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Forums » Tech and Talk » OS and Software » Microsoft Help » [Vista] Print Spooler service will not start.
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BulldogXTRM
BulldogXTRM
Premium
join:2001-09-28
Gonzales, LA
clubs:
·Eatel

reply to BulldogXTRM
Re: [Vista] Print Spooler service will not start.

I have tried to do a System Restore to a point in which I was able to print properly, but this didn't repair the problem. I will try to do a repair installation to fix the problem, because I can't find any reference to a similar problem.

I do believe the spyware infection "broke" the HTTP service as well as CMD.exe
--
People are sheep, they just follow the leader. Are you a leader? If not get the hell out of my way!


ghardy

@usmedequip.net

reply to BulldogXTRM
k....if you are on vista, and your spooler service does not work, you might have attached a network printer that is shared through a server.

i have a toshiba e-studio65 printer (tcp printer), but also have it shared off of the server. This caused the print spooler service in vista to lock up, not to be recovered. I could not even delete the printer anymore.

Next, i un-shared that network printer of the server, because vista could re-discover the printer, and i'm back to square one.

After restoring Vista to the ORIGINAL install point, i connected that printer through a local TCP/IP port, and installed the drivers for the manually (XP drivers by the way, because there were none for Vista).

From what i have read out there, this only happens to some printers. So, if you have a networked printer (connected directly to a network plug), do not go through another printer to get to it. Connect as a local port, and you will be fine. I think this might be a bug in Windows2003 Server printer sharing or the Vista print sub-system.

george hardy


kw
Premium
join:2004-06-12
reply to BulldogXTRM
I suggest a repair install. Clearly a spyware infection broke the HTTP "service".


auggy
Premium,Mod
join:2001-12-24
Brockville, ON
reply to BulldogXTRM
Have you considered using System Restore and using a Restore Point prior to when you developed the problem?


BulldogXTRM
BulldogXTRM
Premium
join:2001-09-28
Gonzales, LA
clubs:
·Eatel

reply to BulldogXTRM
The only thing the event viewer had said was HTTP is not a valid Win32 program.

I've searched for this and found KB that referenced a possible program with the same name in a system folder. Checked this and only found one other file. But it was in the windows\winsxs folder so it shouldn't have been an issue.

CMD.exe will still not run though
--
People are sheep, they just follow the leader. Are you a leader? If not get the hell out of my way!


auggy
Premium,Mod
join:2001-12-24
Brockville, ON
reply to BulldogXTRM
Is there anything in the Event Viewer logs that may suggest why the HTTP service does not start?


BulldogXTRM
BulldogXTRM
Premium
join:2001-09-28
Gonzales, LA
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reply to BulldogXTRM
auggy, mine is exactly the same as yours.


BulldogXTRM
BulldogXTRM
Premium
join:2001-09-28
Gonzales, LA
clubs:
·Eatel

reply to BulldogXTRM
I installed the updates, prior to posting because I was thinking they may fix the problem. But they didn't work.

I've gotten the print spooler service to run by checking the dependency and reconfiguring it's dependencies. Basically I removed the dependancy of HTTP.

HTTP will not run on this machine at all. I mean the service. Any ideas.
--
People are sheep, they just follow the leader. Are you a leader? If not get the hell out of my way!


auggy
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join:2001-12-24
Brockville, ON
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Microsoft Help
reply to BulldogXTRM
Click for full size
Also, is there anything showing up in the Event Viewer logs that may give an indication of your problems?

Also, can you check the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HTTP

In the right-hand window check that the values are the same as in my screenshot.

wrc2376

join:2000-12-28
Hinsdale, IL

reply to BulldogXTRM
One of the fixes in this update involves the print spooler. It might help solve your problem.

The “compatibility” update (KB938194), “improves the compatibility and reliability of Windows Vista” in the following scenarios:

The screen may go blank when you try to upgrade the video driver. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
932539 (»support.microsoft.com/kb/932539/) The screen may go blank when you try to upgrade the video driver on a Windows Vista-based computer
The computer stops responding, and you receive a "Display driver stopped responding and has recovered" error message. You can restart the computer only by pressing the computer's power button.
The computer stops responding or restarts unexpectedly when you play video games or perform desktop operations.
The Diagnostic Policy Service (DPS) stops responding when the computer is under heavy load or when very little memory is available. This problem prevents diagnostics from working.
The screen goes blank after an external display device that is connected to the computer is turned off. For example, this problem may occur when a projector is turned off during a presentation.
There are stability issues with some graphics processing units (GPUs). These issues could cause GPUs to stop responding (hang).
Visual appearance issues occur when you play graphics-intensive games.
You experience poor playback quality when you play HD DVD disks or Blu-ray disks on a large monitor.
Applications that load the Netcfgx.dll component exit unexpectedly.
Windows Calendar exits unexpectedly after you create a new appointment, create a new task, and then restart the computer.
Internet Connection Sharing stops responding after you upgrade a computer that is running Microsoft Windows XP to Windows Vista and then restart the computer.
The Printer Spooler service stops unexpectedly.
You receive a "Stop 0x0000009F" error when you put the computer to sleep while a Point-to-Point Protocol (PPP) connection is active. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
931671 (»support.microsoft.com/kb/931671/) Error message when you put a Windows Vista-based computer to sleep while a PPP connection is active: "STOP 0x0000009F"


BulldogXTRM
BulldogXTRM
Premium
join:2001-09-28
Gonzales, LA
clubs:
·Eatel

I'm having a problem on my laptop which runs Vista HP. The problem is that none of my printers are available. I'm not sure what happened, but this was a sudden problem.

I checked for spyware/adware/virus/etc, but only found a few remnants that were left from a previous spyware infection. After checking I found that the print spooler wasn't starting because of a dependency. I then found that the SSDP service wasn't starting either. Both had a common dependency of the HTTP service. I've checked online and found some info on the HTTP service that basically said the HTTP service wasn't necessarily a service.

This was reassuring because I couldn't find it in the services snap-in. But still I can't find any references on this specific problem. Another not is that I can't run a Vista command prompt. When I attempt to run a command prompt whether doing it directly by clicking the file, typing CMD in the run option or by clicking the shortcut on my start menu, a window pops up and then shuts down. I can run command.com, but when I try to run any command from the prompt, I get "Program too big to fit in memory".

I've scanned and rescanned with various spyware/antivirus/adware/trojan/rootkit programs but they all come back clean. Scripts and removal tools that utilize a root command shell, don't run because they shut down as I stated before. I don't believe this is a spyware problem, but may be a left over effect of one that just manifested now. Either way I figure it would be an MS problem at this point so I figured I'd ask here.
--
People are sheep, they just follow the leader. Are you a leader? If not get the hell out of my way!
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