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Forums » VOIP etc » Voice Over IP - VOIP » ViaTalk » Fax to Email Service - Opinions Wanted
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New CP, Regional Champs and a Birthday Celebration! »
« new VT CP - Interesting behaviour  

VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY

Re: Fax to Email Service - Opinions Wanted

The setup we have does not require a virtual number - you will have an option in your control panel to enable the feature. Once its enabled, all faxes coming into your main VT line are detected and redirected to our fax to email system.

-Brendan
dipswich
Premium
join:2003-06-27
Raleigh, NC
·AT&T U-Verse
·VoicePulse for Bus..
·ViaTalk
·RoadRunner Cable

Re: Fax to Email Service - Opinions Wanted

said by VTBrendan See Profile :

...all faxes coming into your main VT line are detected and redirected to our fax to email system.
That's elegant. I would still want the option to add it as a virtual number only (or selected numbers only) so that I don't have to publish a main number as a FAX line. I'm not willing to risk the possible annoyances with publishing a main number as a FAX number.

VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY

Re: Fax to Email Service - Opinions Wanted

Hi,

This will work with our Virtual Numbers as well, so if you didn't want to publish your main number as a fax number, you can simply add a V-Number and publish that instead. The difference in could would be that of adding a V-Number. We're doing it this way to keep overhead as low as possible, as we want this to be a cheap enough solution that its viable for home users w/light usage, as well as the more obvious target of business customers.

-Brendan

VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY

Re: Fax to Email Service - Opinions Wanted

Currently, we're leaning towards a small monthly charge (few bucks) that includes X number of faxes, and then allow upgrades from there.

-Brendan
dipswich
Premium
join:2003-06-27
Raleigh, NC
·AT&T U-Verse
·VoicePulse for Bus..
·ViaTalk
·RoadRunner Cable

Re: Fax to Email Service - Opinions Wanted

For a breakage-based monthly fee, $1.95 would be my limit.

For the truly occasional recipient, a few months of a fee makes it a rather expensive convenience option. As a compromise, maybe a minimum fee in months when a fax is received is an option? That, in conjunction with an "approved senders" list could keep it affordable.

I assume blacklisting, for when I'm not shopping for Disney vacations, works with incoming FAX, too.

CyberSultan
Premium
join:2006-07-20

Re: Fax to Email Service - Opinions Wanted

said by dipswich See Profile :

I assume blacklisting, for when I'm not shopping for Disney vacations, works with incoming FAX, too.
I would assume that incoming fax calls would also be affected appropriately by the custom call routing feature of the VT service. I would want to avoid paying for faxes from spammers.

VTBrendan
Viatalk
Premium,VIP
join:2005-06-27
Clifton Park, NY

Re: Fax to Email Service - Opinions Wanted

We're looking at it this way...

For the occasional faxer, a 2nd number is not necessarily something they would need or want if it would in fact increase the cost of the plan.

For a business, if a 2nd number is necessary, the $4 for the number most likely wouldn't be a show-stopping fee.

-Brendan
Boolah

join:2003-11-08

It would seem to make more sense to get a CallCentric DID for $1.95/month + $2.37 E911 fee and $0.015/min. The Fax Reception feature is free with all of their accounts. If you presume that you can receive one page in one minute, you could receive 45 pages per month, have your own DID and pay the E911 fee for $5.00/month.

dcurrey
Premium
join:2004-06-29
·ViaTalk

said by VTBrendan See Profile :

The setup we have does not require a virtual number - you will have an option in your control panel to enable the feature. Once its enabled, all faxes coming into your main VT line are detected and redirected to our fax to email system.

-Brendan
Thats pretty cool. Was wondering how you would be able to do it without adding a number thus requiring at least a minimum monthly charge.

Guess my per fax price would work. Think it would be easier to sell them in blocks in advance instead of billing 1 at a time.
Forums » VOIP etc » Voice Over IP - VOIP » ViaTalkNew CP, Regional Champs and a Birthday Celebration! »
« new VT CP - Interesting behaviour  


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