chriswelch
join:2007-12-11
London, ON
 ·Rogers Hi-Speed
| reply to kolten
Re: [TWC] RoadRunner Email issue - 550 Relay problem
try setting it up using authentication. that may fix your issue
»help.rr.com/HMSLogic/search.aspx···tication
that link should show you how to set it up...if it doesnt work, i have other suggestions |
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g00glethis1
join:2007-05-07
Austin, TX
| reply to kolten
Download link: Sprint Mobile Email - RoadRunner Edition
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
 ·Pacific Bell - SBC
1 edit | reply to dadarkside
said by dadarkside  :by the way, Comsast e-mail is actually hosted by AT&T...perhaps yer on native AT&T address space at work or sprint EVDO. Hosted "by", or hosted "on". Not that it makes any difference. A mail server can be hosted in any IP address space, and configured to only accept email from a specific range of IP addresses in another block of IP addresses.
I know that they were hosted in AT&T IP network space in the past, but that wouldn't affect access. Comcast's domain gateway mail servers now appear to be hosted in Comcast IP network space. As is their SMTP message submission server. As of 15NOV20072135 (U.S. Military date/time group, PST).
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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dadarkside
Premium
join:2006-05-20
The Moon
2 edits | reply to NormanS
Actually, the new mail system does support authenticated SMTP.
The Legacy Adelphia system did not.
Until then....
»webmail.ca.rr.com
You can send mail at will via the webmail platform from any IP address on the planet.
by the way, Comsast e-mail is actually hosted by AT&T...perhaps yer on native AT&T address space at work or sprint EVDO. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| reply to k2rj
said by k2rj :They must have been configured as an "open relay". Most systems are not these days due to spam and spoofing issues. Meaning 'smtp.comcast.net'? I can assure you that the server has never been configured as an open relay. For former Comcast users sucked up by Road Runner, there was a one year "grace period" during which time their former "@comcast.net" accounts would continue to work with the Comcast message submission servers.
If or until TW implements authentication for sending mail through their system while connected to another network, you will have to use your Sprint account to send the mail (assuming they gave you one with service.)
That is certainly one of the weak spots of many ISPs, these days. At least 'at&t Yahoo! HSI', Comcast, and some levels of Verizon recognize that their subscribers may work on the road, and require SMTP message submission access from outside of the ISP's IP network. All run authenticating SMTP message submission servers which allow off network access.
I have Verizon and use their SMTP for sending e-mails (my roadrunner.com address still shows up as the "from" address so replies go to the proper place.) This works in most cases except if the receiving server checks the sending address against the "from" address, and in those cases I get bounces. Doesn't happen very often, but it does happen occasionally.
Sounds like a poorly configured system. Something like this:
...shouldn't be rejected.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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k2rj
Premium
join:2005-03-24
Solon, OH
 ·ViaTalk
| reply to isamu99
said by isamu99 :So...I've switched the outgoing server to smtp-server.ca.rr.com, and from *HOME* I've been able to send mail no problem. But here's the problem....I do almost all of my internet and email activity from work on my laptop, via Sprint's Mobile Broadband Service EVDO Rev.b, and use a PCMCIA Modem card to connect online. So is there a way to avoid the relaying error whilst connecting from a cellular broadband modem card away from home? Why did connecting via the old smtp.comcast server allow me to send mail from this PC card, and the smtp-server.ca.rr.com one does not? They must have been configured as an "open relay". Most systems are not these days due to spam and spoofing issues. If or until TW implements authentication for sending mail through their system while connected to another network, you will have to use your Sprint account to send the mail (assuming they gave you one with service.) I have Verizon and use their SMTP for sending e-mails (my roadrunner.com address still shows up as the "from" address so replies go to the proper place.) This works in most cases except if the receiving server checks the sending address against the "from" address, and in those cases I get bounces. Doesn't happen very often, but it does happen occasionally. |
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isamu99
join:2004-03-10
Los Angeles, CA
| reply to dadarkside
said by dadarkside :The "year" is significant. It marks the length of time Comcast was under contract to keep your old e-mail account live. That year has passed, and the Comcast account is now, no longer active. Do that myipinfo thing and let me know what your default gateway and subnet mask are. You are absolutely correct. The year has indeed passed recently and it appears, like you said, that my old Comcast account is now completely inactive.
So...I've switched the outgoing server to smtp-server.ca.rr.com, and from *HOME* I've been able to send mail no problem. But here's the problem....I do almost all of my internet and email activity from work on my laptop, via Sprint's Mobile Broadband Service EVDO Rev.b, and use a PCMCIA Modem card to connect online. So is there a way to avoid the relaying error whilst connecting from a cellular broadband modem card away from home?
