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How to get my hands on a speedtouch? »
« Any Telus adsl techs or anybody at telus knows a name  
page: 1 · 2
AuthorAll Replies


netwerk
Premium
join:2003-02-03
BC
reply to caffeine_joe20
Re: got a question about laptop offer

They charged me $20 to downgrade to ADSL lite.


JammerMan79
Premium,VIP
join:2004-05-13
Prince George, BC
reply to caffeine_joe20
nonsense... you can upgrade without penalty

caffeine_joe20

join:2007-11-21
Fort Mcmurray, AB

reply to TheMG
Greetings, all. New member, here. Obviously a lot of knowledge that I hope to benefit from. Unfortunately I won't be able to contribute to said knowledge because I'm as thick as a brick when it comes things techy.

But to my point ... About 2 years ago, I did sign a three contract in order to get a laptop for my daughter. I recently contacted Telus about switching to from my present "High Speed Enhanced" to "High Speed Extreme" and was told it would cost me $480.00 to cancel my existing plan. This seems odd, as typically when you upgrade to a better service, there's no charge as long as you commit to another long term contract.

Has anyone else experienced this?

All the best..

Joe


Trespidian

@telus.net

reply to skilltom
I just got the free desktop a few days ago.
After 5 weeks waiting for it I called Telus and 2 days later it was shipped. Shipping took 7 days.
The 80gb hard disk is loaded with tons of Trial offers from MS, Corel, Symantec, AOL etc etc.. Takes up about 35GB.
The computer is unusable with the Basic 512 ram it comes with - unless you only want to run a basic editor and type very slowly . Waiting for it to start up etc. while setting up and deleting unwanted offers is painfully slow.

I have ordered extra ram ( not from Telus/Lenova as its too expensive from them). It will probably speed up one I get the extra ram installed.
It only shows 448mb ram but the chip is 512 so possibly 64mb is used for the onboard graphics.
There are no cards everything is on the motherboard and all the card slots are empty. There are also 2 unused SATA connections. There is no floppy drive installed, just the HD and a DVD/CD reader/CD writer.
Installed on the network with no problems and once we have the extra ram, printer and DVD writer installed I am hoping it will be a second PC for anyone else in the house to use.


Lakebottom
Future Fishermen are Friendly

join:2006-10-28
Sylvan Lake, AB
·TELUS
·Shaw

 reply to JammerMan79
I just called Telus about my billing and I was rather disapointed with the answers I was getting.
The service contract I signed for one year expired at the end of November, which I was enticed into by a free '2wiregateway'. New year and I am looking for a new deal.
The deal I was offered was another 5.00 discount for a one year contract, that's it. The problem is however the 5.00 discount would be applied to the old rate.....what the heck is this all about....the old rate doesn't exist I'm done that contract, I'm a free agent....
I was also offered 6.0 at my current rate. 6.0 is apparently now available in Sylvan Lake. Nobody called me, nobody notified me, nobody offered me an introductory offer..come on they started this perk game so where is the perk.


The Shaw website is offering 29.95 for 6 months and the first 30 days for free. It's a 5mb down/ 512 up package. No wireless router promo, so I guess I would need to buy a new router if I make the call. Financially its a better deal;however, technically it could be a poorer service for me personally because I am surrounded by Shaw users. I have been told that the queueing problem for Internet access has been resolved..by a Shaw field technician. I think I'll just discuss it with the neighbours to see if they are happy with their Shaw service and what the problems are with their connection.
--
Alberta Lakes belong to all Albertans not just the developers!

psydfx

join:2002-12-20
Canada
reply to Telly Boot
I think you have the Q4 promotions confused with Q3 promotion.

There is no free gift with Q4. It's discounted ADSL service or discounted computer (laptop or desktop) with no interest financing.


JammerMan79
Premium,VIP
join:2004-05-13
Prince George, BC

reply to Telly Boot
Just so everyone is clear.. the main Q4 promo is NOT the computer/laptop promo. It's the discounted adsl service of 19.95 for 6mo and the regular price is 35.95 (3.0 plan of course).

The alternate promo is the computer or laptop purchase deal where you get a discounted computer/laptop and the ability to pay it over the 3yr term. We have specifically been told not to say it's a free computer/laptop. The customer is clearly purchasing it, albeit for a discount.
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.


