budone
join:2002-09-07
Traverse City, MI | reply to jkxmlr
Re: [Other] Charter sold local franchise to Avenue Broadband?
Maybe Charter sold to Avenue to make Charter look better!
I feel for y'all....
My ex girlfriend was in the 'New' Avenue service area and Charter stunk, but this looks like it is MUCH worse. |
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jkxmlr
join:2007-04-03
Freelandville, IN | reply to mrsteele
How could the modem be the "issue"? |
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mrsteele
join:2006-09-21
Bicknell, IN
| reply to mrsteele
Does anyone who lives in indiana and now has Avenue as an ISP also use an Ambit Model# U10C018 modem? I'm wonder if that might be the issue I was on the phone to Avenue tech support all day today trying to help them resolve the issue by logging into WoW and letting them watch my pc from their end to try to figure out what's wrong and there's still no fix...This SUX MAJORLY. |
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mrsteele
join:2006-09-21
Bicknell, IN
2 edits | reply to Fte
What sucks even worse (I also live in vincennes/bicknell), and I just read on avenues TOS that they cap bandwidth. Was hoping someone could tell me if they enforce it or not.
8.0 Bandwidth/Network Traffic and Other Limitations
8.1 You must comply with the current bandwidth/network traffic, data storage and other limitations on the Services.
Users must ensure that their activity does not improperly restrict, inhibit or degrade any other customer’s use of the Services, nor represent (in the sole judgment of Avenue Broadband) an unusually large burden on the network itself. The guidelines for Bandwidth/Network Traffic Usage/month for each service package are the following: Residential - totaling 5 Gigabytes, or 3 Gigabytes download/2 Gigabytes upload; Home Office - totaling 15 Gigabytes, or 10 Gigabytes download/5 Gigabytes upload; Small Office - totaling 25 Gigabytes, or 18 Gigabytes download/7 Gigabytes upload; Professional Office - totaling 60 Gigabytes, or 40 Gigabytes download/20 Gigabyte upload . Users exceeding the Bandwidth/Network Traffic amounts specified for their Service Package may be charged $10.00 for each Gigabyte used in excess of their specified amount. In addition, users must ensure that their activity does not improperly restrict, disrupt, inhibit, degrade or impede Avenue Broadband’s ability to deliver the Services and monitor the Services, backbone, network nodes, and/or other network services.
5 gigs a month is pretty damn wack I think.  |
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Fte
@venuebroadband.com
| reply to vincennes res
am in the exact same boat (vincennes res).. has been 6 days now and have not heard a word about what the problem is or when it will be fixed. i have had my share of crappy isp's but Avenue Broadband easily has them all beat and we're only 6 days in. for anyone looking for an isp in the area.. Stay away from them... only headaches will follow. |
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