Why did connecting via the old smtp.comcast server allow me to send mail from this PC card, and the smtp-server.ca.rr.com one does not? |
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JohnOQ
| reply to swintec
Thank you for this simple solution ! I also had Bright House tech support on phone for an hour and she said my problem must be Outlook. Turns out, I was connected to a neighbor's wireless network, not mine. All works fine now. Thanks again !!!!! |
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LynnK
@rr.com | reply to kolten
Thank you...thank you! You saved me from thinking I was going nuts! |
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LynnK
@rr.com
| reply to hhawkman
I have had this exact problem for the last 5-6 days...and have been round and round with RR - with absolutely no help. I am also a former Adelphia customer. I just tried to change my outgoing mailserver to smtp-server.nc.rr.com (since I am in NC rather than SC) and it worked like a charm! How can this be that they changed their outbound server addresses - and none of the support people know it? |
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dadarkside
Premium
join:2006-05-20
The Moon
1 edit | reply to antdude
said by antdude :Albeit "me"@adelphia.net" (according to webmail). That is a known issue. Who knows when that will be fixed.  Known issue? If you were a former Adelphia person, your account STILL lives on the former Adelphia mail system.
And Time Warner owns all the former Adelphia assets. Including the domain name and mail system.
It isn't even an issue.
You're still using the Adelphia mail system. Time Warner just owns it. |
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dadarkside
Premium
join:2006-05-20
The Moon
| reply to isamu99
The "year" is significant. It marks the length of time Comcast was under contract to keep your old e-mail account live. That year has passed, and the Comcast account is now, no longer active.
Do that myipinfo thing and let me know what your default gateway and subnet mask are. |
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isamu99
join:2004-03-10
Los Angeles, CA
| reply to antdude
As of right now, I am having the same issue.
I'm a former Comcast customer and I've been sending mail through Mozilla ThunderBird via smtp.comcast.net just fine for the past year. Now, tonight it all of a sudden asked me for a password and even though I gave them the correct one, the password prompt still comes up.
So I decided to change the outgoing address to smtp-server.ca.rr.com(the "CA" is because I'm in California)
Now I get the same error the original poster is getting about not being able to relay mail to yahoo.com. Can anyone tell me how to resolve this problem? |
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antdude
A Ninja Ant
Premium,VIP
join:2001-03-25 | reply to hhawkman
Albeit "me"@adelphia.net" (according to webmail). That is a known issue. Who knows when that will be fixed. |
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hhawkman
Premium
join:2001-02-08
Port Hueneme, CA
·RoadRunner Cable
| reply to dadarkside
said by dadarkside :Migrated Adelphia users should still be using smtp-server.roadrunner.com to send mail out. This is true for former Adelphia across the country. (unless you actually moved to a legacy TW area) I don't know, I tried the smtp-server.sc.rr.com outgoing, and it has yet to ask me to re-enter my PW every 10 mins. Now if I can just get WebMail to stop calling me "me"@adelphia.net..........
I think they screwed the pooch on my migration a while back. I couldn't maintain my username for some assanine reason. But strangely enough, I set up a sub account with my old username, and it works just fine, so it obviously wasn't an existing account. Albeit "me"@adelphia.net" (according to webmail). |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| reply to dadarkside
said by dadarkside :Kolten, you have pertinant IM waiting for you. ANd thank you for the myipinfo. This issue should be corrected. Hi Hob..Miss me? Where you been man?
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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dadarkside
Premium
join:2006-05-20
The Moon | reply to NormanS
Migrated Adelphia users should still be using smtp-server.roadrunner.com to send mail out.
This is true for former Adelphia across the country.
(unless you actually moved to a legacy TW area) |
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dadarkside
Premium
join:2006-05-20
The Moon | reply to kolten
Kolten, you have pertinant IM waiting for you. ANd thank you for the myipinfo.
This issue should be corrected.
Hi Hob..Miss me? |
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rcdailey
Dragoonfly
Premium
join:2005-03-29
Rialto, CA | reply to NormanS
I believe that "sc" is South Carolina, not Southern California (socal). The point is the same, however. The wrong smtp entry in the e-mail client will be a stopper. |
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| reply to Mad Mac
said by Mad Mac :Strtangely enough, I was having the same issue the past few days, but with getting my Yahoo mail to download into Thunderbird. Turned out that the Yahoo POP settings (port number) had changed. Not even close to the same issue. Downloading email isn't the same as sending email. The original problem was that Road Runner failed to communicate the correct SMTP server names for their migrated Adelphia users to use in Southern California; for sending email.
Your issue is with attempting to download email from Yahoo! Web mail servers using a web-to-POP proxy.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
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