markopoleo
join:2003-04-02
Bonne Terre, MO
 ·Charter Pipeline
| reply to gaurd4
Re: [Other] Charter sold local franchise to Avenue Broadband?
said by gaurd4  :Well our area in Indiana, Washington to be exact have come into Avenue's possession and started there transition on the night or the 2nd of January. So far as of the 4th all I can say is nothing good, email migration to the @avenuebroadband.com had not worked for some people I know, mine works fine though. I have internet access but the Speed has be erratic since the morning of the 3rd. I cannot get on Xbox Live, the latency is in the 300's to the Xbox servers. I maybe able to play for at the most 5-10 min at a time. My 3meg line has been running anywhere from 409 Down up to the mid 2000's, the upload is just as erratic. Customer support seems to be really nice and they say this is just because of the transition and they have run into more issues than they thought they would, although they said they are working on it. If that is your idea of "good" you really need a better ISP. There should of not been ANY changes to internet,changing company name does not mean product changes to worse. they are just feeding you BS. |
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gaurd4
Avenue Broadband
join:2002-11-23
Washington, IN
2 edits | I know there shouldn't have been ANY Issues with the change...I'm just trying to be patient right now. So far though I'm not too impressed with them. "Yes I do miss Charter ." |
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spoonshot
@charter.com
| reply to markopoleo
said by markopoleo :said by gaurd4 :Well our area in Indiana, Washington to be exact have come into Avenue's possession and started there transition on the night or the 2nd of January. So far as of the 4th all I can say is nothing good, email migration to the @avenuebroadband.com had not worked for some people I know, mine works fine though. I have internet access but the Speed has be erratic since the morning of the 3rd. I cannot get on Xbox Live, the latency is in the 300's to the Xbox servers. I maybe able to play for at the most 5-10 min at a time. My 3meg line has been running anywhere from 409 Down up to the mid 2000's, the upload is just as erratic. Customer support seems to be really nice and they say this is just because of the transition and they have run into more issues than they thought they would, although they said they are working on it. If that is your idea of "good" you really need a better ISP. There should of not been ANY changes to internet,changing company name does not mean product changes to worse. they are just feeding you BS. |
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WyckedKnight
join:2004-07-12
Van Nuys, CA
·RoadRunner Cable
| reply to gaurd4
guard4 when adelphia sold to time Warner out here in calif. time Warner had to replace allot of cable to fiber and do allot of upgrading for the servers. most of which was seriously outdated. give it a month or so. most people i know that went through it said there server improved after a month. lower latency and the connection was more stable then before. |
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gaurd4
Avenue Broadband
join:2002-11-23
Washington, IN
| Oh I know it takes time.., but I do tend to get impatient. And lets not forget like Big said up above you these idiots have put caps in place where there NEVER was before with Charter at the Helm.("at least not being used.") If AT&T could get me on DSL at a speed comparable I would have Dropped Avenue like a bad habit a long time ago.
As because AT&T can only promise me that I could get a ranger from 100 kbps to 700 kbps with no Idea of Upload speeds I have to keep what I got for the Xbox360 and the PC.  |
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