AocLokk
@verizon.net
| XBOX 360 and FiOs(Actiontec M1424WR) Ok tried calling like every support line ever trying to get my xbox 360 online and nothing has worked so i am hoping for some guru out there that can lend a hand! I have and xbox 360 elite and have the wireless xbox 360 attachment when i look for wireless networks i find mine and enter the WEP password however when i try to test it recognizes the wireless adapter but says it cannot connect to wireless network!? So I m really in the dark about what to do from here because it shows the network but i guess...wont' connect? I m not sure so any help would be awesome! | |
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 vz tech 2
join:2005-11-19
Richmond, VA
| Re: XBOX 360 and FiOs(Actiontec M1424WR) Are you sure that you are entering WEP and not another form of encryption? Also recheck your numbers there is an issue with the 0 looking like o's and the B's looking like 8 on the sticker of the actiontec router also turn off the wep for a min and try to connect, if it does then some number or character or form of wep is not quite right | |
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AocLokk
@verizon.net | Re: XBOX 360 and FiOs(Actiontec M1424WR) No luck on the turning off the WEP  | |
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| | stonecoldohy
join:2001-11-22
New York, NY | Re: XBOX 360 and FiOs(Actiontec M1424WR) When I connected my Xbox360 to the Actiontec I gave my Xbox an IP address outside of the range the Actiontec will assign. | |
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AocLokk
@verizon.net | Re: XBOX 360 and FiOs(Actiontec M1424WR) What might that be?
And when i assign it do i have to assign the subnet mask and gateway as well? | |
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xNBKxZ3r0
join:2007-09-08
Phoenix, AZ
clubs:
 ·Time Warner Cable
| Re: XBOX 360 and FiOs(Actiontec M1424WR) With my 360 I connect wired and wireless my computer. I don't suggest using wireless for online gaming as you do have a little delay in data transmission. Once you're playing online there is enough lagg going on during game play sometimes that you don't want to contribute to it or experience it yourself. | |
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AocLokk
@verizon.net | What is outside the range?
And when i assign it do i have to assign the subnet mask and gateway as well? | |
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| | | | stonecoldohy
join:2001-11-22
New York, NY
| Re: XBOX 360 and FiOs(Actiontec M1424WR) You need to look in the router and see what it is assigning through DHCP, mine was 192.168.1.2-192.168.1.255. I changed the top of the range to 192.168.1.55 and gave my Xbox the IP of 192.168.1.66. The gateway I believe became 192.168.1.1 and the subnet didn't change. | |
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| splicingdan
join:2005-10-13
Staten Island, NY
| said by vz tech 2  :Are you sure that you are entering WEP and not another form of encryption? Also recheck your numbers there is an issue with the 0 looking like o's and the B's looking like 8 on the sticker of the actiontec router also turn off the wep for a min and try to connect, if it does then some number or character or form of wep is not quite right There aren't any "o's". The WEP key is hexadecimal (0 to 9, a to f). | |
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| | vz tech 2
join:2005-11-19
Richmond, VA
| Re: XBOX 360 and FiOs(Actiontec M1424WR) Yeah I know that it is in hex and that it is 0 thru 9 and A thru F but I was just saying that some people have inputed o's in sted of 0's not eveyone knows hex, and the fact that on some of the tags the B's and 8 look similar, thanks splicingdan for the refresher | |
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draven
Premium,Mod
join:2002-02-20
my bunker | The xbox wireless adapter does not work with the Actiontech M1424WR router. This is a confirmed problem. | |
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troyh72
Premium
join:2003-12-12
Keller, TX
 ·Verizon FIOS
| Re: XBOX 360 and FiOs(Actiontec M1424WR) said by draven :The xbox wireless adapter does not work with the Actiontech M1424WR router. This is a confirmed problem. draven is correct. I had the same issue. The microsoft adapter for 360 will not work. The work arounds that I have read are to buy the original xbox adapter, it will work. You can also buy another router, and just set it as an access point behind your actiontec, and that will work as well. Or, if possible, just run a cat5 drop, and hardwire it. | |
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| | stonecoldohy
join:2001-11-22
New York, NY | Re: XBOX 360 and FiOs(Actiontec M1424WR) I use a Zyxel P330W as a bridge, it cost me $30 I think might have been $40. Either way, it was way less then the $100 MS wants for a USB adapter. | |
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Robotninja2002
@jaeckle.com | Re: XBOX 360 and FiOs(Actiontec M1424WR) What is the Zyxel P330W? Where can I get one to bridge my signal? | |
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Clickmatch
@navy.mil
| Re: XBOX 360 and FiOs(Actiontec M1424WR) This wasn't too bad but I had other weirdness as well. I have a Belkin Pre-N router. After calling VZ and finding out the Actiontec is bogus with consoles, I set it up as an access point and disabled the ActionTec (VZ) wireless.
