Jack_in_VA
Premium
join:2007-11-26
Mathews, VA
| reply to blazintails
Re: New Franklin CDU-680 Modem Review
said by blazintails  :Thank you both for the replies. Franklin just sent me the link I posted above and the ##DATA ##RTN and ##DEBUG lol that was it. And here the way the SR Engineer spoke he was gonna send me some good info. One thing I have found is I'am getting a better dBm than I did with the Sierra. That's interesting. Millenicom customer service three times now have told me "Never change the HA" as it will cause problems. I'm confused on the issue. |
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Jim_in_VA
join:2004-07-11
Cobbs Creek, VA | I've changed mine many many times to cities all over the country. Nary an issue. |
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Jack_in_VA
Premium
join:2007-11-26
Mathews, VA
| said by Jim_in_VA :I've changed mine many many times to cities all over the country. Nary an issue. That's strange since 3 different Millenicom reps have told me the same thing on the phone. Actually though does changing it really make a difference if you are static and not traveling around?
Sptint speed tests:
Atlanta:
Chicago:
Ft. Worth:
I think if I relocate the Franklin to a better spot then the upload would be a little better. Since you change your HA settings are your speeds a lot better than mine? If they are I will persue getting the info from Millenicom or Franklin. |
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Jim_in_VA
join:2004-07-11
Cobbs Creek, VA
 ·Verizon Wireless B..
·Sprint Mobile Broa..
·Millenicom
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jgombos
join:2003-05-19
Fort Wayne, IN
| reply to Jack_in_VA
said by Jack_in_VA :Millenicom customer service three times now have told me "Never change the HA" as it will cause problems. I'm confused on the issue. I wish they had told me that before I changed it! Changing the values back to 0.0.0.0 doesn't work either! |
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richowens
Premium
join:2002-08-18
Oregon City, OR
·Sprint Mobile Broa..
| said by jgombos :said by Jack_in_VA :Millenicom customer service three times now have told me "Never change the HA" as it will cause problems. I'm confused on the issue. I wish they had told me that before I changed it! Changing the values back to 0.0.0.0 doesn't work either! I have changed my HA many times when I travel throughout the country. It has not been a problem for me. What is your specific issue? |
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jgombos
join:2003-05-19
Fort Wayne, IN
| said by richowens :I have changed my HA many times when I travel throughout the country. It has not been a problem for me. What is your specific issue? When it tries to connect, I see "Connecting..." and then it just times out, and reverts back to "Disconnected". This happened just after changing the "Home Address" from 0.0.0.0 to an area4 value, and rebooting. Of course there's clearly a signal, since there's a green light and it was working right up until the change. Also, if I go into ##DEBUG, I can see two EVDO towers, and four 1xRTT towers. When I restore the HA back to 0.0.0.0, it still fails.
So I'm offline now. Millenicom tech support wasn't able to help (yet.. I'm waiting for a return call). |
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Jim_in_VA
join:2004-07-11
Cobbs Creek, VA
·Verizon Wireless B..
·Sprint Mobile Broa..
·Millenicom
| I know that when I've done HA changes after it goes from "connected" back to "disconnected" you have to wait a while.
You will see a window pop up with the Franklin folder in it (close that), then the same window again a little later. Close that, and you "should" be able to connect. At least that's how it worked for me. But you do have to wait for those windows first. |
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jgombos
join:2003-05-19
Fort Wayne, IN
| said by Jim_in_VA :I know that when I've done HA changes after it goes from "connected" back to "disconnected" you have to wait a while. You will see a window pop up with the Franklin folder in it (close that), then the same window again a little later. Close that, and you "should" be able to connect. At least that's how it worked for me. But you do have to wait for those windows first. In the course of rebooting the device, I did notice that the file manager for the mass storage would popup a couple times over the period of 30-60 seconds. And I let it run its course before trying to connect. But even after disconnecting the device, and running it on another machine, it still fails to connect. The connection used to be pretty immediate, so I know when it takes a few minutes something is wrong. I still let it take up the time, and eventually the status goes to "disconnected". |
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Jim_in_VA
join:2004-07-11
Cobbs Creek, VA | so you don't have any HA values at all in ##DATA? or it just won't save the one's you put in? |
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jgombos
join:2003-05-19
Fort Wayne, IN
2 edits | said by Jim_in_VA :so you don't have any HA values at all in ##DATA? or it just won't save the one's you put in? Right now I just want my original functionality back, so I have it set back to the original values:
Home Address: 0.0.0.0
Primary HA: 68.28.49.76
Secondary HA: 68.28.57.76
Changing the first value is what got me into trouble. I should have never touched "Home Address".
[EDIT] For the record, it appears that changing the first HA value has the effect of de-activating a device even if the value is restored. After factory reset in the ##RTN dialog, and reactivating, functionality is restored. |
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blazintails
join:2007-08-25
·Millenicom
| When you saw that tweaks about the modem, you didnt see the strings that showed primary and secondary HA's?
But because of your mishaps, Im sure Hitman will change the directions so another person wont change the HA 00000's
Glad Jim helped you to get it all sorted out. |
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jgombos
join:2003-05-19
Fort Wayne, IN
| said by blazintails :When you saw that tweaks about the modem, you didnt see the strings that showed primary and secondary HA's? I did. I saw a dialog box identical to the ##DATA screen shot in the 2nd post. I changed the first HA field on the form, which I should have left as 0.0.0.0. I didn't realize it was only the primary and secondary HA that I needed to change. |
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caribconsult
Premium
join:2003-03-19
Mayaguez, PR
 ·HughesNet Satellit..
·Millenicom
·Sprint Mobile Broa..
| reply to jgombos
Your first HA line should be all zeros. NEVER CHANGE THIS LINE.
Since you are in Indiana, use the Chicago HA 68.28.145.76 as your HA_1 and use the KC HA 68.28.81.76 as the secondary.
You may have to go thru the whole re-activation process again, so you'll also need your MDN number, MSID number, and MSL number. If you are with Millenicom, call support and they'll give these to you. |
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