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Forums » Equipment Support » Hardware By Brand » D-Link » [Help Me] Admit it: DIR-655 has reboot or losing connection pro
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huntrm

@comcast.net

[Help Me] Admit it: DIR-655 has reboot or losing connection pro

Okay guys, been on this forum, and am seeing consistency where people are losing either the connection or the DIR-655 is rebooting. Either way, there's a problem, and time for us to share ways of how to address it.

In my case, I'm running V1.10 firmware. I have Comcast for ISP, and I'm not running any torrents, etc. Furthermore, my DIR-655 is vertical in an open-environment where it can't be over-heating.

I'm seeing random "losing connections" both on my wireless laptop and my wired office PC (both sit next to each other). The loss in connection is occuring simultaneously, matter of fact seen it happen twice today. Connection gets automatically restored after 30 sec - 1.5 minutes.

My settings have hardly changed from the default settings other than, I do have WPA-PSK turned on and do have a printer and a server that require static IPs.

The DIR-655 used to work well for me, but after 30-days of ownership, this thing is getting flaky in the "losing connection" that I'm seeing at least once/day if not twice/day.

Agree or disagree? What are the suggestions?

Thanks.
fgl30

join:2007-04-18

Re: [Help Me] Admit it: DIR-655 has reboot or losing connection

Maybe logs can help???

huntrm

@comcast.net

As requested. Not seeing anything that would trigger why this is happening - thoughts?

[INFO] Fri Nov 30 16:37:56 2007 Allowed configuration authentication by IP address 192.168.1.10

[INFO] Fri Nov 30 15:29:54 2007 Administrator logout

[INFO] Fri Nov 30 15:14:54 2007 Stored configuration to non-volatile memory

[INFO] Fri Nov 30 15:14:30 2007 Above message repeated 2 times

[INFO] Fri Nov 30 15:13:10 2007 Allowed configuration authentication by IP address 192.168.1.10

[INFO] Fri Nov 30 15:02:20 2007 Above message repeated 1 times

[INFO] Fri Nov 30 14:59:08 2007 Blocked incoming TCP packet from 68.142.212.104:80 to 192.168.102.100:2505 as FIN:ACK received but there is no active connection

[INFO] Fri Nov 30 14:58:46 2007 Blocked incoming ICMP error message (ICMP type 3) from 84.54.175.102 to 192.168.102.100 as there is no UDP session active between 192.168.102.100:35792 and 89.25.120.200:22165

[INFO] Fri Nov 30 14:58:41 2007 Above message repeated 2 times

[WARN] Fri Nov 30 14:58:37 2007 A network computer (mhunt1) was assigned the IP address of 192.168.1.10.

[INFO] Fri Nov 30 14:58:33 2007 Wireless system with MAC address 0018DE930313 associated

[INFO] Fri Nov 30 14:58:27 2007 Wireless system with MAC address 0018DE930313 disconnected for reason: Received Deauthentication.

[WARN] Fri Nov 30 14:57:00 2007 A network computer (OFFICE) was assigned the IP address of 192.168.1.9.

[INFO] Fri Nov 30 14:55:47 2007 Wireless system with MAC address 0018DE930313 associated

[INFO] Fri Nov 30 13:11:13 2007 Blocked incoming TCP packet from 68.142.233.183:443 to 192.168.102.100:4016 as RST:ACK received but there is no active connection

[INFO] Fri Nov 30 13:09:58 2007 Blocked incoming TCP packet from 68.142.233.183:443 to 192.168.102.100:4016 as ACK received but there is no active connection

erniecon
Premium
join:2000-10-16
Miami, FL

Well I've had my DIR 655 for about 6 or 7 months on bellsouth (PPOE) and had never needed to reset my router or have any issues with this unit...Now I changed to Comcast about a month ago and about 2 weeks ago it started to act up,I needed to reset the router at least once a day due to lost connection. I upgraded to v1.10 about 2 days ago and so far its been good.
vltnet

join:2007-02-09
New York, NY
When I upgraded mine 655 from 1.05 to 1.10, I started to experience drops in connection while downloading(both wired and wireless). I then upgrade to 1.11EU and everything seems to be good since. Haven't reboot or lose connection.

gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
My DIR-655 has been working 100% every since I started using it. I love it!

coolguy2

@patmedia.net
I have changed my WIRELESSS setup to WEP-Personal... my internet connection has been stable since then on firmware 1.10.
onebyside

join:2002-12-20
Calgary, AB
1.11EU here

no probs
KenAF

join:2006-01-23
Arlington, VA

2 edits

Re: [Help Me] Admit it: DIR-655 has reboot or losing connection

Probably 95% of disconnection problems are related to the network adapter or software configuration issue, not the router. Make sure you have the latest driver for your adapter.

