mtx
join:2006-01-30
Scarborough, ON
1 edit | Is there something wrong with the Bell Outgoing Mail Server?
I cant receive emails, but I can't seem to send any outgoing emails...I'm on pop6.sympatico.ca/smtp1.sympatico.ca, any idea what's going on? It was like this 2 days ago, but it got fixed the next morning....now it's beeen like this again for the past 10 hours...haven't changed anything lately, but I am on the "Total Internet Performance" package now... |
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Deadpool
Go Sens Go
Premium,VIP
join:2001-03-29
Canada | Any particular error message? |
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mtx
join:2006-01-30
Scarborough, ON | 0x800CCC0F : The connection to the server was interrupted. If this problem continues, contact your server administrator or ISP. |
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Deadpool
Go Sens Go
Premium,VIP
join:2001-03-29
Canada | Are you using any kind of router or something of the like?
--
Sens up 3-1 vs Leafs...GO SENS GO  |
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me13
@bell.ca | Had that problem on the weekend, so I ended up migrating to the new platform. My guess is they moved me there beforehand. |
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mtx
join:2006-01-30
Scarborough, ON | reply to Deadpool
ya di-624...never had this problem before though until 2 days ago and today |
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W4RP3D
@cgocable.ca
| reply to mtx
Hi MTX !
I'm working for Bell Sympatico Tech Support...
You probably have been upgraded to the new platform..
if you're using outlook express...
Set up your account like this :
incoming mail : pophm.sympatico.ca
outgoing mail : smtphm.sympatico.ca
Toggle on the option "My outgoing server requires authentication" , and click Settings. Toggle on : Log on using... and enter your complete email address and password and click ok.
Then change the username for your complete email address and password.
Then click server and toggle on the two squares: My server requires a secure connexion (ssl) and put the Server TimeOuts to the maximum!
You should be fixed with this. |
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mtx
join:2006-01-30
Scarborough, ON
| said by W4RP3D :
Hi MTX !
I'm working for Bell Sympatico Tech Support...
You probably have been upgraded to the new platform..
if you're using outlook express...
Set up your account like this :
incoming mail : pophm.sympatico.ca
outgoing mail : smtphm.sympatico.ca
Toggle on the option "My outgoing server requires authentication" , and click Settings. Toggle on : Log on using... and enter your complete email address and password and click ok.
Then change the username for your complete email address and password.
Then click server and toggle on the two squares: My server requires a secure connexion (ssl) and put the Server TimeOuts to the maximum!
You should be fixed with this.
thx, but I am on Outlook 2007 and the instructions you provided to me do not work.
I tried following the instructions on the Sympatico website as well but to no avail. |
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me13
@bell.ca | reply to W4RP3D
Thanks for migrating me without my knowledge.... but he instructions sound correct, but I couldn't get Thurderbird to work. |
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KevGib
join:2004-04-04
Grimsby, Ont | reply to mtx
I am having the same problem the last 2 days with outlook 2007, trying to figure it out now. |
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KevGib
join:2004-04-04
Grimsby, Ont
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BryceS
join:2007-09-17
Waterloo, ON
| reply to mtx
I don't know if this will help, but,
Whenever I have to use an "@" in Mozilla Thunderbird I get an error with an improper username. I changed the "@" to a "+" because that is how my private email works.
Bingo, no more errors logging in. |
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joshb
Don't sweat the small stuff.
Premium
join:2006-03-04
Calgary, AB
clubs:
 ·TELUS
·TekSavvy Solutions..
 ·Shaw
 ·Primus Talkbroadband
 ·GoDaddy Hosting
| reply to KevGib
Your POP3 server should be port 110 not 995....Or at least that is what we use out west....for SMTP...and I use 110 for TSI as well.....
Try changing it and see what happens...
Good luck,
Joshb
--
common sense isn't so common....is it? |
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mordin
42 inches of 1080p
Premium
join:2005-05-28
Moncton, NB
| said by joshb  :Your POP3 server should be port 110 not 995.... Anytime SSL is turned on (and it's needed for the HM platform) the default port changes to 995 and that's what it should be.
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P4 2.8 800 fsb, Asus P4P800 w/1GB PC3200 DDR RAM, 256 MB GeForce 5600, SB Audigy Gamer, DVD-Rom/CD-R Burner & LG Duel layer DVD Burner, 320 & 120 GB Internal & 2x 250 & 2x 500 GB External hard drives |
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mordin
42 inches of 1080p
Premium
join:2005-05-28
Moncton, NB | reply to KevGib
KevGib on the outgoing server can you change it from auto to SSL and see if that works. |
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joshb
Don't sweat the small stuff.
Premium
join:2006-03-04
Calgary, AB
clubs:
·TELUS
·TekSavvy Solutions..
·Shaw
·Primus Talkbroadband
·GoDaddy Hosting
| reply to mordin
Oh sorry, 
Was not aware that Bell was using SSL for email... In that case the port setting is correct.... My bad...
--
common sense isn't so common....is it? |
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eots
join:2003-02-04 | It's my understanding that migrated accounts to the MSN platform don't use the b1xxxxxx ID and password for email, so if you've been migrated you would need the new password for your email account. |
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NoName186
@bell.ca
| reply to mtx
By Jan 1st 2008 everyone will be migrated to the new server, they are suppose to send out emails informing people of the new settings, but not everyone gets the email.
new server settings;
incoming server: pophm.sympatico.ca
outgoing: smtphm.sympatico.ca
username = email
passwd = separate from b1 passwd
use ssl for imcoming/outgoing
you can save yourself alot of hassle and upgrade yourself instead of waiting for bell
»upgradecentre.sympatico.ca/ |
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sceotend
join:2004-08-07
Etobicoke, ON
| I got the email - after I managed to get logged into hotmail through the web interface. The only indication that something was going on I had was when my POP3 access stopped working to pop6.sympatico.ca. As I logged into webmail, the migration process kicked in and I went through the password change and profile setup.
When I got to the email, the link for the new settings resulted in a "Page Not Found" error message (it worked a couple days later). I had to search the site to find what I was looking for to get access to my email again.
I had received an earlier email that I was being upgraded, but it indicated 'no changes to my internet' would be required, and didn't mention any changes being required for email settings.
This forced migration has been badly handled, in my opinion. |
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mr weather
Premium
join:2002-02-27
Mississauga, ON
| reply to mtx
So I guess Sympatico is getting out of the e-mail business once and for all, eh?
Don't tell DKS though. He's liable to go postal. 
--
"It's all coming down!!" - Mike Holmes |
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