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Forums » US Cable Support » Comcast » Comcast HSI » Comcast, Sandvine, and the latest WoW patch (v2.3.0)
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« [Connectivity] sluggish performance, web pages timing out at tim  
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Deluxe05

join:2007-10-30
Aurora, CO

Comcast, Sandvine, and the latest WoW patch (v2.3.0)

The new WoW patch (v2.3.0) was released for download. "Cool," I think to myself, as I watch the little WoW Downloader settle down for what would be a VERY long stay in my system tray. Over the course of Saturday & Sunday, in a time frame exceeding 30 hours, I anxiously watched the WoW Downloader struggle to download the roughly 235MB patch. All because Blizzard opted to use BitTorrent for getting these patches out to the masses.

I could watch half a dozen new connections be made on the 'Connection Info' page of the WoW Downloader. I could then watch as Sandvine took down each & every one of these new connections within a matter of seconds. And, beings that not uploading equates to severely crippled downloading in the BitTorrent world, I could watch my download all but die off.

Over 30 hours to download something that only took maybe 10-20 minutes a couple months ago. Thanks. (Note: sarcasm)

With over 9 million World of Warcraft players and over 9 million Comcast cable modem subscribers. I really wonder how many customers of the first are customers of the second? Seems like a good way to irritate a whole lot of folks.

lmcoll955

join:2002-01-29
Conyers, GA
Welcome to the club. I download Linux distros and updates and its extremely lame. I was never a big fan of p2p anyway, but we just need more competition in HSI.


MalibuMaxx

join:2007-02-06
Chesterton, IN
·Comcast

reply to Deluxe05
I play EQ2... and yes i know its an old game... but anyway it takes about 12-13 hours (would est. about a gig) to download all the patches... I hate to see what will happen when i download all the expansions and updates for them next week.

I dont care for WOW for just that reason and a bunch more.


Cabal
Premium
join:2007-01-21
Boston, MA

said by MalibuMaxx See Profile :

I play EQ2... and yes i know its an old game... but anyway it takes about 12-13 hours (would est. about a gig) to download all the patches... I hate to see what will happen when i download all the expansions and updates for them next week.

I dont care for WOW for just that reason and a bunch more.
EQ2's patcher runs a diff against all files in the program directory and then downloads what it needs via HTTP. That really doesn't apply here.
--
Interested in open source engine management for your Subaru?


MalibuMaxx

join:2007-02-06
Chesterton, IN
I realize that i was just using it to say that WOW is a boat load of hooplah and they should offer a service simialar if im going to pay for a subscription... lol

u3912974

join:2007-07-31
San Francisco, CA
reply to Deluxe05
they should have made ftp/http avaialable. they need to rethink their way


AthlGrond
Premium,MVM
join:2002-04-25
Aurora, CO
·Comcast

reply to Deluxe05
Sorry you are having problems.

You (the customer) are caught between Comcast's cheapness with their internet service, and Blizzard's cheapness in their refusal to host their own patches.

Side note:
If you have Comcast's "Performance Plus" (8M/756K) package you do get a free membership with File Planet which would allow you to download the patches that way.
--
"It's like a Zen koan - if you say something stupid, and no one is there to hear it, are you still an idiot?" -Mike Krahulik

Deluxe05

join:2007-10-30
Aurora, CO

I know that the patch is up & available on several file sharing sites (like the aforementioned File Planet). You know that it is out there. But we are talking about an MMORPG that has redefined "subscriber base." It is only natural that there are going to be a large number of folks that are not as technically savvy or aware.

As such, I stubbornly (or was it foolishly?) stuck to my guns & let the WoW Downloader do its job. After all, that was more representative of the average Joe's/Jane's customer experience.


koitsu
Premium
join:2002-07-16
Mountain View, CA

reply to Deluxe05
Blizzard's native BitTorrent patcher actually has a seed that's HTTP-based. I believe it's used as a "last resort" sort of thing, but it shows up in the Connection Info tab.

And yes, I am VERY well-aware that HTTP is not BitTorrent, but it appears their client has support for two transport protocols.
--
Making life hard for others since 1977.
I speak for myself and not my employer/affiliates of my employer.


DaEnigma

join:2004-11-26
Las Vegas, NV
reply to Deluxe05
I have been having the same issue with WOW.


Madcap
Reformed Forum Troll
Premium
join:2004-06-26
Kenosha, WI
clubs:
reply to Deluxe05
Filefront. Learn it, Love it. I had to ditch the wow patcher because it's so slow for us. FileFront however is speedy with the patch and it's a straight http download.


Duchess44
Premium
join:2001-10-24
Chattanooga, TN
reply to Deluxe05
Ok I just started WoW and still have not seen any attempt to download this patch. Is it supposed to start when you start WoW? Or are we supposed to go somewhere and get it?


AthlGrond
Premium,MVM
join:2002-04-25
Aurora, CO
·Comcast


1 edit
If you installed the game using the defaults I think it's supposed to automatically download in the background while you are playing the game.
--
"It's like a Zen koan - if you say something stupid, and no one is there to hear it, are you still an idiot?" -Mike Krahulik


Duchess44
Premium
join:2001-10-24
Chattanooga, TN
Yea, I've downloaded other patches and usually there is a little either box that pops up, or in my taskbar it shows up. Neither on is happening. How else could I find out if it is downloading?


AthlGrond
Premium,MVM
join:2002-04-25
Aurora, CO
·Comcast

When you start the game does it say that the new patch data is available for download, or that it has downloaded? (Is it possible that it has already downloaded and you just missed seeing it download?)
--
"It's like a Zen koan - if you say something stupid, and no one is there to hear it, are you still an idiot?" -Mike Krahulik


Duchess44
Premium
join:2001-10-24
Chattanooga, TN
·Comcast

Nope, nothing. Game starts as usual. When did it come out? I guess it's possible as I usually play late at night/early mornings (read: 12-3am) But I would think I would notice a new icon in my taskbar, or a popup telling me a download is commencing.


AthlGrond
Premium,MVM
join:2002-04-25
Aurora, CO
·Comcast

said by Duchess44 See Profile :

When did it come out?
IIRC about the middle of last week. (I was thinking that Tuesday was going to be the patch day, but looks like they put it off till next week.)
--
"It's like a Zen koan - if you say something stupid, and no one is there to hear it, are you still an idiot?" -Mike Krahulik


Duchess44
Premium
join:2001-10-24
Chattanooga, TN
·Comcast

Ok, well since then I have gotten a VERY small download. I do remember that. But from all the hype I would think this new patch would be a lot bigger than the little one I got last week. From what I read, the little one was just a beginning chunk to lighten the load on actual download day.


sortofageek
Premium,Mod
join:2001-08-19
Valhalla Dr
clubs:
·Comcast

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reply to Deluxe05
This discussion belongs here, please ---> »Comcast is using Sandvine to manage P2P Connections
--
Join Team Helix * I am praying for these friends .
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