natek
@comcast.net
| Innomedia Gizmo + Grand Central + Gizmo Project = DTMF issue If you have DTMF issue with Innomedia Gizmo and accepting Grand Central incoming calls, then make sure you have following settings set:
1) telnet into your gizmo
2) Press C2 and make sure RFC2833 (SDP and 2833 packets) is ALWAYS OFF
3) Press Cs
4) Look for Use SIP INFO for DTMF = Yes
5) If it says no, then press c to change settings.
5.1) Look for 18. SIP INFO for DTMF
5.2) Press 18 to set it to yes
5.3) Press y at the following prompt Use SIP INFO for transmitting DTMF digits?[y/n]
5.4) Press w to write setting to Flash
You should be accept GC calls and negotiate menus anywhere else, i.e. VM. | |
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laserjobs
Premium
join:2004-05-02
Las Vegas, NV
1 edit | Re: Innomedia Gizmo + Grand Central + Gizmo Project = DTMF issue I just changed RFC2833 (SDP and 2833 packets) to ALWAYS ON
It seems to work for me | |
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natek
@comcast.net
| Re: Innomedia Gizmo + Grand Central + Gizmo Project = DTMF issue When I set the setting to Always On or Negotiated, I was not able to call into conference all which required a code input. If I set it to Always off, I was able to input the conference code, but was not able to accept incoming calls. Now I am able to do both. | |
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laserjobs
Premium
join:2004-05-02
Las Vegas, NV | Re: Innomedia Gizmo + Grand Central + Gizmo Project = DTMF issue Gotcha. I see what you mean now. | |
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siv
@comcast.net
| Hi natek,
I am not able to follow what you have said. I was able to telnet but dont see C2, Cs etc. I dont have any exp on this. Are these instructions for Innomedia MTA6328?
With those setting are you able to make calls to 800 numbers and use touch tone options??
Thanks, | |
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| Cornhusker
join:2005-10-26
Lincoln, NE | Re: Innomedia Gizmo + Grand Central + Gizmo Project = DTMF issue After telnet, just type C2 (do we need to hit enter, I do not remember), see what happen. | |
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| natek
join:2007-08-20
Chelmsford, MA | You will not see C2, just type it.
This settings let me use touch tone options when making a call and accept incoming calls from GrandCentral. | |
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gan
@comcast.net
| Re: Innomedia Gizmo + Grand Central + Gizmo Project = DTMF issue Thanks alot, this really works great.. The telnet is not the regular telnet, it just accepts commands without pressing enter, thats where the confusion is.. just launch the telnet from CMD prompt window and do whay natek says.
I have one more problem, hope someone has a solution for this too.. my innomedia gizmo stops ringing almost all the time after receiving couple of calls. For it to work again I have to go and reset all the time to work. Any ideas?
Thanks | |
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Waitwatch
@nctv.com
| Below are the AC211 options - any ideas on how the settings translate over to the AC211?
OOB RTP Telephone Event Signalling
Send Out-Of-Band Telephone Events:
RFC2833 signalling using payload value:
Suppress voice packets during RFC2833
Telephone Event packet transmission
Squelch inband DTMF audio
ABCD event signalling mode:
Play DTMF received via RFC2833 | |
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Waitwatch
@nctv.com | Re: Innomedia Gizmo + Grand Central + Gizmo Project = DTMF issue MAJOR Help!! My firmware didn't have the 4th checkbox but it seems to work anyway. Thanks! | |
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Waitwatch
@nctv.com | Oops, responded too fast. Can dial 611 and use voicemail but pressing 1 for GrandCentral is not recognized? | |
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Waitwatch
@nctv.com | SUCCESS . . after upgrading the firmware and checking the 4th box all is good in answering incoming calls from GrandCentral . . YEAH! Thanks, again. | |
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webtechy
join:2002-02-28
Santa Clara, CA | If anyone figured this out for a DTA-310 with leadtek firmware that would help me out as I'm getting the "press one to accept problem".
Thanks! | |
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castylx
@charter.com | Okay I got the numbers working, but has anyone got the * and # working on the phone? The beeps go through but grand central doesn't pick it up. | |
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bhc2000
join:2007-07-31
Belmont, MA
1 edit | Thanks for the suggestions. That, RFC2833 always off and Use SIP Info for DTMF = YES, did not work for me. I am using Innomedia, GizmoProject for outgoing calls. Tried it with a bank and a credit card, they don't understand the tones. Any suggestions on what to try are appreciated. | |
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HUGE2U
join:2005-07-22
North Hollywood, CA | I'm using the spa2102 and cannot get the DTMF to work. Anyone had any luck? | |
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