exodusat
join:2007-08-26
Springfield, MO | [general] WildBlue closing down 3 markets!
Hey everybody, just heard from our wildblue distributor that Wildblue is closing down 3 markets due to conjestion! Does anybody have any idea which markets those are? |
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N4ST
Jim
Premium
join:2005-11-25
Jersey, VA
 ·WildBlue
| Beam Suspension Notice - UPDATED
Per our email on August 21st in regards to suspensions in beams 131, 132 and
133, we have experienced an unprecedented amount of orders in our system in
anticipation of the suspension. Because of the extraordinary amount of demand
in these areas, and the accelerated number of orders being placed to fulfill
outstanding commitments, we will not be able to take any new orders in these
three beams after 6PM MST
MONDAY AUGUST 27th.
Pending customers will still be able to be provisioned. We apologize for any
inconveniences this may cause by moving this date up by four days.
WildBlue’s goal is to maintain the high quality of service that our
customers have come to expect, and we have prioritized this part of the country
for the next software and hardware upgrades. We will notify you in advance of
any additional capacity as it becomes available.
If you have any questions regarding the suspensions, please contact your local
DSI branch representative at 1-800-888-8876.
Thank you,
Brad Behmer
Director of Sales
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Anik F2 | WildBlue Pro Pak | Beam 37 | Laredo NOC | Since Nov 2005 |
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mandysdad
join:2007-07-16
Quincy, FL | WildBlue’s goal is to maintain the high quality of service that our
customers have come to expect
What high quality of service???
It's down more than it's up in my area. Beam 136. |
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Siryak
join:2005-11-26
·WildBlue
| said by mandysdad  :WildBlue’s goal is to maintain the high quality of service that our customers have come to expect What high quality of service??? It's down more than it's up in my area. Beam 136. Lol exactly. The high quality of service went out the window last November. I guess this high quality service he is speaking of is the system not being completely down every once in a while lol. |
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exodusat
join:2007-08-26
Springfield, MO
| reply to mandysdad
I understand that WildBlue has overloaded their beams and is shutting down. This is a good and bad thing for them. Good because they are selling, but bad because they can't keep up with the demand; bandwidth or equipment??? I think they oversold to quickly and had a bad link budget. Their network design was flawed from the beginning and unable to provide good quality of service to a large number of customers.
The equipment issue is another nightmare with Wildblue! Maybe its because Raven is the manufacturer for both HughesNet and WildBlue and cannot make enough for both? Or are the modems and trias not being made fast enough?
I have several customers that have paid and waiting for equipment. I am at the verge of switching all of them over to HughesNet! Wildblue is digging a deep hole for themselves. |
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DrStrangeLoveII
| reply to exodusat
FYI, there is a news item posted on this topic from SkyReport. |
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digiblur
Got Sipura?
Premium
join:2002-06-03
Louisiana
| reply to exodusat
I found maps of the beams below one hundred. I'd assume these isn't from WB1. Where's the map of WB1?
--
Make your Sipura speak. »www.voipurize.com
And now for the PAP2-NA and unlocked PAP2's. |
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grohgreg
Dunno. Ask The Chief
join:2001-07-05
Dawson Springs, KY
2 edits | said by digiblur : Where's the map of WB1? Here ya go. The issue by the way, is almost certainly under-provisioned gateways; SMTS blades, servers, backbone, et cetera. In this case; at Duluth.
But it's not the first - and it won't be the last. It wasn't much more than six months into service via Anik-F2 that they began to suspend sales due to equipment shortages. Wildblue is not actually breaking new ground here. This sort of expansion practice has been common for years. That is
1. get some customers
2. earn some money
3. buy some more equipment
4. repeat steps 1>2>3
Wildblue management is apparently just not as adept yet at smoothing the transition from 2 to 3. I'm guessing it's because their gateway provisioning model is mirror-imaged. That's good if they have some kind of failed gateway restoration plan. But I'd be surprised if they're that far-sighted yet. I'd personally have used population density statistics to determine equipment deployment among gateways. Such an architecture is more demanding from an emergency restoral perspective, but makes for a more efficient use of daily operational assets on the ground.
//greg//
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HN7000S/1.2Ghz Tualatin/1.2GB PC133 - W2K Pro/SP4 - G11/1410H - RSL screwed up since March 16th - NAT67.44.28.61 - DNS66.82.4.8 plus rollovers - Firefox 2.0.0.6 - SSL proxy switch - AVG+firewall v7.5 |
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randyvsatus
Premium
join:2005-03-03
Monument, CO
 ·Qwest.net
| Rest assured, HughesNet management is chomping at the bit to get Spaceway III operational. The wheels are already turning to put an advertising program together to try to deal WB a solid blow early in 2008.......will it be successful?.....there is a lot of money at stake...
WB has put on as many customers as HughesNet over the last year or so.......and done so with little or no advertising.
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1.2M Dish |4 watt|iDirect|||Qwest DSL|7168 / 896 Kbps |
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hdman
Flt Rider
Premium
join:2003-11-25
Appleton, WI
 ·Alltel Axess
·AT&T Midwest
·WildBlue
| Randy, you and I know that this is truly not a "beam" issue as many would portray it to be, but rather a gateway/noc issue. I would hope that WB is smart enough to see the writing on the wall with Hughes gearing up, to QUICKLY get more capacity at the gateway that is affected.
