VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY
| reply to CyberSultan
Re: Fax to Email Service - Opinions Wanted
We're looking at it this way...
For the occasional faxer, a 2nd number is not necessarily something they would need or want if it would in fact increase the cost of the plan.
For a business, if a 2nd number is necessary, the $4 for the number most likely wouldn't be a show-stopping fee.
-Brendan |
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CyberSultan
Premium
join:2006-07-20
| reply to dipswich
said by dipswich  :I assume blacklisting, for when I'm not shopping for Disney vacations, works with incoming FAX, too. I would assume that incoming fax calls would also be affected appropriately by the custom call routing feature of the VT service. I would want to avoid paying for faxes from spammers. |
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Boolah
join:2003-11-08
| reply to VTBrendan
It would seem to make more sense to get a CallCentric DID for $1.95/month + $2.37 E911 fee and $0.015/min. The Fax Reception feature is free with all of their accounts. If you presume that you can receive one page in one minute, you could receive 45 pages per month, have your own DID and pay the E911 fee for $5.00/month. |
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dipswich
Premium
join:2003-06-27
Raleigh, NC
 ·AT&T U-Verse
 ·VoicePulse for Bus..
·ViaTalk
 ·RoadRunner Cable
| reply to VTBrendan
For a breakage-based monthly fee, $1.95 would be my limit.
For the truly occasional recipient, a few months of a fee makes it a rather expensive convenience option. As a compromise, maybe a minimum fee in months when a fax is received is an option? That, in conjunction with an "approved senders" list could keep it affordable.
I assume blacklisting, for when I'm not shopping for Disney vacations, works with incoming FAX, too. |
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VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY | reply to VTBrendan
Currently, we're leaning towards a small monthly charge (few bucks) that includes X number of faxes, and then allow upgrades from there.
-Brendan |
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VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY
| reply to dipswich
Hi,
This will work with our Virtual Numbers as well, so if you didn't want to publish your main number as a fax number, you can simply add a V-Number and publish that instead. The difference in could would be that of adding a V-Number. We're doing it this way to keep overhead as low as possible, as we want this to be a cheap enough solution that its viable for home users w/light usage, as well as the more obvious target of business customers.
-Brendan |
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dcurrey
Premium
join:2004-06-29
·ViaTalk
| reply to VTBrendan
said by VTBrendan :The setup we have does not require a virtual number - you will have an option in your control panel to enable the feature. Once its enabled, all faxes coming into your main VT line are detected and redirected to our fax to email system. -Brendan Thats pretty cool. Was wondering how you would be able to do it without adding a number thus requiring at least a minimum monthly charge.
Guess my per fax price would work. Think it would be easier to sell them in blocks in advance instead of billing 1 at a time. |
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dipswich
Premium
join:2003-06-27
Raleigh, NC
·AT&T U-Verse
·VoicePulse for Bus..
·ViaTalk
·RoadRunner Cable
| reply to VTBrendan
said by VTBrendan :...all faxes coming into your main VT line are detected and redirected to our fax to email system. That's elegant. I would still want the option to add it as a virtual number only (or selected numbers only) so that I don't have to publish a main number as a FAX line. I'm not willing to risk the possible annoyances with publishing a main number as a FAX number. |
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VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY
| reply to dipswich
The setup we have does not require a virtual number - you will have an option in your control panel to enable the feature. Once its enabled, all faxes coming into your main VT line are detected and redirected to our fax to email system.
-Brendan |
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dipswich
Premium
join:2003-06-27
Raleigh, NC
·AT&T U-Verse
·VoicePulse for Bus..
·ViaTalk
·RoadRunner Cable
1 edit | reply to VTBrendan
I'll throw out $3.95/mo for the virtual number (to match regular virtual number pricing) + options for either <= $0.05/min (per-use) or $4-$8/mo (flat-rate) to cover the value-add from using the service.
Receiving a fax and delivering to an email address configured in the control panel is the "absolute." Along with the same privacies expected with voicemail (i.e. staff can't open FAXes).
Other niceties--
Hold on Viatalk server for up to 14 to 30 days in case of "email gone bad."
Option to only send a link or voicemail. User visits control panel to choose real-time delivery method (email it, download it, FAX to another number).
The reciprocal email-to-fax service, or at a minimum, a method to upload a document via the control panel, billed at per-minute rate similar to incoming.
edit: lost a "less than" (<) symbol in original |
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