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join:2006-09-25 Edmonton, AB
| reply to ClickRight Re: Sending mail outside of Telus network
I see you probably already have this problem figured out but I will send this anyhow. Perhaps someone else will find it useful. Recently a friend of mine was on vacation and also wanted to use his Telus email address within his Outlook. This is what I sent him and he said it worked quite well.
Traveling outside of Telus doesn't necessarily have to restrict you to only using webmail to send email messages. Its not Telus that restricts your ability to send email, its whoever you are connected through. Most ISPs (Internet Service Providers) block the ability to use email addresses other than their own. In fact, you're very lucky if you find any that work. Many ISPs have been blocking it because they actually regulate and are responsible for their outbound email traffic. Lots of viruses and spam are transmitted by unmonitored outbound email servers. So if you find a place where your Telus email works, its probably because they are a 'Lazy ISP'!
It will take a little detective work and some slight modification to your Outlook, but if you can figure this out, it will save you the pain of using webmail all the time.
1) First, find out who your ISP is. That is fairly easy to do if you know how. Generally it just entails finding out what your IP Address is. The fastest and best way I've found to find your IP address is to click here »whatismyip.com/ and it will tell you on the page.
2) Take the IP address they give you on that page and do a 'WhoIs' look-up to see who that IP address is registered to. A great site to find out who Administers an IP address is »www.arin.net/whois/ Just type your IP in the little search field on that page and then hit 'Search WHOIS'. On the next page, you will see the registered ISP company on the first line; 'OrgName:'.
3) Next, do a Google search for that ISP to find their main support website. Once on their site, look for the 'Technical Support' section of the site - then the 'Email Troubleshooting' area. In that section, look for their 'Outgoing Mail' Server information. For whoever is the ISP you are currently connected to, you'll need to enter that in your Outlook or Outlook Express for the time that you are connected to them. To simplify your searching, I happened to find a generic list of popular ISPs in the United States with their email settings. That should save you some time if they are listed here. »www.realifewebdesigns.com/web-re···mtp.html
Remember that you will ONLY be changing your Outgoing server to be whatever their is. Once you return to Canada (more specifically to a Telus Internet Connection), you'll need to change it back to 'smtp.telus.net'.
4) Now you need to take that Outgoing Server information and enter it into your Outlook or Outlook Express. OUTLOOK EXPRESS i) Open your Outlook Express and then on the very top in the grey area, click on TOOLS and then click on ACCOUNTS. ii) Now click on the MAIL tab at the top of that window. Click on the account that you wish to edit, then hit the PROPERTIES button to the right. iii) Next, click on the SERVERS tab at the top of the window. Beside the Outgoing Mail server, erase 'smtp.telus.net' and replace it with the information you got from your current ISP. iv) Once you have entered the respective information, click on OK , then the CLOSE button.
MICROSOFT OUTLOOK i) Open your Outlook and then on the very top in the grey area, click on TOOLS and then click on EMAIL ACCOUNTS. ii) Select the option to 'View Or Change Existing Accounts', and then hit the NEXT button. iii) Select (click on) the email account that you wish to edit, then click the CHANGE button to the right of it. iv) Next, under the 'Server Information' section you will see the following: In the white box beside 'Outgoing Mail Server', erase 'smtp.telus.net' and replace it with the information you got from your current ISP. v) Once you have entered the respective information, click on OK , then the CLOSE button. That should do it! Technically, you should now be able to send and receive email in your Outlook or Outlook Express using your Telus email address. |