The weird thing is, my wireless laptop can only connect through the Belkin. I had tried turning on both router's wireless, to see which router had better range. I gave them separate SSID's and separate WEP keys. But I couldn't get the laptop to connect through the VZ router no matter how I fudged with it. So now I again disabled the VZ wireless.
The Xbox has great connectivity, it's pretty fast downloading demos, at least as good as it was on Cox. (Not sure how fast wireless is vs a hard wired) | |
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munkiez
@verizon.net | Hey Troyh72,
How do you know that the old wireless adapter works? That seems to be the easiest solution without having to rewire my whole house. Any downsides you see to this?
Thanks,
Munkiez | |
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troyh72
Premium
join:2003-12-12
Keller, TX | Re: XBOX 360 and FiOs(Actiontec M1424WR) I had this issue, and researched it on the net. Several posts I came across stated that the old Xbox adapter worked. I cant confirm this, since I never had the old adapter, its just something I read. | |
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Bones1
@verizon.net | Wow, I spent 2 days trying to get my 360 to work with my Fios router. I even bought a Linksys game adapter and still cant get it to work. This suck. Guess I'll be buying a better router. | |
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GRIZZMEISTER
join:2005-02-10
Wake Forest, NC
| Hope you get your 360 on-line by the time Halo 3 is released.
By the way, Microsoft has lowered the price an all 360 models. The best value appears to be the Premium package that’s now going for $350. Microsoft has even updated the Premium to now include an HDMI output. You no longer have to spring for the Elite to get HDMI although you’ll still have to if you want the larger hard-drive or black finish. | |
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Robotninja
@jaeckle.com | I have the exact same problem. It isn't you, its the router. I tried EVERYTHING, but it just doesn't work.
I guess I need to buy a seperate router to bridge it, or run a wire through the wall downstairs to my Xbox. | |
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halolover
@comcast.net
| I have an even worse issue. I have the original Xbox hardwire to my Netgear CG814WG Cable Modem Gateway with a new Cat-5 cable.
I am able to log into xbox live and play 2, just two, games of Halo 2(15-20min) after which it always disconnects me. I have done this about 150 times!
Comcast has no clues what to do(bunch of morons). I have no idea what to do(moron!). I tried to set up my xbox as the DMZ but the gateway does not 'read' my xbox; it is as if it wasn't there even though it is connected. To clarify: under computer name, i see the name of my computer, but no name for the xbox(although i see that something is connected on the ethernet outlet being used).
Any ideas? I had my computer off, so that it is not lack of bandwidth. I have 6mbps, and I used to have dsl at my old place with half that speed and I never had an issue with xbox live(halo 2 baby!) then. I know there is something wron with my router but I know people with the same router who report no issue. What the hell?
Remember it is hardwired with the proper wire(cat-5). The connection is working just fine, I abastain from using the internet on my computer so that all the bandwidth is dedicated to the xbox. I am able to connect and play just 2 games of halo 2 after which I am kicked out, as if the modem reseted itself(though i am not sure if it does) then it takes anywhere from 2-5 of troubleshooting xbox live to get it back to work for two more games and then the cycle repeats.
