vincennes res
@venuebroadband.com
| reply to jswisdom
Re: [Other] Charter sold local franchise to Avenue Broadband?
well to put it plainly IM SICK OF AVENUE! january 2nd i got on at 8 am and had no internet at all got back on at 6 pm had internet but couldnt play World Of Warcraft for more than 2 min. at a time before getting booted off it is 9 AM on the 8th of january and havent been able to get on World Of Warcraft yet i have 4 other friends that play in the area and they are haveing the same problems only thing i can get from avenue tech support is we dont know whats wrong and dont know when it will be fixed seems like pretty crapy tech support to me im ready to switch to ATT satalite/DLS its cheaper and you get your home phone line with it also less than 100bucks for all 3 serveses |
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Fte
@venuebroadband.com
| am in the exact same boat (vincennes res).. has been 6 days now and have not heard a word about what the problem is or when it will be fixed. i have had my share of crappy isp's but Avenue Broadband easily has them all beat and we're only 6 days in. for anyone looking for an isp in the area.. Stay away from them... only headaches will follow. |
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mrsteele
join:2006-09-21
Bicknell, IN
2 edits | What sucks even worse (I also live in vincennes/bicknell), and I just read on avenues TOS that they cap bandwidth. Was hoping someone could tell me if they enforce it or not.
8.0 Bandwidth/Network Traffic and Other Limitations
8.1 You must comply with the current bandwidth/network traffic, data storage and other limitations on the Services.
Users must ensure that their activity does not improperly restrict, inhibit or degrade any other customer’s use of the Services, nor represent (in the sole judgment of Avenue Broadband) an unusually large burden on the network itself. The guidelines for Bandwidth/Network Traffic Usage/month for each service package are the following: Residential - totaling 5 Gigabytes, or 3 Gigabytes download/2 Gigabytes upload; Home Office - totaling 15 Gigabytes, or 10 Gigabytes download/5 Gigabytes upload; Small Office - totaling 25 Gigabytes, or 18 Gigabytes download/7 Gigabytes upload; Professional Office - totaling 60 Gigabytes, or 40 Gigabytes download/20 Gigabyte upload . Users exceeding the Bandwidth/Network Traffic amounts specified for their Service Package may be charged $10.00 for each Gigabyte used in excess of their specified amount. In addition, users must ensure that their activity does not improperly restrict, disrupt, inhibit, degrade or impede Avenue Broadband’s ability to deliver the Services and monitor the Services, backbone, network nodes, and/or other network services.
5 gigs a month is pretty damn wack I think.  |
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mrsteele
join:2006-09-21
Bicknell, IN
| Does anyone who lives in indiana and now has Avenue as an ISP also use an Ambit Model# U10C018 modem? I'm wonder if that might be the issue I was on the phone to Avenue tech support all day today trying to help them resolve the issue by logging into WoW and letting them watch my pc from their end to try to figure out what's wrong and there's still no fix...This SUX MAJORLY. |
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jkxmlr
join:2007-04-03
Freelandville, IN | How could the modem be the "issue"? |
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budone
join:2002-09-07
Traverse City, MI | Maybe Charter sold to Avenue to make Charter look better!
I feel for y'all....
My ex girlfriend was in the 'New' Avenue service area and Charter stunk, but this looks like it is MUCH worse. |
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