  element219
join:2006-01-24 North York, ON
| [ Express] Dropping every so oftern
Yah, been like this for the past week or so. Internet is dropping like evry so often, 2-3times, today was like 4or 5ish, mostly between 8-12 at night. I used it in the morning, and seems to be no problem. Is it rogers or just my router? Its not the comp for sure because both my comp and my dad's was dropped at the same time. I also recall that my internet/cable was down for the whole night 2 weeks ago or so, maybe that helps answering the problem. Thx, hope hearing from u guys soon  |
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 tj_blues
join:2007-08-17 Mississauga, ON
| please post your modems stats, and if you could tell us the light sequence of your modem when you cannot connect?
to get stats type in your browser: 192.168.100.1 and give a values of: Transmit power, Receive power, Signal to Noise Ratio.
cheers tj -- In a World without fences and walls, who needs Gates and Windows? |
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  element219
join:2006-01-24 North York, ON | Downstream Value Frequency 615000000 Hz Locked Signal to Noise Ratio 37 dB Power Level 1 dBmV
Upstream Value Channel ID 3 Frequency 31296000 Hz Ranged Power Level 34 dBmV |
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  sbrook Premium,Mod join:2001-12-14 H0H 0H0 | OK your signal levels couldn't be any better.
Next time it drops, check what modem light activity there is. |
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 tj_blues
join:2007-08-17 Mississauga, ON
| reply to element219 As SB said you stats from modems side look good. I just wander what is UPSTREAM SNR - unfortunately to get this you need to call tech support. Other thing might be short IP lease time. So check "ipconfig /all" for that. if it is a week time that we good if it's like an hour it might be an issue with network side -- and again you need to call Rogers to fix it. for trouble shooting connect one PC only straight to the modem.
tj -- In a World without fences and walls, who needs Gates and Windows? |
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  element219
join:2006-01-24 North York, ON
| 2007-12-16 07:35:58 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response 1970-01-01 00:21:54 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response. 1970-01-01 00:21:42 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:21:22 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:20:48 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:20:48 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:20:28 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:20:14 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:20:14 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:19:57 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:19:57 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:19:31 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:19:31 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:19:10 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:19:10 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:18:51 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:18:46 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:18:45 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:18:45 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:18:45 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:18:43 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:18:43 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:18:39 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:18:39 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:18:39 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:18:38 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:18:33 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:18:33 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:18:13 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:18:13 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:17:56 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:17:56 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:17:33 3-Critical R003.0 Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:17:33 3-Critical R002.0 No Ranging Response received - T3 time-out 1970-01-01 00:17:06 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:16:55 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:16:54 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:16:53 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:16:52 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:16:52 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:16:50 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:16:47 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:16:47 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:16:44 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:16:44 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:16:29 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:16:29 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:16:16 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:16:15 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:16:15 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:15:52 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:15:51 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:15:50 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:15:36 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:15:36 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:15:22 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:15:21 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:15:21 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:14:58 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:14:58 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:14:57 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:14:43 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:14:42 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:14:28 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:14:27 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:14:26 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:14:04 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:13:50 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:13:49 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:13:35 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:13:34 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:13:34 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:13:32 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:13:32 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:13:10 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:12:56 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:12:56 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:12:41 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:12:41 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:12:39 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:12:16 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:12:03 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:12:03 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:11:48 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:11:48 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:11:45 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:11:21 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:11:10 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:11:10 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:10:55 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:10:55 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:10:51 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:10:27 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:10:17 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:10:16 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:10:02 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:10:01 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:09:57 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:09:33 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:09:24 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing Event Log has reached maximum size. Older log entries are lost.
i dont know if this helped, but htis is the log. my friend told me my router is messing up and to get a lynksys. |
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  sbrook Premium,Mod join:2001-12-14 H0H 0H0 | You are losing signal. When working, your modem gets a good signal, but it lost it there and it looks like you did a power down and back up of your modem when you took that. (1970 dates).
Call Rogers there's an intermittent signal problem. |
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