and final attempt. i hope they send it back to joiphone. |
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joepwpb
Premium
join:2000-12-15
West Palm Beach, FL
| reply to buzzin
said by buzzin  :i still waitin for password and proxy settings i think there a scam!!!!!! sent 6 or 7 emails to them, called a 1/2 dozen times, no answer. how many user here up and running can you confirm proxy setting? send them to me three days and waiting. joiphone responds with they have sent them, a few days ago. tried to call and all i get is, phone rings and then goes dead. anyone every talk to these guys? time to dispute i think First, they are not a scam. If you read their "about us" statement then go to their parent company Hawk VoIP LLC and read the same you will think differently.
I managed to get thru to Tech Support in a little more than one minute yesterday afternoon. Apparently they had serious problems with their phone system company wide and they have since resolved the issue. They resolved all of my issues quickly and in a very professional manner. See my post »Has Anyone Gone With JoiPhone??
Joe P |
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buzzin
join:2007-07-24
Wilkes Barre, PA
| reply to cornflakes
Re: Joiphone is HAWK VOIP LLC
By Looking at their Business Registration with the State of Florida, It looks like the exact same company with different names...
Florida Limited Liability Company
HAWK VOIP LLC
Filing Information
Document Number L05000097964
FEI Number 203635747
Date Filed 10/05/2005
State FL
Status ACTIVE
Effective Date 10/05/2005
Principal Address
13900 S. JOG ROAD
BUILDING #203 SUITE #147
DELRAY BEACH FL 33446
Changed 05/02/2007
Mailing Address
C/O HARPER MEYER PEREZ FERRER & HAGEN
701 BRICKELL AVENUE, SUITE 1400
MIAMI FL 33446
Changed 05/02/2007
Registered Agent Name & Address
LAW CENTER OF THE AMERICAS, LLC
701 BRICKELL AVENUE, SUITE 1400
MIAMI FL 33131 US
Name Changed: 08/31/2006
Address Changed: 08/31/2006
Manager/Member Detail
Name & Address
Title CEO
EGOSI, JOE
13900 S. JOG ROAD, BUILDING #203, STE #147
DELRAY BEACH FL 33446 US
Title MGR
EGOSI, JOE
13900 S. JOG ROAD, BUILDING #203, STE #147
DELRAY BEACH FL 33446
Annual Reports
Report Year Filed Date
2006 07/08/2006
2007 05/02/2007
Document Images
05/02/2007 -- ANNUAL REPORT
08/31/2006 -- Reg. Agent Change
07/08/2006 -- ANNUAL REPORT
10/05/2005 -- Florida Limited Liability
----------------
Detail by Entity Name
Florida Limited Liability Company
JOIPHONE LLC
Filing Information
Document Number L05000098443
FEI Number 203971570
Date Filed 10/05/2005
State FL
Status ACTIVE
Effective Date 10/05/2005
Principal Address
13900 S. JOG ROAD
BUILDING #203, SUITE #147
DELRAY BEACH FL 33446
Changed 05/02/2007
Mailing Address
C/O HARPER MEYER PEREZ FERRER & HAGEN
701 BRICKELL AVENUE, SUITE 1400
MIAMI FL 33131
Changed 05/02/2007
Registered Agent Name & Address
LAW CENTER OF THE AMERICAS, LLC
701 BRICKELL AVE STE 1400
MIAMI FL 33131 US
Name Changed: 08/18/2006
Address Changed: 08/18/2006
Manager/Member Detail
Name & Address
Title CEO
EGOSI, JOE
13900 S. JOG ROAD, BUILDING #203, STE #147
DELRAY BEACH FL 33446
Title MGR
EGOSI, JOE
13900 S. JOG ROAD, BUILDING #203, STE #147
DELRAY BEACH FL 33446
Annual Reports
Report Year Filed Date
2006 07/08/2006
2007 05/02/2007
Document Images
05/02/2007 -- ANNUAL REPORT
08/31/2006 -- Reg. Agent Change
07/08/2006 -- ANNUAL REPORT
10/05/2005 -- Florida Limited Liability
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buzzin
join:2007-07-24
Wilkes Barre, PA
| reply to joepwpb
Re: [BYOD] Joiphone proxy setting and password
i still waitin for password and proxy settings i think there a scam!!!!!! sent 6 or 7 emails to them, called a 1/2 dozen times, no answer.
how many user here up and running can you confirm proxy setting? send them to me
three days and waiting. joiphone responds with they have sent them, a few days ago.
tried to call and all i get is, phone rings and then goes dead. anyone every talk to these guys?
time to dispute i think |
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joepwpb
Premium
join:2000-12-15
West Palm Beach, FL
| reply to jeffnyc
Re: [Other] Joiphone
said by jeffnyc :anyone know if joiphone used to be called something else? "JOI Internet, a Hawk Communications LLC company, was a national Internet service provider headquartered in Atlanta, Georgia...
