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Forums » Customers Irked By FiOS Hikes » Can't complain here.....
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« squeeze tactics...  
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Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
·Verizon Online DSL

Can't complain here.....

Hi,
Billing is so screwed up all I have to do is make my monthly hour long phone call to billing. I get a nice Triple play discount.
Keep %^&$ up Verizon..!! Upper management.."Do you here me now?"
Thx
Lee
--
"I Don't feel Tardy"
"When Clinton Lied , All that was left was a stained dress.
When Bush lied ,all that was left was 3000 + less US Soldiers..
to forum · permalink · · 2007-09-27 12:42:00 · Reply to this


cableties
Premium
join:2005-01-27
·Verizon FIOS

 I agree. After a 45 minute (whaaaaaa) call with customer service, I was able to get sym-pathetic ear and get free month (triple play) and free monthly rental of HD-DVR. Just do it annually. Don't get carried away. However, they caught up to me last month (double billed for TV). Ow.
to forum · permalink · · 2007-09-27 13:08:28 · Reply to this

labsrus

join:2001-08-24
Mahwah, NJ
·Verizon FIOS

reply to Lee GWB
said by Lee GWB See Profile :

Hi,
Billing is so screwed up all I have to do is make my monthly hour long phone call to billing. I get a nice Triple play discount.
Keep %^&$ up Verizon..!! Upper management.."Do you here me now?"
Thx
Lee
You have shorter calls with them than I do Lee. What's the secret of getting out of their menu and straight to a live person.

Regards to the family
to forum · permalink · · 2007-10-04 19:09:45 · Reply to this


Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ		 say "operator" when you are in billing. then ask for the "Retention" Department
to forum · permalink · · 2007-10-04 19:40:47 · Reply to this
Forums » Customers Irked By FiOS Hikes« squeeze tactics...  

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