JoeG4

join:2001-12-16
945941
·AT&T DSL Service
·Comcast
·Clearwire Wireless
·Vonage

I've been wondering if Comcast's funky fake-packet system has been causing other issues that might be getting through our routers.

I'm still running the 1.03 firmware as everything else just plain doesn't work with 802.11B machines for me, and while it's not a big deal i'd LIKE to have that functionality in case I need it.

Ever since I installed OS X 10.5 on some of my machines I've been having network issues all over the place, but I doubt that's the router's fault.
sammydad1

join:2002-06-28
Lake Worth, FL
·Vonage

Hi,

Just my 2 cents... am also a comcast user...south Florida... I would try running with no encryption, if you are, and see if it stabilizes.... I only run NG adapters for wireless, but for the N (Dlink PCI Xtreme N, I got the Atheros drivers as mentioned in a thread here back a couple months now I guess).

Have you tried bypassing the router, in that if your wired PC doesn't drop, then it may help point to the router or if it still drops a wired PC, then it may well be related to your cable modem. There are certainly many posts in the Comcast HSI forum about flaky cable modems causing weird problems...

I am a Beta tester using the Beta v1.11 firmware which is supposedly built off the v1.05 core but is labelled 1.11 but since DLink has released their own 1.11 (EU at least) it is bound to get confusing.

Let us know if you find a solution...

WonkaWoo

@mindspring.com

Well, I have tried many different brands (5) of the wireless g standard routers. So far (4 months and counting) this 655 has been better than all (has not been long enough to compare to the USR). This one is much faster handling torrents,etc. The USR lasted 9 months before it started dropping the wireless. I hope this one lasts longer.

IMO best damn router for home use ever.

huntrm

@comcast.net

Agree that it's a great router. I swapped my Linksys WRT-54G, and was thrilled at the performance, settings, features, etc. Get me past these intermittent outages (1-2 times/day), and I'm 100% satisfied.

Okay, will change from WPA-PSK to WEP and see if that helps (not sure why it would considering that the outage is also occuring on the wired OFFICE computer)... May also just live with the 1.10 firmware until a 1.11 american version comes out.

Will keep everyone posted on my progress/results.
barcis

join:2007-11-14
Gloucester, ON
·Rogers Hi-Speed

Have had the Router for 6 months and I am convinced the problems are not hardware or other NICs software etc. but firmware. Up to and including 1.04 everything 100% (and I've read this in multiple forums in multiple sites). From 1.05 on someone at D-Link missed the boat and its crap. Now loaded 1.11EU and runs like a charm.
Just my opinion.

BHaasie
Premium
join:2002-06-16
Middletown, PA
Same issue here (random rebooting) using v 1.10 with Comcast, wired and wireless just drop and the router reboots on its own.

Funny thing, when reading your post, router rebooted

grantyn

@frontiernet.net
Uploaded v1.10 to my router and it started rebooting about every 2 minutes. Back to v1.05 and it's pretty stable.

ISP is FrontierNet with a SpeedStream 5200 DSL modem.
onebyside

join:2002-12-20
Calgary, AB

I'm sorta wondering why so many are still dealing with this problem...many of us have reported great results using the latest eu version fw for the 655.

If the reason holding you back is due to some potential warranty prob from flashing an eu fw is worth the headache...carry on I guess.

no problem found

@hns.com

Re: [Help Me] Admit it: DIR-655 has reboot or losing connection

A3 and F/W revision 1.10 when I bought mine 18 days ago. The router has been up and running for the past 16 days no problem disconnecting or reboot. It has been good for me so far.

I have 3 wired PCs, 1 wireless laptop for playing, 1 wireless laptop to VPN to work for my wife, DNS-323 NAS, 1 network printer and 1 ATT VOIP box connected.

All of the wired connections are connected 10 dlink 8 ports Gigabits switch. My Internet connection is FiOS 15/2.

My wireless is using WPA2-AES encryption. All of the devices were never turned off except 1 laptop for the VPN because my wife took it with her to work whenever she is not working from home.

Tsume

join:2004-02-23
Johnson City, TN
·Embarq
·ViaTalk
·Comcast

Re: [Help Me] Admit it: DIR-655 has reboot or losing connection

I just upgraded mine to 1.10 from 1.05 a week ago and everything seems fine. In fact, my gigabit LAN transfers seem to initialize and transfer a bit speedier now too, but that might have just been since I never rebooted the router previously.

I feel bad saying this, because as a previous owner of three DI-624 revC routers I understand the frustration of random reboots and knowing that it is a design flaw of the hardware so no matter how many RMAs you get you will always have the problem.
--
"Did you know that when one little panda pulls on another little panda's underwear, that's sexual harassment? That makes me a sa-a-a-a-ad panda." --Sexual Harassment Panda

huntrm

@comcast.net

Okay, as I was the one who started this thread. I owe you my progress/effort on this. Switched to WEP and had the router generate my key.