Have you heard ANY rumors about how long these beam will stay down?
HDMan |
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youveshutmedown
@sbcglobal.net
| said by hdman :Randy, you and I know that this is truly not a "beam" issue as many would portray it to be, but rather a gateway/noc issue. I would hope that WB is smart enough to see the writing on the wall with Hughes gearing up, to QUICKLY get more capacity at the gateway that is affected. Have you heard ANY rumors about how long these beam will stay down? HDMan Let us take a look at this from a different angle. Malone is gearing up for an IPO. WildBlue is becoming solvent enough to make this a reality. While they can and probably will address the gateway issues as they arise, they are not going to lay out a dollar more than they have to on infrastructure.
Duluth will get it's hardware. They market it serves will be closed at least 2-3 months while it is dealt with.
Sadly, the hardware at all the gateways is facing the same issue at some point. They can only slap "quick-fix" bandaids on them for so much longer before they have to deal with it. |
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DrStrangeLoveII
| reply to hdman
said by hdman :I would hope that WB is smart enough to see the writing on the wall with Hughes gearing up, to QUICKLY get more capacity at the gateway that is affected. Even if capacity can be added, this equipment is "hand-made," one at a time...meaning you wait in line to get it made....and it ain't cheap...it could be several million...all depending upon what they have installed. |
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randyvsatus
Premium
join:2005-03-03
Monument, CO
·Qwest.net
2 edits | reply to hdman
said by hdman :Randy, you and I know that this is truly not a "beam" issue as many would portray it to be, but rather a gateway/noc issue....Have you heard ANY rumors about how long these beam will stay down?HDMan I was really surprised they ran into capacity problems this quick, to be honest. I've not heard anything about how long they will be down other than the groans from those who thought the bent pipe approach would work out better than it has.
The BIG problem with bent pipe, as I see it, is that it requires a ton of guesswork during the satellite build-out......trying to determine where demand will be when launched and then 2-5-10 years down the road. The beams are fixed for the life of the bird, so you have only one chance to "get it right."
The competition, Spaceway by HughesNet, has steerable beams that can "chase" the market by simply re-aiming the beam when the market or demand calls for it.
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1.2M Dish |4 watt|iDirect|||Qwest DSL|7168 / 896 Kbps |
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hdman
Flt Rider
Premium
join:2003-11-25
Appleton, WI
·Alltel Axess
·AT&T Midwest
·WildBlue
| Thanks Randy. One would have to think, though, that if they are shutting off access to beams this early in the game, the investors will be screaming to add more ground capacity ASAP in order to sell more systems. Well, I guess if I was an investor, thats what I'd be yelling for.
I'm sure somebody's azz is in a sling over the situation on the ground anyway. I guess I should simply be happy that I have no issues and the service rocks for me, but then again, I also want them to remain viable so that I can keep my service until AT&T or Charter get their shidt together and bring me something better......
Thanks again Randy. I do like your viewpoint mainly because it is certainly not biased. As I have said before, YOU DA MAN!!! Thanks.
HDMan |
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exodusat
join:2007-08-26
Springfield, MO | reply to exodusat
what about the shortage on equipment? You think there not shipping out systems because of there gateway cap? |
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grohgreg
Dunno. Ask The Chief
join:2001-07-05
Dawson Springs, KY
4 edits | reply to randyvsatus
said by randyvsatus :The BIG problem with bent pipe, as I see it, is that it requires a ton of guesswork during the satellite build-out......trying to determine where demand will be when launched and then 2-5-10 years down the road. The beams are fixed for the life of the bird, so you have only one chance to "get it right." The competition, Spaceway by HughesNet, has steerable beams that can "chase" the market by simply re-aiming the beam when the market or demand calls for it. You're right about the build-out. From the view of this arm chair quarterback, they should have used a population density model to configure the gateways individually. Looks to me like they've cloned the gateways; some of which subsequently have equipment sitting idle, others in or nearing saturation.
But bent pipe architecture and steerable beams are completely unrelated. Bent pipe simply describes a path where there are no onboard beam switching options. Spaceway III has both. Relative to my prediction in another thread, business/enterprise will be prioritized for switched beam service. Consumer grade will go to the back of the bus; bent pipe to the NOC, then onward to via Internet.
The antenna arrays that provide beam coverage for both Anik-F2 and Wildblue 1 are comprised of individually steerable horns. Some antennas are steered mechanically, some weighted electronically. But they have to be steerable. Consider if something requires one of them (most any satellite for that matter) to be moved to another orbital longitude. The antenna orientation has to be steered back to replicate the original beam coverage. They can also be reconfigured in place. If Wildblue wants a beam reconfigured or redirected, they just pick up the phone and call Loral or TeleSat (who will call Boeing). But the Anik and WB1 spot beams are not switchable. It's the "not switchable" part that makes them bent pipe.
//greg//
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HN7000S/1.2Ghz Tualatin/1.2GB PC133 - W2K Pro/SP4 - G11/1410H - RSL screwed up since March 16th - NAT67.44.28.61 - DNS66.82.4.8 plus rollovers - Firefox 2.0.0.6 - SSL proxy switch - AVG+firewall v7.5 |
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randyvsatus
Premium
join:2005-03-03
Monument, CO
1 edit | removed |
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