Telly Boot
Premium
join:2002-05-15
Vancouver, BC
·TELUS

reply to st7860
Well, Jammerman is right: the additional charge is $5 x 36 months for the desktop and $14 x 36 months for the Laptop, which works out to $504. Some freebie! This is for a Lenovo 3000 C200 laptop with a Celeron processor and 512 Mb of RAM. For Vista 1Mb of RAM is a minimum, and preferably 2Mb. Upgrading the processor to at least a 1.66Ghz Core 2 Duo, which most laptops come with nowdays, and upgrading the ram would be about $200 or more. So yes, it's a very basic laptop for $504, but as a "free gift" it's on a par with the old HN DLink 604 router which was described by Telus as a $140 value.
Review of a similar Lenovo 3000 C200 laptop, but with a Core2Duo processor here: »www.notebookreview.com/default.a···ovo+C200
I guess for some people it would be a fairly painless way of getting a basic laptop, but Telus is not exactly spelling it all out for customers.
--
Dawn,n,The time when men of reason go to bed. (Ambrose Bierce.)


JammerMan79
Premium,VIP
join:2004-05-13
Prince George, BC

reply to st7860
The ram upgrade was originally about 75.00 it has been lowered to 55.00 for this quarter.

If they received it either they paid for it (by entering their credit card information on the order site) or they're really lucky.
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.

st7860

join:2004-05-13
San Francisco, CA
reply to skilltom
the telus 'free' lenovo desktop officially comes with 512, but someone i know received a 512 expansion chip with the initial shipment. is this normal ? or did they unknowingly 'buy' it ?


JammerMan79
Premium,VIP
join:2004-05-13
Prince George, BC
reply to st7860
According to consumer reports Lenovo desktops are a bit lacking BUT their laptops are top notch.
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.

st7860

join:2004-05-13
San Francisco, CA
reply to skilltom
whats wrong with lenovo? they're as big as HP, Dell, etc.


Telly Boot
Premium
join:2002-05-15
Vancouver, BC
·TELUS

reply to JammerMan79
Is that right? The way the ad is written it looks like the laptop is only $9 a month extra, and considering that it is worth about $350 it really is the funniest free gift idea ever. If it's $14 x 36 months then customers are paying Telus more than it's worth.
You can get a decent laptop for about $850, I mean a real one, not these Lenovos.
--
Dawn,n,The time when men of reason go to bed. (Ambrose Bierce.)

Ikarasu

join:2004-01-09
Port Coquitlam, BC
reply to skilltom
I believe when they came out with the new price cut, all the people who wanted the price had to sign a new contract extending their term. I wasn't interested in signing a new contract though, so I'm not sure... just what I heard on the forums.


JammerMan79
Premium,VIP
join:2004-05-13
Prince George, BC

reply to netwerk
said by netwerk See Profile :

Ya this quarter there is no $400 gift card. Its a pc for $5.00 extra a month or a laptop for $9/month. Not too bad

$180 over 3 years for the PC

$324 over 3 years for the Laptop

Ya they are basic units but still if not going to use it for hard core gaming they are pretty good.

I would upgrade to more memory when you order though
the laptop is 9.00+5.00 = 14.00 more per month
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.


netwerk
Premium
join:2003-02-03
BC
·TELUS
·TekSavvy Solutions..

reply to Randsl Dude
Ya this quarter there is no $400 gift card. Its a pc for $5.00 extra a month or a laptop for $9/month. Not too bad

$180 over 3 years for the PC

$324 over 3 years for the Laptop

Ya they are basic units but still if not going to use it for hard core gaming they are pretty good.

I would upgrade to more memory when you order though

beamer69

join:2007-05-10
Burnaby, BC

reply to skilltom
When talking about time with internet stuff it reminds me of dog years.

You know that saying something like one dog year is like seven human years. So a dog who is 10 is like a 70 year old person.

I sort of feel when dealing with the internet you need to factor in something like that, maybe not the same ratio but a lot can happen in 3 years on the internet


skilltom

join:2005-11-13
Fort St James, BC
reply to skilltom
I thought you couldn't get new price if you already on contract like 1year and you want to go for 2 or 3

Ikarasu

join:2004-01-09
Port Coquitlam, BC
·ITalkBB
·TekSavvy Solutions..

reply to st7860
said by st7860 See Profile :

its a great deal if you plan to stay in BC/AB for 3 years.
Not really :P Low end laptops arent worth it. Not to mention if new prices come out...you pretty much have to sign a new contract, for even longer to get the better price. Or at least, they try to make you.

IMO, your best off buying a laptop, and not going on contract. Unless you just want a cheap laptop for Uni or something, and dont mind contract... then it's an ok deal.

st7860

join:2004-05-13
San Francisco, CA
reply to skilltom
its a great deal if you plan to stay in BC/AB for 3 years.
Forums » O Canada! » Canadian » TelusHow to get my hands on a speedtouch? »
« Any Telus adsl techs or anybody at telus knows a name  
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