In 2005 Hawk Communications LLC decided to focus on next generation IP services instead of Internet access. Hawk Communications LLC decided to form a new division, JoiPhone"
Joe P |
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cornflakes
join:2004-10-18
Marina Del Rey, CA
| reply to jeffnyc
said by jeffnyc :anyone know if joiphone used to be called something else? Their tech support responses come from hawkvoip.com if that's any help to you. |
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jeffnyc
join:2004-06-09
New York, NY | reply to PJIV
anyone know if joiphone used to be called something else? |
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PJIV
Premium
join:2004-07-13
Niagara Falls, NY
| reply to jeffnyc
I just took the plunge and signed up this AM. Got a message from support stating they will be sending my SIP CREDS soon. I hope so. I'm also porting my Signature only number to them. Their web interface is not very pretty but functional none the less. I can't use my phone at all right now, as the forward option is not available until you connect. So I have a phone number that goes nowhere. |
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theGrinch9
join:2007-07-17
Cumberland, MD
1 edit | reply to jeffnyc
Tried signing up with Joiphone - no luck. I had emailed support to see about my availability, took almost 24 hours to get a response. I'm not in one of their areas. Guess since I wasn't going to be a customer or hadn't already signed up, I didn't rate a "timely" response.
theGrinch |
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DanSR
@charter.com | reply to cornflakes
I wish they would let me know whats going on and send me sip settings so i can use my gizmo until my new linksys from them decides to show up. |
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cornflakes
join:2004-10-18
Marina Del Rey, CA
| reply to jeffnyc
Well it's not a matter of having INSX pm'ing me the settings because I still need the SIP password to my account which needs to be provided by Joiphone.
But ask and I shall receive! Literally minutes after I posted my previous message, I got my settings from Joiphone emailed to me, followed by another email saying that "according to our records we emailed you the configuration already." They must've been checking the forums here.
So far... the quality is great! Mind you I've only had the service for about 15 minutes, so I haven't really put it through its paces yet, but haven't detected any echoes, no chopping, and best of all, I AM ABLE TO SEND FAXES!!! |
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INXSible
join:2004-01-23
El Paso, TX
|  reply to cornflakes
So far, so good.
Better sound quality than SR; no delay, no chopping, no echo, even when browsing the web and using the phone at the same time.
Me likes JoiPhone ... 
Now, I just have to wait for them to port my old SR phone number. |
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jeffnyc
join:2004-06-09
New York, NY | reply to cornflakes
come on, do i have to play matchmaker here  inxsible, hook a fellow dsler up - pm cornflakes the settings... or better yet post them |
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DanSR
@charter.com | reply to cornflakes
I ordered Wednesday night when there was no BYOD option but overnight shipping on the Adapter and havent received it or a tracking number and their phone go straight to voice mail |
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cornflakes
join:2004-10-18
Marina Del Rey, CA | reply to INXSible
INXS, I signed up for 1 year unlimited BYOD today at 10:15AM, sent an email to support asking for the gizmo settings at 10:19AM, and received nothing thus far. Hopefully they've got support people working late!
How is the quality so far? |
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INXSible
join:2004-01-23
El Paso, TX
1 edit | reply to jeffnyc
Maybe I am extremely lucky:
12:17 PM
Signed up for 1 YR Unlimited service BYOD Plan (Total of $155.42)
12:39 PM
Requested via eMail, settings to configure my SunRocket Gizmo
6:20 PM
Received settings
6:23 PM
JoiPhone VOIP service is running fine w/SR Gizmo ... |
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BlendThis
join:2007-07-20
USA
| reply to jeffnyc
Have fun trying to get the SIP proxy info and password from them so you can BYOD. I've been trying the past two days, and so far, nothing. It says right on their site for previous SunRocket customers to sign up for any plan, and BYOD. You'll see in their config instructions page (which is missing some stuff) that you'll need the SIP proxy and password e-mailed to you after you sign up. Then if you read the fine print at the bottom, they say to send them a message to their support address, and after they've confirmed your info, they'll e-mail the proxy and password to you.
After signing up for the two year plan, and three messages later, they still haven't provided it to me. They told me in their reply to my second message (first was not answered at all) that I did not have a need for that info, because they already sent out my ATA. BUT, I won't have it for six days (FedEx tracking number), and so I'd like to BMOD for now, but they haven't come through with what their web page says they'll do. So far, I haven't heard of anyone that JoiPhone has followed up with on this, and actually given them the proxy and password info so that they can BYOD. |
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jeffnyc
join:2004-06-09
New York, NY
1 edit | reply to INXSible
said by INXSible :BYOD option is now available ...  Yes but they still dont waive the activation fee.
I know, its still a good deal $150 for a year of unlimited service. |
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