AMD Phreak
Premium
join:2003-12-14 | reply to Truitt
Re: [Fixed] Help with my new WISP
I'd say run your tests with your BT client on all machines in your house off, and not loaded on the pc. Exit the program completely. Then run your ping tests and what not. |
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milbrath
join:2006-03-27
Dresden, TN | reply to annimossity
You state azureus was not downloading anything, was it also not uploading anything? If you use a good bit of your upload your download will suffer.
BM |
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LLigetfa
join:2006-05-15
Fort Frances, ON
| reply to annimossity
said by annimossity  :...the 2 accounts we have may share the same AP but we do get allocated separate bandwidth. The plan is supposed to be 3/1. 3/1 is the max the AP can give you. IMHO, with a 900MHz AP they should not be offering 3/1 as there isn't any reserve to meet oversubscription.
When your dads connection is saturated, it is most likely his router that is dogging. This is a well known fact and a lot has been written on how to manage it.
Try running speed tests and ping plots when he is max'ing his and another when he is offline and compare them. A Canopy AP does a pretty good job of arbitrating so that one heavy user doesn't put everyone in the toilet but still, there is only so much bandwidth to go around.
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Strange as it seems, no amount of learning can cure stupidity, and formal education positively fortifies it. -- Stephen Vizinczey |
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annimossity
join:2008-01-21
Galt, CA
 ·Comcast
 ·Softcom Wireless
| reply to Truitt
Thanks for the replies, I am pretty sure its just oversubscribed. However the the 2 accounts we have may share the same AP but we do get allocated separate bandwidth. The plan is supposed to be 3/1.
If I hook up to my dads connection when he is using its unbearably slow from him saturating it with all his stuff. If I am connected to mine its ok, my brother and I use my connection so we can (try) to game on it.
I had azureus open in that SS it comes up on startup but nothing was downloading, I am not a heavy DLer.. I am going to try and get a tech on the phone, I still would like to know what size their main pipe is going from their tower to the internet. |
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AMD Phreak
Premium
join:2003-12-14
1 edit | reply to Truitt
Those signal strengths look great. It looks like you are operating in 2x mode which would give you additional throughput and lower latency (but i guess not in your case).
With signal that good, and jitter that low (jitter meaning interference in the area), from the SM side things look really just great. If that was on my network I'd classify it as a "smoking hot link.
I'd say the wisp needs to evaluate their AP loading.
There are a few other things that one could do but I am not going to ask, as this would only inform the OP of how to look further into the CPE which has admin access as it is.
The point that LLigetfa made about the P2P software running is very vaild. The AP is only capable of 4000 pps (packets per second) and a few users running that software would bog the AP down, crushing the ISP equipment. Is there a fix for this? Sure.... but we are diagnosing a link here, not talking about how to regulate internet. 
--
"No job is so important, and no service is so urgent that we cannot take the time to do it safely."
-- AT&T
--Safety One Tower Rescue Certified
--LLigetfa:"Wimax is like teenage sex. Everyone talks about doing it." |
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LLigetfa
join:2006-05-15
Fort Frances, ON
| reply to superdog
Ja, the two SMs were explained early in the thread. THe father is a heavy user so they both wanted their own to get double the capacity. They probably both hit the same AP, so as Dr. Phil would say, "How's that working out for you?".
As for my giving away the secret about their gaining access to the read/only stats, I do believe the customer has a right to know link quality stats. They cannot change settings with R/O so what is the harm in having an informed consumer?
As for overloading the AP, I see Azureus on the OP's screenshots and if the both of them are running torrents at the same time, dispite Canopy having a polling MAC, I doubt it can sustain that sort of abuse. It would depend on how well the WISP manages P2P. Sounds like they may not be arbitrating bandwith well enough or there just isn't enough to go around.
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Strange as it seems, no amount of learning can cure stupidity, and formal education positively fortifies it. -- Stephen Vizinczey |
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superdog
I Need A Drink
Premium,MVM
join:2001-07-13
Lebanon, PA
| reply to milbrath
I have been reading this thread for a day or two, and I still haven't figured out why there are 2 subscriber units and 2 yagis on the roof?. Was it mentioned before and I just over looked it?. 
I am amazed that the WISP does not have the access blocked to the units, but then again, without this forum, the OP would not really know how to get in, so I guess it is a mute point.
I am also sorry to hear about this WISP's answers so far to the OP's questions. It really does sound like a classic case of the "We don't really know what the issue is?" scenario.
From an operators stand point, when problems like this occur, this is always a way to fix it, but as we all know, the fix may cost a few $$, and most WISP's do not have an overflowing bucket filled with cash.
Since I do not use Canopy, I really can not comment about any of the #'s posted in the screen shots, but from a general point of view, they all seem good?.
Both AMD Phreak and milbrath are much more qualified to answer questions about Canopy radios, and hats off to both of you for taking the time to help. 
