IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
| reply to nooffal1
Re: [Help] How do I reset my Cable Box?
Have you had Insight come out to look at things. Yes I'm aware that a visit can be a major hassle. I'm also aware of the frustrations of dealing with customer service representatives. But it might be worth having a technician come out to check the lines and maybe swap out your equipment.
My solution below helped me when our Motorola DVR decided to started acting more of a pain in the backside than usual.
Motorola DCT6412 III full factory reset. Keep in mind any programs recorded ( if this is your model box ) will in fact be gone. All other settings will be reset to factory default as well. Use at your own risk.
»iggyz.com/?p=2054
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nooffal1
@insightbb.com
| Yes, as I said, several techs have been out. A few were no call no shows but from the few that actually showed up, they simply reset the box and left. When I told them another tech had already done this to only have it come back again, they said, basically, "Im sure it'll work this time."
Basically, I am getting the run around. Every time I call they try to run me through the same old hoops again and again. |
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