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Forums » US Cable Support » Charter HSI/CATV » So Charter is going to go to metered service huh?
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[HSI] Bad Charter Node at 68.116.79.42 affecting Oregon »
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BF69

join:2004-07-28
Camden, TN

So Charter is going to go to metered service huh?

In an atrcile about TW metered trial

"Eventually, we will go usage-based," predicted Marwan Fawaz, CTO of Charter Communications Inc., last month at the CableNEXT conference in Santa Clara. "

»www.lightreading.com/document.as···site=cdn


jeffro

join:2007-04-20
Holland, MI
They better not. I'll jump ship. I'll go back to DSL. They need to leave it alone. Messing with this will only make people leave.

SyNiSt3r

join:2007-04-26
Morristown, TN

reply to BF69
The real question is can they afford to go metered.
They suck, Everyone knows they suck and who is going to put up with suckie service that has a cap.
I guess time will tell but this crap has to stop.
Raising rates, Capped services. Enough is enough.
Its time for them to stop nickle and diming us to death and start working on the issues they have.

Phugg

join:2004-09-30
Riverbank, CA
Or just sell out to Comcast , So I can get my free service back.


jeffro

join:2007-04-20
Holland, MI
reply to BF69
If they sold out to comcast I could get my NBA League Pass and NFL Network. Sounds good.

markopoleo

join:2003-04-02
Bonne Terre, MO
·Charter Pipeline

reply to SyNiSt3r
said by SyNiSt3r See Profile :

The real question is can they afford to go metered.
They suck IMO, I think they suck and who is going to put up with suckie service that has a cap.
I guess time will tell but this crap has to stop.
Raising rates, Capped services. Enough is enough.
Its time for them to stop nickle and diming ME to death and start working on the issues they have.
I fixed it for you. Since you don't represent everyone.


useMYbandW

@charter.com

reply to BF69
Electricity, water, cell phones, ect ..all usage based services. Are you really that surprised that MSO's are moving to this ...it was only a matter of time. All ISP's will move to this model eventually. Be it DSL or Cable. It's all about profit margins.

Lazlow

join:2006-08-07
Saint Louis, MO

reply to Phugg
I do not see the FCC allowing any of the major player to buy Charter. Charter may be ate up by a bunch of smaller players( like Avenue Broadband) or split up in general. We do not need any of the major companies to get any larger. The fewer the number of large players the more likely that they will unofficially band together and just decide to do stuff. If the top 5 HSI players all switched to metered service at once, what choice would the consumer have?

SyNiSt3r

join:2007-04-26
Morristown, TN

reply to BF69
I dont represent everyone but there is a solid reason why that charter has finished last in service and customer support for years on end.
If your service works, Great, good for you but when you have the number of people that has issues with charter its hard to argue my points. Youre one of a few that might stand up and say charter is doing a good job.

penske1

join:2002-10-19
Riverside, CA

reply to jeffro
said by jeffro See Profile :

If they sold out to comcast I could get my NBA League Pass and NFL Network. Sounds good.
Amen! I'm hating life without NBA League Pass! I requested it and they said it wasn't profitable enough for them. Wow. Way to raise the bar and take care of your customers. I hate that Charter is the only option where I am right now. It bugs me to no end that I actually give a company like this my hard earned money. They consistently disappoint me.

watts3000

join:2002-01-21
Birmingham, AL


1 edit
reply to SyNiSt3r
I agree with you Charter has problems a coworker justed dumped them to go to naked DSL offered by ATT. I guess I'm tired of the BullS*** myself the raising of rates and the garbage customer service. If I could go to ATT right now I would the only problem is I'm in a low speed area so I can't get ATT's higher speeds. I've often thought about putting in a squid proxy for caching on our home lan and dropping charter and dealing with regualar DSL 1.5 Mbps/256 Kbps.


BF69

join:2004-07-28
Camden, TN

reply to useMYbandW
said by useMYbandW :

Electricity, water, cell phones, ect ..all usage based services. Are you really that surprised that MSO's are moving to this ...it was only a matter of time. All ISP's will move to this model eventually. Be it DSL or Cable. It's all about profit margins.
Really when TW first talk about cap I wasn't against it as I saw their point about a few people using up most of the bandwidth. But TW is talking about 5GB - 40GB caps and that's a joke. I'm sure Charter would be all for that. Don't go telling me you're going to offer 16 Mbps then say you're going to have caps and then do something stupid like TW and make it 40 or 50 GB and still charge at least $70. If Charter wants to have a cap and have it at like 300 GB then fine.