Since you mentioned that speeds and pings go to hell after 5PM or so, it leads me to believe that this is a classic case of an over subscribed access point.
I have an access point that filled up after 5 months with users, and I refuse to add any more to it. I even have people begging me for service, and I won't do it. I guess sometimes the $$ signs are more important than a good customer experience. And then again, maybe this issue has nothing to do with over subscription, and I am talking thru my a$$, LOL! 
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»www.wavecrazy.net Join WISPA today! »www.wispa.org/ |
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milbrath
join:2006-03-27
Dresden, TN | reply to Truitt
Nothing wrong at all with your signal levels, I'm always happy when I get a link into the -60dbm region.
BM |
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annimossity
join:2008-01-21
Galt, CA
·Comcast
·Softcom Wireless
| reply to Truitt
Here we go, it let me connect to the IP and brought up a page with alot of options I took some shots of a few of them. In short
RSSI 1634
Power Level -68 dBm
Jitter 2
Air Delay 113 approximately 3.15 miles (16611 feet)
Once again thank you guys for your help. |
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AMD Phreak
Premium
join:2003-12-14 | reply to Truitt
what bout the ip on the PC? |
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annimossity
join:2008-01-21
Galt, CA | reply to AMD Phreak
My IP is 204.213.72.66
Yea I do have a router hooked up I will DC it and try it again.
Thanks, |
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AMD Phreak
Premium
join:2003-12-14 | reply to Truitt
What is your IP address right now, Annimosity? |
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LLigetfa
join:2006-05-15
Fort Frances, ON
| reply to annimossity
DO you have a router between the PC and the SM? Most routers won't let you connect to the SM that way. You would have to plug the SM directly to the PC and let the OS default to an APIPA.
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Strange as it seems, no amount of learning can cure stupidity, and formal education positively fortifies it. -- Stephen Vizinczey |
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annimossity
join:2008-01-21
Galt, CA
·Comcast
·Softcom Wireless
1 edit | reply to LLigetfa
Nope it wont let me. There really isnt a whole lot of trees beyond those in the picture and I think the antennas shoot over them. |
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AMD Phreak
Premium
join:2003-12-14 | reply to Truitt
Agreed! Those trees up close are nothing. The ones further out may be an issue but I'd doubt it. I do shots through trees like that at 3 miles and have no issues. |
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LLigetfa
join:2006-05-15
Fort Frances, ON
| reply to annimossity
A scrawny tree that light can shine through would have no effect on the signal. Beyond that, it looks like flatlander territory. I'm confused why that antenna was needed for such a short shot.
It would be good to know what the RSSI is. Can you connect to the SM at 169.254.1.1 without a password?
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Strange as it seems, no amount of learning can cure stupidity, and formal education positively fortifies it. -- Stephen Vizinczey |
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annimossity
join:2008-01-21
Galt, CA
·Comcast
·Softcom Wireless
| reply to Truitt
Antennas in action | 
LOS of Antennas | 
LOS of Antennas |
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milbrath
join:2006-03-27
Dresden, TN
| reply to LLigetfa
Yeah the newer M2 yagi's don't seem to have a problem with rain. I've seen them drop about 1-2 db during heavy rain(have not seen what freezing rain does to them yet). They used to detune rather badly when it rained. That being said perhaps his link cannot handle the 2 db swing during the rain?
BM |
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LLigetfa
join:2006-05-15
Fort Frances, ON
| reply to AMD Phreak
said by AMD Phreak :Yeah I know that much. Ja, I know you know... hence my replying to Truitt.
When shooting through trees, rain on foliage will also diminish the signal. How much, depends on the species of trees and how well they shed water. Some of it has to do with resonant elements such as the long leafed pine needles. I hear they are the toughest to shoot through.
Given the stated distance from the tower and the size of the yagi, I can only infer that it is a tough shot through lots of trees. It would be interesting to know what the RSSI (in dB) is at its worse.
I think we can both agree that on a proper LOS install (sealed connectors) using M2 yagi, rain would have very little effect. Some other brands of yagi are less tolerant.
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Strange as it seems, no amount of learning can cure stupidity, and formal education positively fortifies it. -- Stephen Vizinczey |
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AMD Phreak
Premium
join:2003-12-14
| reply to LLigetfa
Yeah I know that much.
If the OP was shooting through trees and it was questionable to begin with, the rain on the antenna would detune it and wipe it off the air. Same situation with frost. Water entering the cables (because originally the OPs photo showed NO weather sealant on the cable) could be a possibility. Even if the cable dries out, water will still be in the connector and shorting it out.
--
"No job is so important, and no service is so urgent that we cannot take the time to do it safely."
-- AT&T
--Safety One Tower Rescue Certified
--LLigetfa:"Wimax is like teenage sex. Everyone talks about doing it." |
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