Anyone has any ideas? Thank you. | |
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ml0426
@verizon.net
| Re: XBOX 360 and FiOs(Actiontec M1424WR) We were operating with no issues over Verizon dsl and a linksys WRT54g. After upgrading to fios, xbox 360 failed to make a wireless connection with the Actiontec M1424WR router w/coax. There is no problem using a wired connection so routing is not the issue. We do not have TV over fios. Verizon support was unable to resolve and only partly willing to try. The Actiontec M1424WR was swapped out but problem remained.
There seems to be a basic incompatability with the MS xbox 360 wireless adapter and the Actiontec M1424WR router that no one wants to step up and take responsibility for.
Has anyone have a successfully connected MS xbox 360 wireless adapter - Actiontec M1424WR/coax? | |
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| | jeptibbs75
join:2006-12-31
| Re: XBOX 360 and FiOs(Actiontec M1424WR) I had my xbox connected to a linksys WRT55AG with no issues. After fios install with new m1424wr I am no longer able to connect to xbox 360. From what I have read so far there is a firmware issue with one or the other pieces of hardware. You would think they would get this right! Why go with a product that doesn't work with a popular console. | |
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nedisonfire
@verizon.net | Go onto the router and change the ip settings to static ip address, the disconnection might be because of an ip address switching | |
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| | eyeaml337
join:2007-04-04
Danvers, MA
| Re: XBOX 360 and FiOs(Actiontec M1424WR) i just spent 4 hours dealing with this. i have called verizon and they are very little help. one rep knew of the issue but this was only after being routed around to queue after queue - so far we have had fios for a week and its been great this part just sucks. he was helpful and gave me the number for Verizon Encore? Called the Encore thing and after pressing buttons and being on hold it says "sorry your call can not be completed at this time" and then hangs up. i call the main number and i get run around in circles for 45 minutes at a time.
does anyone know what the hell is wrong with this company? does anyone know when this issue will be patched or fixed?
i have tried bridging a connection with linksys wrt150n and ddwrt running, creating a network with my mac, assigning static to the 360. nothing works. i dont have the option of hardwiring.
i also just got off the phone with VZ Fios Tech support again. This guy had NO CLUE about the issue. I asked if he had access to google and he said yes and I told him to type in "fios xbox" and click the first result (hooray google search results being #1 lol) he read this post and I believe he may have shat himself at that point. He conferenced actiontec rep into the convo. apparently they wont talk to any of us consumers according to the VZ tech. they will talk to and answer any questions while VZ is on the phone though. I asked some very specific questions:
**(summarized)**
Is this a known issue? Yes
Is there a patch out currently? No
When will the patch be out for this problem? Is there an ETA? Not sure and no ETA at this time.
How do I work around it? You will need a new router.
For me this means switching from coax to ethernet which will cause issues when fios tv rolls into town. Personally though I would rather use my Linksys with custom firmware than this POS from VZ. I am very happy with them speed and service wise. Unfortunately I am very displeased with the lack of knowledge and the fact that they are handing out this modem/router with known issues for something that a lot of their customers obviously own.
Hope this helps some.
Personally my last ditch effort when I get home is to use an extra netgear router and set it up as a wired bridge instead of wireless like my linksys. Anyone tried that? Any luck? | |
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InternetFriend
@verizon.net
| I've been using the offical 360 Wireless adapter and MI424WR router together for about two months now and it's been working fine, so I'm a little confused by this thread. All I had to do was enter my WEP key into the 360 and forward ports UDP 88, UDP 3074 and TCP 3074 to it. The 360's NAT test returns "Open" which is ideal, and I have no problems playing on Live. I have some other issues with the MI424WR, but using it with Live isn't one of them.