So far, not seeing loss of the wired and wireless PCs - which was occuring intermittently 1-2 times/day. Still going to monitor the process.

Did have a loss in internet access, but was able to hit the router instantly - blame Comcast likely on that one, d-link reported an IP address (had to renew it) - things stabilized after about 30-sec.

Again, simply went to WEP as suggested, still running V1.10. Will let you know how it goes.
mhochman1

join:2001-01-06
Bar Harbor, ME

Re: [Help Me] Admit it: DIR-655 has reboot or losing connection

I was havig this exact same problem, I got Dlink to RMA me the router, just got my new one today, and the exact same thing is happening. same reboots, i'll try going to wep and seeing if that helps, but thats not really a solution, as part of the reason i bought this router was for Wireless N, which you can't use with WEP.
sammydad1

join:2002-06-28
Lake Worth, FL
·Vonage

Hi,

Seems to me that being forced to use WEP is not a good answer to your problem. WEP is limited to .11B and .11G so if you intend to run .11N hardware, you can't run WEP (as it was explained to me by others in this forum).

Just curious...how do your PC's control their wireless adapters ?? Native utility or Windows WZC service ?

Bad router bad

@baesystems.com

I just bought the 655 at c*stco yesterday and spent a fun four hours with it last night. It came with the 1.10 firmware.

1) The install wizard decided the router wasn't on it's supported list, so I had to install manually.

2) When using the wireless connection with WEP or WPA, the router resets about 30 seconds after it's done testing the network performance. I was not able to get around this behavior, making it useless as a wireless router.

When connected only via cable, it seems to be more stable.

I ran a ping -t 192.168.0.1 from the command shell and verified that it would lose the hardware connection any time I turned on a wireless card and connected to the router. I usually had about 10 seconds of connection though.

So far, it has been a very frustrating experience. Without the positive reviews, I wouldn't even consider trying again. But I'll swap it out (and maybe try the EU 1.11 firmware) and see if that helps.

Tsume

join:2004-02-23
Johnson City, TN
·Embarq
·ViaTalk
·Comcast


1 edit
Ya know, I've always had a problem with this one computer out in my living room and it never occurred to me that it could be the router as I got the computer setup after the router.

[INFO] Sun Dec 09 10:27:37 2007 Wireless system with MAC address 0014A5DA0257 disconnected for reason: Received Deauthentication.

I get that all over my log, this computer disconnects at least once every 15 minutes and will disconnect within 2 minutes if a large LAN transfer is started.

The computer is using an Airlink101 MIMO XR PCI LAN card. Does not matter if I use Airlink's drivers or the Ralink RT61 drivers- same crap either way.

I think I'm going to have to invest in a better lan card Any ideas on how to force them to play nice? I'm running WPA2-AES.

Also, the computer is literally under 3 yards away from the router separated by 1 wall. Signal strength is 100%. There is -no- good reason for it to disconnect like that.

Vinnie Vegas

@infonet.com

Always glad to see others sharing my frustration. I share the exact same issues with random disconnects and reconnects 30 seconds to a minute later. I have the DIR-655 in my upstairs office hardwired to my main PC, down in the living room I have their new DAP-1555 media bridge with my PS3 and Directv HR20 hooked up to that, both using wired hookups to the bridge to utilize the bridge's draft n capability. Then I have my laptop on g that I also use in the living room. I have these random disconnects with all three pieces of hardware, and I've tried using the PS3 wirelessly without the bridge and still the same issue. Definnitely seems like DLink has an issue on their hand. I only bought the router from BB 4 weeks ago and I'm hoping DLink releases the new 855 before 1/15 so I can swap the 655 under BB's holiday return policy. After reading all the great reviews about this router, I'm really quite unhappy. Thanks again for all the comments. I'll keep monitoring for solutions. By the way, I'm using WPA 2 Only with AES. Will not go to WEP since I want the N compatibility with the bridge to stream my HDV movies from my upstairs PC to my PS3 using Tversity.

Tsume

join:2004-02-23
Johnson City, TN

Re: I thought I was the only one...

I just want to note I removed the element of my 2.4GHz phone and it did not solve the problem.

Tsume

join:2004-02-23
Johnson City, TN
·Embarq
·ViaTalk
·Comcast

Re: I thought I was the only one...

Okay, I moved the PCI card to another PC.

It works great now in that PC. Don't ask me ... don't know.

The other PC has a USB stick now. Airlink AWLL3026 w/ ZD1211B chipset. Ran like crap and dropped like crap until I took the included USB extension and taped it to the desk so the adapter was upright in the air. Runs great now (60% signal STR -> 95%).

This router is a beast. Don't stack stuff on it... it gets really hot and that may cause problems too.
Forums » Equipment Support » Hardware By Brand » D-Link[Help Me] DLINK DFL-700 Firewall had a heat stroke! »
« DGL-4500 vs DIR-655 - QoS differences?  
page: 1 · 2


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