Chris J
@tedata.net
| kernelfaultcheck - urgent please help
hi
i was surfing the net like i normally do, then all of the sudden the computer restarted on its own.
i have spybot search and destroy installed and with teatimer run at start
so when the pc restarted i got this message from teatimer for adding a new entery
"system startup global entery
entry : kernelfaultcheck
New data : %systemroot%\system32\dumprep 0 -k "
i instruct spybot to deny the change
this was followed by a windows message saying that the system has recovered form a serious error and that it needs to report the error i said no
PlEASE help asap, is this a malware of some kind
i have kaspersky so when the system restarted i run a scan on critical areas only (windows, system32. system memory) and it cam clean
what to do?
thanks |
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Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire | not malware, part of normal system recovery, and allow that entry in S&D next time
Cudni |
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allen splash
@tedata.net | reply to Chris J
recovery form what?
what made the system restart on its own in the first place |
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Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire | check eventviewer logs in case they offer more clues why comp crashed
Cudni |
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Chris J
@tedata.net | reply to Chris J
where are these "event viewer logs "
could it have clashed due to a malware?
thanks |
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Chris J
@tedata.net | reply to Chris J
as my brother has mentioned
couldn't what caused the the system to restart on its own a malware
and what is an event viewer log
thanks |
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NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
 ·Vonage
 ·AT&T Southeast
 ·Cingular Wireless
·AT&T CallVantage
2 edits | said by Chris J :
as my brother has mentioned
couldn't what caused the the system to restart on its own a malware
and what is an event viewer log
thanks
Here is how to access the event viewer. Just double click on a log entry for details.
As to whether or not the crash was malware driven, perhaps the event logs will provide a hint?
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall. |
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Blackbird
Built for Speed
Premium
join:2005-01-14
Fort Wayne, IN
·Verizon Online DSL
| reply to Chris J
said by Chris J :
as my brother has mentioned
couldn't what caused the the system to restart on its own a malware Just like something at home that comes up missing, don't initially assume it was stolen by a burglar. Most likely, it's just been misplaced by you or somebody else... so you check around first.
The same kind of thing happens with computers. When the unexpected occurs, don't just assume it's malware. Most likely, it will be a hardware or software hiccup. For spontaneous resets "out of the blue", I usually first look for hardware issues - but that's just me. Start > Control Panel > System > Hardware > Device Manager is the place to start looking for flagged devices. Then I look for software issues. Event logs are the place of choice to start. Some folks will start with the event logs first... that's OK too. If nothing evident turns up in either place, then I'll start checking for malware.
Unless, of course, one gets an anti-malware warning right off... then you pursue that.
--
If God wanted us to work with electrons, He'd make them big enough to see... |
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Chris J
@tedata.net
| reply to Chris J
i brought up the event viewer and two items caught my attention
1- error source: system error category 102
Error code ------, parameter1 -------, parameter2 --------, parameter3 -------, parameter4 --------.
2- information source: save dump caategory:none
The computer has rebooted from a bugcheck. The bugcheck was: ---- (------, -------, ------, --------). A dump was saved in: C:\WINDOWS\Minidump\Mini011508-01.dmp.
and nothing is flagged in the hardware list and i did kasper scan on the critical areas (system memory, windows folder and system32 folder ) that came clean
what would u advise to do?
thanks |
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Blackbird
Built for Speed
Premium
join:2005-01-14
Fort Wayne, IN
·Verizon Online DSL
| said by Chris J :
... what would u advise to do?
thanks Try attaching a copy of your minidump file to a new post here (Preview/Attach). Then, perhaps someone will come along to analyze what's in it.
--
If God wanted us to work with electrons, He'd make them big enough to see... |
|
NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
·Cingular Wireless
·AT&T CallVantage
| reply to Chris J
None of the (edited?) information you posted will help me to provide any more than simple generic advice.
1. Run extended memory diagnostics from your bios if your PC has that capability, or from the PC vendor's diagnostic disk. Otherwise do a Google or Yahoo! search for memory diagnostics you can download.
2. If no memory problems are found, try doing a refresh O/S install and install the latest updates.
3. If there are no recent event log entries for your HDD or controller, it is less likely to be an HDD problem, but sometimes HDD failures don't show up in the event logs. Run the HDD diagnostics provided by your PC vendor, or download them from the HDD manufacturer's web site, and run an extended test.
What you are describing looks more like a hardware failure or O/S corruption than a malware attack.
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall. |
|
no_one
@QWEST.NET
| reply to Chris J
If you feel you have to run the free programs in this forum here:
»Security Cleanup
Plus just incase and as always do a backup of any needed data or programs or files.
Glitches can just happen for a reason that lowly people like me do not care about. OS are very complex and sometimes do just glitch. But always backup your data and if want to run those free programs.
Also if you can follow Blackbird's advice and post a copy of the minidump here.
It may or may not be security related but OS do sometimes turn odd and backup data is the insurance. |
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Mele20
Premium
join:2001-06-05
Hilo, HI
| reply to Chris J
Part of your confusion/problem is due to how you have Windows set up to handle a crash. You have it on automatic reboot which is default. You need to change it so that the computer will give you a Stop error instead (what many refer to as a Blue Screen of Death). Write down everything on the screen so you can post that information here.
To change it right click on My Computer on the desktop, click on properties in drop down box and then follow my screen shot and uncheck "automatically restart".
--
"The same ferocity that our founders devoted to protect the freedom and independence of the press is now appropriate for our defense of the freedom of the internet. The stakes are the same: the survival of our Republic". Al Gore, The Assault on Reason |
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