Search:  

 
 
   All ForumsHot TopicsGallery






how-to block ads


 
Forums » VOIP etc » Voice Over IP - VOIP » ViaTalk » Fax to Email Service - Opinions Wanted
Share Topic:
RSS topic:
toggle:
flat / full
normal / watch
Posting:
Post a:
Post a:
New CP, Regional Champs and a Birthday Celebration! »
« new VT CP - Interesting behaviour  
dipswich
Premium
join:2003-06-27
Raleigh, NC
·AT&T U-Verse
·VoicePulse for Bus..
·ViaTalk
·RoadRunner Cable


1 edit

Re: Fax to Email Service - Opinions Wanted

I'll throw out $3.95/mo for the virtual number (to match regular virtual number pricing) + options for either <= $0.05/min (per-use) or $4-$8/mo (flat-rate) to cover the value-add from using the service.

Receiving a fax and delivering to an email address configured in the control panel is the "absolute." Along with the same privacies expected with voicemail (i.e. staff can't open FAXes).

Other niceties--
Hold on Viatalk server for up to 14 to 30 days in case of "email gone bad."

Option to only send a link or voicemail. User visits control panel to choose real-time delivery method (email it, download it, FAX to another number).

The reciprocal email-to-fax service, or at a minimum, a method to upload a document via the control panel, billed at per-minute rate similar to incoming.

edit: lost a "less than" (<) symbol in original

VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY

Re: Fax to Email Service - Opinions Wanted

The setup we have does not require a virtual number - you will have an option in your control panel to enable the feature. Once its enabled, all faxes coming into your main VT line are detected and redirected to our fax to email system.

-Brendan
dipswich
Premium
join:2003-06-27
Raleigh, NC
·AT&T U-Verse
·VoicePulse for Bus..
·ViaTalk
·RoadRunner Cable

Re: Fax to Email Service - Opinions Wanted

said by VTBrendan See Profile :

...all faxes coming into your main VT line are detected and redirected to our fax to email system.
That's elegant. I would still want the option to add it as a virtual number only (or selected numbers only) so that I don't have to publish a main number as a FAX line. I'm not willing to risk the possible annoyances with publishing a main number as a FAX number.

VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY

Re: Fax to Email Service - Opinions Wanted

Hi,

This will work with our Virtual Numbers as well, so if you didn't want to publish your main number as a fax number, you can simply add a V-Number and publish that instead. The difference in could would be that of adding a V-Number. We're doing it this way to keep overhead as low as possible, as we want this to be a cheap enough solution that its viable for home users w/light usage, as well as the more obvious target of business customers.

-Brendan

VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY

Re: Fax to Email Service - Opinions Wanted

Currently, we're leaning towards a small monthly charge (few bucks) that includes X number of faxes, and then allow upgrades from there.

-Brendan
dipswich
Premium
join:2003-06-27
Raleigh, NC
·AT&T U-Verse
·VoicePulse for Bus..
·ViaTalk
·RoadRunner Cable

Re: Fax to Email Service - Opinions Wanted

For a breakage-based monthly fee, $1.95 would be my limit.

For the truly occasional recipient, a few months of a fee makes it a rather expensive convenience option. As a compromise, maybe a minimum fee in months when a fax is received is an option? That, in conjunction with an "approved senders" list could keep it affordable.

I assume blacklisting, for when I'm not shopping for Disney vacations, works with incoming FAX, too.

CyberSultan
Premium
join:2006-07-20

Re: Fax to Email Service - Opinions Wanted

said by dipswich See Profile :

I assume blacklisting, for when I'm not shopping for Disney vacations, works with incoming FAX, too.
I would assume that incoming fax calls would also be affected appropriately by the custom call routing feature of the VT service. I would want to avoid paying for faxes from spammers.

VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY

Re: Fax to Email Service - Opinions Wanted

We're looking at it this way...

For the occasional faxer, a 2nd number is not necessarily something they would need or want if it would in fact increase the cost of the plan.

For a business, if a 2nd number is necessary, the $4 for the number most likely wouldn't be a show-stopping fee.

-Brendan
Boolah

join:2003-11-08

It would seem to make more sense to get a CallCentric DID for $1.95/month + $2.37 E911 fee and $0.015/min. The Fax Reception feature is free with all of their accounts. If you presume that you can receive one page in one minute, you could receive 45 pages per month, have your own DID and pay the E911 fee for $5.00/month.

dcurrey
Premium
join:2004-06-29
·ViaTalk

said by VTBrendan See Profile :

The setup we have does not require a virtual number - you will have an option in your control panel to enable the feature. Once its enabled, all faxes coming into your main VT line are detected and redirected to our fax to email system.

-Brendan
Thats pretty cool. Was wondering how you would be able to do it without adding a number thus requiring at least a minimum monthly charge.

Guess my per fax price would work. Think it would be easier to sell them in blocks in advance instead of billing 1 at a time.
Forums » VOIP etc » Voice Over IP - VOIP » ViaTalkNew CP, Regional Champs and a Birthday Celebration! »
« new VT CP - Interesting behaviour  


Friday, 04-Dec 12:33:44 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.
page compression OFF
Most commented news this week
· [163] Comcast Releasing Promised Usage Meter
· [144] Avast Antivirus Has Gone Mad
· [114] Comcast Makes NBC Universal Acquisition Official
· [104] Graduate Student Unveils Sprint's GPS Sharing With Feds
· [96] Google Invades ISP, OpenDNS Turf With Google Public DNS
· [81] Latest Consumer Reports Survey Not Kind To AT&T
· [72] Sprint Defuses GPS Privacy Media Bomb
· [71] FCC Ponders Moving From PSTN To IP Voice
· [70] Baltimore To Ban Lazy Cable Installs
· [64] Broadband Killed The Game Console
Most people now reading
· False positive in Avast! or is it real? [Security]
· [WotLK] Doing away w/ conquest? [World of Warcraft]
· IMG 1.7 (IMG Updates and Discussion) [Verizon FIOS TV]
· Google takes aim at browser redirection [Security]
· 3.x Feral Druid - Bear Tanking Guide [World of Warcraft]
· Equal speeds ruling [Canadian Broadband]
· Microsoft actively urges IE 6 users to upgrade [Security]
· Linux is terrorist - according to MS... [All Things Unix]
· Windows 7 boot manager editing questions [Microsoft Help]
· Maximizing Rogue DPS for ToC/ToGC (3.x) [World of Warcraft]