It also sort of works using UPnP, but after noticing some intermittent lag I checked the router and found that even though automatic cleanup was enabled, the entire port forwarding table was filled with redundant Xbox entries. After cleaning that up and adding a static forwarding rule instead things worked fine. | |
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| mow
join:2007-10-01
Baldwinsville, NY | Re: XBOX 360 and FiOs(Actiontec M1424WR) what network device address did you use; xbox360, or do i have to set the ip on the xbox360 then specify the ip? | |
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bloodlustscion
@hilton.com
| So yea im quite confused at what InternetFriend said about how he got his to work... ive been pissed off at the fact that i supposedly got the best form of wireless internet out right now and i cant even connect my 360 to the router... is it that the router and the adapter are incompatible or is it that the router is not properly set up to support xbox live. Plz im deprived from playing R6V help me... | |
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bloodlustscion
@hilton.com
| Re: XBOX 360 and FiOs(Actiontec M1424WR) Alright so my late night escapades concluded with me calling the verizon fios customer suport number and let me tell you its the first time i didnt a call center in india that cant speak english very well they were very helpful and told me that if you go to you router and log into it using the default ip 192.168.1.1 that there are settings in there were you forward your ports so that the xbox can access the router ... weird considering that when i asked the person that was instaling my fios he had no clue and said that it will work like any other if not better.. i hope this helps everyone out ... now i just have to wait for my comp to get back from being reformated to get on... cya | |
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anonymous3
@verizon.com
| Re: XBOX 360 and FiOs(Actiontec M1424WR) there is an issue connecting wirelessly - there are other forums about it. Its an issue with your Actiontec Router - I work for Verizon in tech support and have had 4 or 5 calls similar to yours. I've called Actiontec's tech support and confirmed it to be an issue. Only option now is another wireless router (access point) or hardwired until they figure out the fix. | |
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| | | FyrFighter
join:2007-08-24
Denton, TX | Re: XBOX 360 and FiOs(Actiontec M1424WR) I have had the same problem, i spent an hour and a half with tech support, last night. No help there. I opened the required ports (atleast i think i did it correctly) No change, am i correct that a wired connection will work for now? | |
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flashcore
join:2007-01-23
Lutherville Timonium, MD
1 edit | I did not have the same problem but i did have a similar problem with the actiontec router. The reason the wireless adapter wont connect has to do with the DHCP server on the router, frankly it is a piece of shit. I spent a week trying to get 2 wireless Compaq iPaq PDAs and a wireless print server to work with it and they all did the same thing. They do actually connect but they disconnect when they cant get an IP. As soon as I configured DHCP on my windows 2003 server and disabled the one on the actiontec they started working instantly. I have called actiontec about this but they refuse to admit that there DHCP server is to blame even tho I did all of the work to prove it. The only way this will get fixed is if they get off there ass and actually do some work to improve the thing or you buy a different router that actually works properly.
EDIT: I probably should add that I tried to get my devices working using the built in WAP and a d-link WAP (The d-link is NOT a router and does not do DHCP) and it did the same using both connections with or without WEP/WPA. | |
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BlakeER
join:2005-04-09
Lewisville, TX
| I Spoke with a Fios tech who conference called with a Actiontec rep and they (Actiontec)say that the problem is being worked on. It should be fixed in a week. Actiontec is working on an update patch to fix the problem. The fios tech said he has received many calls about this issue. | |
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See 7 replies to this post |
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brutus1335
@verizon.net | "internet friend" what address did you specify for network device/computer when you opened the ports on the actiontec router. | |
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InternetFriend
@verizon.net
| Re: XBOX 360 and FiOs(Actiontec M1424WR) I read a bit more after that last post and it seems I had an older hardware revision of the Actiontec router that doesn't have this issue. All I had to do was run a Connection Test on the 360, let it get an IP, then when making the forwarding rule choose the XBox's "new-host-#" entry.
