said by JasonD :said by rudnicke 
:Why are all these corporations so nasty to consumers?
Get a F-ing clue. Do you know what it's like to operate a business? Do you as a consumer like the services and benefits businesses offer? The business environment companies have to deal with is the nasty place, and mandatory arbitration is the only way for businesses (some more than others) can offer a functional business model- without having their legal team being the largest piece in the organization. I'm not entirely blaming customers for this, our judicial system makes it far too easy for cases to be brought, and the courts to be abused.
Without companies having the flexibility to offer mandatory arbitration means the best case would be that your consumer costs would be higher, worst case at least some business services would be non-existent. And as always, companies always spell out dispute resolution terms up front. Don't like it? DON'T BUY IT!
You are the one full of BS. I have run a business and never had the issues you claim to have had.
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