Lazlow

join:2006-08-07
Saint Louis, MO

reply to useMYbandW
usemybandw

But cell phones are going away from the metered format. When cell phones first came out you got charged for every minute. Now most plans have free nights and weekends. The hours for the free nights have been becoming (slowly) lower (earlier in the day) and at least one of the major carriers now offers free incoming calls. In addition to that the prices on cell phone plans have also been dropping. Five(?) years ago I paid roughly $40 for 400 anytime minutes and free nights (after 9pm). Now I pay roughly $40 for 1000 anytime minutes, free weekends, and my free nights start at 7pm.

As far as electricity and water, they are very mature technology. Both are also very tightly regulated by local public utility commissions (PUCs). A rate hike for them almost always requires a public review and is often rejected or reduced.

Lazlow

join:2006-08-07
Saint Louis, MO


1 edit
reply to BF69
If they actually do this, they are going to almost have to have the cap tied to the speed. Something like 200GB for 5meg(lowest tier), 400GB for 10meg, and unlimited for 16meg(or whatever the highest tier is currently) would be acceptable. Unfortunately it looks like they are talking more like 5GB,20GB, and 40GB (all caps per month).

Edit: Another thing that could eliminate a lot of this problem is if they did not watch or keep track of the traffic between say 11pm and 7am. For the vast majority of users the system does not need to be "snappy" during those hours, so bandwidth hogs would essentially not effect the system for those hours.


BF69

join:2004-07-28
Camden, TN

said by Lazlow See Profile :

If they actually do this, they are going to almost have to have the cap tied to the speed. Something like 200GB for 5meg(lowest tier), 400GB for 10meg, and unlimited for 16meg(or whatever the highest tier is currently) would be acceptable. Unfortunately it looks like they are talking more like 5GB,20GB, and 40GB (all caps per month).

Edit: Another thing that could eliminate a lot of this problem is if they did not watch or keep track of the traffic between say 11pm and 7am. For the vast majority of users the system does not need to be "snappy" during those hours, so bandwidth hogs would essentially not effect the system for those hours.
So are you saying is if Charter had a 40 GB cap, but only have useage between 7 AM and 10:59 PM count towards that cap? Kind of like cell phone where between 9 PM and 6 AM you get unlimited minutes?


readabook

@charter.com

reply to SyNiSt3r
said by SyNiSt3r See Profile :

I dont represent everyone but there is a solid reason why that charter has finished last in service and customer support for years on end.
If your service works, Great, good for you but when you have the number of people that has issues with charter its hard to argue my points. Youre one of a few that might stand up and say charter is doing a good job.
The same 100 or so people who are upset with Charter hang out here all the time. The other millions of customers are happily surfing the web. You give too much credit to DSLR polls and consumer reports findings. Charter was named MSO of the year recently ...explain that.


BF69

join:2004-07-28
Camden, TN

said by readabook :

said by SyNiSt3r See Profile :

I dont represent everyone but there is a solid reason why that charter has finished last in service and customer support for years on end.
If your service works, Great, good for you but when you have the number of people that has issues with charter its hard to argue my points. Youre one of a few that might stand up and say charter is doing a good job.
The same 100 or so people who are upset with Charter hang out here all the time. The other millions of customers are happily surfing the web. You give too much credit to DSLR polls and consumer reports findings. Charter was named MSO of the year recently ...explain that.
You tell him to ignore polls and reports saying Charter is bad but one organization says Charter is good so of course believe that one. if that organization said Charter was the worst you'd be saying to ignore that one too.


readabook

@charter.com
It's all about the source of the survey.


Mashimaro
Problematic

join:2003-09-25
Alexander City, AL

2 edits
What about the source of anonymous charter employees posting in this thread?

I'm glad that I'm moving this year, and have the choice of moving to an area with competition.


houkouonchi

join:2002-07-22
Corona, CA
clubs:
·AT&T U-Verse
·DSL EXTREME
·OCN
·Pacific Bell - SBC
·Charter Pipeline

reply to BF69
I don't think it will happen anytime soon but I honestly thing people @ charter are too incompetent to implement this. I wouldn't really care though since its not like I am paying anything to charter anymore anyway.
--
Chugging along on 3x 6016/768k DSL Extreme DSL lines and one 3008/512 ATT DSL DIrect line for a combined total of just over 18 meg download and 2350 up. yay!
Forums » US Cable Support » Charter HSI/CATV[HSI] Bad Charter Node at 68.116.79.42 affecting Oregon »
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