I've since replaced the Actiontec with another router instead, which is what I'd honestly recommend doing rather than spending any more time troubleshooting the Actiontec. | |
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nedisonfire
@verizon.net
| I have the stock vz fios actiontec router and it wouldn't connect to my xbox 360 wirelessly. I plugged in my old linksys router from when i had comcast and it picked up all the signals and assigned ips and gateways but it did not allow a DNS server connection, on the xbox it read 0.0.0.0 and i had it set on auto. also when i bring up the router config screen, the ethernet connection to the router labeled it as a pc. is that a problem? if anyone can tell me how to make my linksys router get DNS signals and send it to an xbox that would be awesome. i have a linksys game adapter and the microsoft one, so i have open options. PLEASE HELP ME!!! | |
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BryanOnRR
join:2007-06-22
Brandon, FL
2 edits | Me and my neighbor both use org xbox and xbox 360 with live with are actontec routers, no problems, no nat needed
See my post in the other xbox thread | |
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FiOStech
Premium
join:2004-09-09
Kennett Square, PA | Re: XBOX 360 and FiOs(Actiontec M1424WR) For the last time, They are talking about this.
The xbox 360 wireless adapter, It WILL NOT WORK with any actiontec router. | |
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| | turner7577
join:2006-05-10
Midlothian, VA
| Re: XBOX 360 and FiOs(Actiontec M1424WR) it's funny you post this ... with picture and all ...
this is the EXACT same adapter i have ... the 360 adapter ... i have had my 360 hooked up wirelessly to my actiontec since about 5 minutes after the tech left from the install ... and that was June 8th ... works fine ... and my router is in the room over the garage ... xbox is in the living room downstairs ... opposite sides of the house ...
not real sure what this "known issue" is with THIS particular NIC ... mine works fine. | |
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BryanOnRR
join:2007-06-22
Brandon, FL
2 edits | DUH!
For the last time, an easy fix just use an org xbox wireless adapter
cheaper then getting another router | |
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FiOStech
Premium
join:2004-09-09
Kennett Square, PA
·Verizon FIOS
| Umm…. how about no! People paid good money for the adapters. The solution is not to go spend more money. Actiontec needs to fix there routers. End of story. Don’t go buy anything else.
You solution applies to almost anything. If you waste enough money you can fix anything. | |
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Shen Chrno
@verizon.net | im having a problem where i put in my WEP number and it doesn't connect to my network. I looked at my numbers and they match. Can't firgure out why it is not connecting. I don't know how to find an alt Mac address for it. any answers would help | |
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theres hope
@verizon.net | I called verizon because my grandson co not get xbox live and we just got fios. i called and he spoke to my grandson and it took him 3 seconds and it works foractiontecm1424wr..it always said he failed connection. | |
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IT WORKS
@verizon.net
| Re: XBOX 360 and FiOs(Actiontec M1424WR) ok i have verizon fios and i had the same problem as u people ok EVERYONE READ IF THEY HAVE A PROBLEM i called verizon and they had 2 speak 2 me it toke 3 secounds ok they said all i have 2 do is connect a ethernet cabel from my xbox to the yellow slots on the fios wireless thing and i got great connection and it worked ever since ----------- P.S. if any1 wants 2 play saints row or rainbow six vagas give me you gammer tag good luck 2 u all have a good 1 pz  | |
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Madden08Champ
@verizon.net
 from:
jeptibbs75
nascar
| Re: XBOX 360 and FiOs(Actiontec M1424WR) your a retard...we all know that you can do it with a wire, we have this thread because it doesnt work wirelessly. | |
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crhsnow56
@verizon.net | Re: XBOX 360 and FiOs(Actiontec M1424WR) is there any other router that will work with fios? i 3 way called verizon and actiontec, and honestly i doubt that a patch will come in the near future. but, will any other router work with fios or just the actiontec one? | |
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nywriter94
@verizon.net | So are you telling me that if I plug in a wire that connects my ActionTec router and another router together, and then go downstairs and try to connect with my Xbox 360, it will work? | |
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BryanOnRR
join:2007-06-22
Brandon, FL | org xbox wireless adapater is less then $20, i'd say thats cheaper then another router. | |
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See 9 replies to this post |
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Hi
@verizon.net | What are you peeps talking about... I've had FIOS and an Xbox 360 working wirelessly with an Actiontech router for a year now... | |
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