legalaliens
join:2007-02-23
Fairfax, VA
1 edit | reply to yokel
Re: bad experience ordering Fios TV
Wow. That's a damn shame. I feel for you. Verizon has no excuse for that level of incompetence. They are going to lose a lot of potential customers if they continue to f'up scheduling, installations, and billing.
I must have gotten lucky. My install was in early 2006 (both internet and TV) and Verizon showed up on time and completed it all in about four or so hours. Since then, I haven't really had any major problems.
BTW, I had Cox cable in the mid 90's and at that time, they really, really sucked. So don't be too quick to sign up with them, even though they MUST have gotten better or they would be out of business by now. |
yokel
join:2006-08-29
Fairfax, VA
| Thanks for the kind words. I did have Cox in my old apartment and I thought they sucked. But, looking at the way Verizon sucked, Cox looks like a much better company. Atleast I could talk to one support personnel and get my problem resolved. All the departments were well Integrated unlike Verizon. |
