C0deZer0
Oc'D To Rhythm And Police
Premium
join:2001-10-03
Davenport, FL
 ·Verizon FIOS
| J.D. Power is BS
They don't even take any data from the people that actually buy and use the products that they're rating from... rather only take it from (very filtered) corporate data that these companies send.
Of course they all want to make themselves look good.
When I first found out about that, I was completely dismayed about the whole thing... Considering they're just another marketing company, why should we believe anything they say?
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Front Line Force Fortress Forever |
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ninjatutle
Premium
join:2006-01-02
San Ramon, CA
1 edit | Umm hello, the average user isnt a broadband geek with servers and biohazard stickers. They conduct these surveys out in the streets, malls, etc. Places were the pale peeps here haven't been to in ages. |
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daaane
join:2007-01-25
Auburn, WA | reply to C0deZer0
yeah you're right C0de, if they took it from people who used the products, comcast would be much, much lower =| |
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD | reply to C0deZer0
J.D. Power is the same company that continues to claim that vehicles made by Ford, Chrysler and GM are top quality, when we all know better. I would take anything they write with a grain of salt.
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Only SHATNER is Kirk. |
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C0deZer0
Oc'D To Rhythm And Police
Premium
join:2001-10-03
Davenport, FL
·Verizon FIOS
| reply to ninjatutle
said by ninjatutle  :Umm hello, the average user isnt a broadband geek with servers and biohazard stickers. They conduct these surveys out in the streets, malls, etc. Places were the pale peeps here haven't been to in ages. Pretty much, the people most clueless about the quality of service that these companies are providing.
If anything, they should be talking to the people that have had to go through the full gamut of what the company has to offer and their customer services before they can have anything that is remotely accurate to what is experienced in truth. |
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Nut
@qwest.net
| reply to ninjatutle
You have to look pretty deep into the bottom of the barrell to belive JD Powers is a nock off company that doesn't know what the hell they are doing, if that were the case nobody would pay attention to them, and we wouldn't even be talking about those results. I had Cable internet, then I got 256 K DSL Broadband from Qwest, the difference was minimal... Except ----> I didn't have slow peak times anymore like I did with cable like 5 pm when everyone got home. For 4 yrs now my DSL has worked awesome, I pay less than I did with Cable, and now my internet doesn't go down every other month or so. I love Qwest Broadband DSL and you guys that refuse to try it, are traditional people, like those that hang onto the wagons and refuse to grasp the cars and vehicles that lead us into the future.  |
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