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Forums » US Telco Support » Verizon » Verizon FIOS TV » HD Pixellation Back (Again) in Philly
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS


1 edit
reply to VFSampa4
Re: HD Pixellation Back (Again) in Philly

Jesus-
Here we go again.
I'm opening a ticket with Live Chat right now. Can the two of you possibly do the same?? My ticket is DEDQ724573 if you want to reference it.

Looks like more Philly VHO problems.
--
"ONE team - ONE city - ONE dream!!"


noping
no route to host
Premium
join:2007-01-09
·Verizon FIOS

said by JeepMatt See Profile :

I'm opening a ticket with Live Chat right now. Can the two of you possibly do the same??
"It's a problem with your electrical wiring and/or PECO," remember?

Noticed some tiling and other issues on some SD channels late this afternoon, don't know if anyone else has experienced that...
--
# /sbin/reboot


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

Sorry NoPing.

Are you guys seeing it anywhere else? I just saw it on HDNet as well.

PS - apparently the Phils are in HD tonight even though they are on the road.
--
"ONE team - ONE city - ONE dream!!"


KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
·Cricket Broadband
·Verizon FIOS

reply to noping
said by noping See Profile :

said by JeepMatt See Profile :

I'm opening a ticket with Live Chat right now. Can the two of you possibly do the same??
"It's a problem with your electrical wiring and/or PECO," remember?

Noticed some tiling and other issues on some SD channels late this afternoon, don't know if anyone else has experienced that...
That's what you get when you don't pay your water bill on time.
I recently had some tiling problems in my shower, a little grout and some silicone caulk fixed it up real quick

Noping, anyway, your talking to JeepMatt, he's in DE.

It's Delmarva Power not PECO.
--
We're Gonna Need A Bigger Boat !!


KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
·Cricket Broadband
·Verizon FIOS

reply to JeepMatt
said by JeepMatt See Profile :

Are you guys seeing it anywhere else? I just saw it on HDNet as well.
HDNet huh??

Someone needs to get JWhip to call Mark Cuban and tell him that Verizon is making his network look bad.
--
We're Gonna Need A Bigger Boat !!


noping
no route to host
Premium
join:2007-01-09
·Verizon FIOS

reply to KA3SGM
Sorry, just quoting a BS line Verizon fed me to pass the buck, thought JeepMatt would remember it. Any complaints that I would make by calling in (or using Live Chat, or »/forum/vzdirect) would fall on deaf ears...

said by JeepMatt See Profile :

Are you guys seeing it anywhere else?
Little one just said that she saw something on Nick (222) a few minutes ago - didn't see it for myself. This seems oddly familiar...


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

I got your joke Noping.

But, anyone reading this seeing this problem, PLEASE report it. I don't want to have this drag on for 4 days like last time just b/c it took that long to have a "group" ticket.

THANKS!
--
"ONE team - ONE city - ONE dream!!"


KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
·Cricket Broadband
·Verizon FIOS

reply to noping
Noping, no problem. lol

Verizon fed me that one last week, my phone, TV, and Internet were all out.
The power light on the BBU was on, all the lights on the ONT were on, my wife had the washer running, and the Central Air was chill'in nicely. My power was on.

The dumba$$ FSC rep cold not be convinced that I was not experiencing a power outage, it had to be a power outage, no way it could be a Verizon problem.

The guy actually tells me that the Diagnostics on the ONT indicate a power outage.

I must commend them for at least trying to blame others, when it's clearly their fault.

If theres an effin Power Outage, how are you reading the ONT diagnostics, I asked????

Oh, well maybe it's a power outage at the CO then. OK, the CO is out, again, HOW ARE YOU READING THE ONT DIAGNOSTICS??? DUH

IF you are familiar with the West Chester CO,

North East of the West Chester U campus, on High Street, across from the Burger King @ Price Street,
you would know that that CO is sitting on enough Battery and Diesel Generators to power all of West Chester.

I doubt they have had a power outage there in decades, the building is built as a Fallout Shelter.
--
We're Gonna Need A Bigger Boat !!


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

I also opened a thread in the Direct forum here - and Joe (who's sitting in for Gustavo this week) replied that they do see the breakup at the NOC. And they will contact the Philly VHO (if necessary).

So wow - we're verified on the first try!

I have to say, Joe, who like i said is sitting in for Gustavo this week, is one hell of a representative. Quick, precise answers to any of your questions.

VZ - you have two great employees in Joe and Gustavo working here.
--
"ONE team - ONE city - ONE dream!!"


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
Just flipped off the Phils game - Starz HD - within 5 seconds - tiling.

Ugh...

What the Philly VHO is made up of is beyond me.
--
"ONE team - ONE city - ONE dream!!"


KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
I was watching 'Good Eats' on Food HD, and never saw a problem.

I usually only complain about Food HD if Giada is tiling.
--
We're Gonna Need A Bigger Boat !!

winstoda

join:2005-10-04
Middletown, DE
reply to JeepMatt
No problem here watching the Phils on 829... except the score.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

Winstoda-
now it's a good Phils score!

PS - CSN HD has been fine all evening. Whenever there's an issue with tiling, it never seems to affect CSN HD.
--
"ONE team - ONE city - ONE dream!!"


KA3SGM
- -... ...- -
Premium
join:2006-01-17
West Chester, PA
clubs:
I thought CSN was the 'Can't Stand Network'.

Since it's owned by the competition, why would they want to furnish VZ with a watchable picture quality????
--
We're Gonna Need A Bigger Boat !!

knarf829

join:2007-06-02


1 edit
said by KA3SGM See Profile :

Since it's owned by the competition, why would they want to furnish VZ with a watchable picture quality????
What better advertisement than to be the only watchable HD channel on FiOS when all the others are breaking up every 6 minutes?


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS


1 edit
Well, in true VZ fashion - obviously NOTHING was done overnight to address the tiling and breakup out of Philadelphia - which they did acknowledge seeing last night.

I woke up this morning and within 10 seconds saw tiling and audio loss on Starz HD, and again on Food HD.

This is becoming rediculous. It follows the same pattern - starts briefly Sunday, progressively gets worse Monday / Tuesday - finally by Wednesday enough people finally get sick of it - they'll try and fix it Wed night - only not to...and so on...

3rd time in 4 months Verizon.

--
"ONE team - ONE city - ONE dream!!"


noping
no route to host
Premium
join:2007-01-09

3 edits
I ended up calling in last night. Fat lot of good that did. Never again, and I mean it this time.

VZDirect sounds like a better option.
--
# /sbin/reboot


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

Hey kids-
A Group ticket is now established.

Apparently they are "seeing issues with a piece of equipment". Hmmmm..I'm wondering if it's the same one that's failed 3 times now???

More details to come.
--
"ONE team - ONE city - ONE dream!!"

knarf829

join:2007-06-02

said by JeepMatt See Profile :

Apparently they are "seeing issues with a piece of equipment".
"Piece of" something. Don't know if "equipment" would be the noun I'd use at this point.


JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS

Joe (in the Direct forum) actually asked me to pass on that anyone in this area that is seeing these problems to please create a post in the Direct forum. He will create a ticket for you, then attach it to the group ticket.

Thanks!
--
"ONE team - ONE city - ONE dream!!"
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