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Anon		 Alienated Customer in Gaithersburg

I ordered 314K SDSL from CapuNet end of May. BA checked the line June 14 and COVAD installed June 22. Although I get a decent ping rate from some web sites, still cannot use the line; no browsers will work. Have made about 11 telephone calls to resolve issues, to no vail. CapuNet is mystified. COVAD made a (unscehduled) site visit to resolve issues and left a note on the door saying sorry we missed you.

I am getting ready to cancel the order, file a complaint with the State of Maryland AG, and get a cable modem.
to forum · permalink · 2000-07-03 14:24:19 · Reply to this
Forums » User Groups » Companies beginning with C » CapuNet

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