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Forums » O Canada! » Canadian » Cogeco » SP2 blocks access to Internet
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VOIP in Cobourg? »
« [Eastern Ontario] Looking to jump from Bell to Cogeco.  

FatherChaos

@cgocable.ca

SP2 blocks access to Internet

When I install SP2 on Windows XP Home Edition, I cannot use IE or Firefox. It just instantly gives me a blank page on FF or an error page on IE. I cannot disable XP's firewall because both options in the firewall menu are grayed out. My cable modem lights work perfectly, and a Cogeco technician that I called told me that my modem pinged perfectly.

What's going? Thanks!

Noctambule

join:2007-08-18
Trois-Rivieres, QC

Re: SP2 blocks access to Internet

Read This First

»Have a problem? Read this before you post.

DrDog
VIP
join:2006-07-28
Fort Erie, ON

Ok you have to go directly into the firewall properties in teh control panel.
Disable the firewall or select the auto function, that normally allows common apps to access the net through the firewall.
Do you have another firewall on your system?

auggy
Premium,Mod
join:2001-12-24
Brockville, ON
·Cogeco Cable
·Bell Sympatico

Host:
Microsoft Help

2 edits
said by FatherChaos :

I cannot disable XP's firewall because both options in the firewall menu are grayed out.

Open regedit and check to see if the following registry key exists:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall

If so, delete or rename that key, as that key does not exist by default and may be causing the issue.

To rename the key right-click WindowsFirewall and rename to WindowsFirewallold

Create a System restore point beforehand and reboot the computer after.

BTW, are you able to access the internet in "Safe Mode with Networking"?

FatherChaos

@cgocable.ca

Re: SP2 blocks access to Internet

said by auggy See Profile :

said by FatherChaos :

I cannot disable XP's firewall because both options in the firewall menu are grayed out.

Open regedit and check to see if the following registry key exists:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall

If so, delete or rename that key, as that key does not exist by default and may be causing the issue.

To rename the key right-click WindowsFirewall and rename to WindowsFirewallold

Create a System restore point beforehand and reboot the computer after.

BTW, are you able to access the internet in "Safe Mode with Networking"?
Wow dude thank so much, that fixed it!

I love you!

MikeG
Premium
join:2004-10-02
Hamilton, ON

Re: SP2 blocks access to Internet

Get a room!
Forums » O Canada! » Canadian » CogecoVOIP in Cobourg? »
« [Eastern Ontario] Looking to jump from Bell to Cogeco.  


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