Inside Fios
@lightpath.net
1 edit | No HD Boxes Verizon has privately announced they have no HD boxes to give new or existing customers. This includes ALL HD boxes MRDVR or HD DVR's. All sales teams have been advised of this. If a customer wants an HD box, they must wait till March 10. In the mean time they can get a free STB and and HD will be mailed, when it is available. I am posting undercover from another location because Verizon does monitor this site and I can not reveal myself. | |
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Inside Fios
@lightpath.net | Re: Ho HD Boxes Sorry for the TYPO NO HD Boxes | |
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 | kes601
join:2007-04-14
Virginia Beach, VA
| Re: Ho HD Boxes This has been discussed in depth in another thread, but thanks for confirming it.
Also, while this does affect Vz customers, it is Motorola's fault in the end for not producing enough boxes, as it is affecting cable companies that use boxes from Motorola as well. | |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | Re: Ho HD Boxes Can we believe this anon poster? So if my HD box craps out, I am stuck with an SD one? | |
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| | | kes601
join:2007-04-14
Virginia Beach, VA | Re: Ho HD Boxes My guess is they have enough in reserve to replace any that may break, but are not giving out new ones. But, again, only a guess. | |
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| | | FFJOHNL312
Premium
join:2007-12-16
Pawtucket, RI
| Frank:
The anonposter is correct. There is a shortage of HD boxes from Feb. 1st to March 10th. The instructions to the techs are that whatever DVR boxes we have (and the release only said the shortage would be on the DVR's, but we have been told it pertains to the HD boxes also) is we are to try and preserve them on our truck for repair calls, and not to 'upsell' (i.e. order calls for SD box and customer wants an HD once we get there) on installs.
We are also trying to get the boxes in our service centers here in RI released to the field; this requires a request to the PUC, as they stated as part of our franchise agreement was we had to maintain a seed stock in the centers. No new service orders are being written for these boxes until the shortage ends.
John Loesch | |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | Re: Ho HD Boxes So explain this, is it Verizon's fault for not ordering enough or Motorola's for not producing enough? | |
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| | | | | FFJOHNL312
Premium
join:2007-12-16
Pawtucket, RI
| Re: No HD Boxes Frank:
I try to maintain the attitude that it's nobody's fault, demand just outstripped supply.
An example: We just opened up to two more 'service areas' here in RI on January 6th to sell the video product. The announcement about this happening occured shortly after Xmas. The potential households we opened up to with these areas numbered close to 150,000.
So, what to do? We have about 1-1/2 weeks to order X number of set top boxes. What if not all of the customers decide they don't want to go with us. Now we're stuck with inventory that does us no good sitting on a shelf somewhere. No return on the investment. We order based on anticpated demand. We can't not sell the product to someone just because we don't have the materials to do the job.
Not the best solution, but it happened.
John | |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | Re: No HD Boxes Between the IMG fiasco that went on, the shortage of HD boxes, their HD content being behind other providers, they better get their act together quick, otherwise they will be losing that amount of people! | |
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GeekNJ
Premium
join:2000-09-23
Waldwick, NJ
1 edit | Re: Ho HD Boxes said by frankpf3  :So explain this, is it Verizon's fault for not ordering enough or Motorola's for not producing enough? Yes. 
Most companies will likely create a contract for the relationship such as what Verizon and Motorola has. Verizon (most any company) would, as much as possible, like to go to "on demand" with their suppliers as long as they are confident those suppliers can deliver. That way Verizon doesn't need to pay for product it is storing and provide storage space for the product.
"On demand" has been around for a very long time. It's what helps companies not get stuck with 2 million pink "widgets" when they needed 100k pink and 1.9 million blue "widgets". It better allows them to react to changes faster. It also causes issues like this like there has been with other
There's probably contractual issues that will arise with Motorola unable to fulfill demand if that is indeed the case. I don't know if Verizon can source the products from multiple vendors which is something most companies would try to do in order to cover their butts in situations like this as well as a bit more competitive pricing with two or more vendors.
Not like there is anything you can do about as a customer. Maybe if there's a box on eBay, they'd activate it for you 
Edit: spelling, valid but invalid. Sort of like who is to blame.
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | Re: Ho HD Boxes You think they would temporarily roll out Tivos. Boy, would that cause a riot!!!!! | |
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| | | | | | jvanbrecht
join:2007-01-08
Bowie, MD
| said by GeekNJ : I don't know if Verizon can source the products from multiple vendors which is something most companies would try to do in order to cover their butts in situations like this as well as a bit more competitive pricing with two or more vendors. This is something that Moto should be doing as a manufacturer. The service provider (in this case Verizon) cannot really source from multiple locations unless what they are sourcing is reference based (similair to Nvidia graphics cards, they have a reference board which others like evga and such take and modify, but they are essentially the same card) and many different manufacturers make similair devices that could utilize the same support contracts, so you do not have to train people on 500 different models.
So yes, this is technically Motos fault for not sourcing enough manufacturers to build their products.
But, as an end user, my contract is with Verizon, not Moto, so in that aspect it is Verizons fault for not being able to keep up. | |
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| | | | | | | DMS1
join:2005-04-06
Carrollton, TX
| Re: Ho HD Boxes said by jvanbrecht :So yes, this is technically Motos fault for not sourcing enough manufacturers to build their products. Motorola builds all its products itself. | |
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| | | | | | | | jvanbrecht
join:2007-01-08
Bowie, MD
| Re: Ho HD Boxes said by DMS1 :said by jvanbrecht :So yes, this is technically Motos fault for not sourcing enough manufacturers to build their products. Motorola builds all its products itself. Motorola designs its own products, rather then using reference products (all thos ppc phones you see out there, and the Moto smart phones included, are almost all made by 3 manufacturers based on reference designs from Quantas, HTC [this is the dominant one at the moment], and a third that I do not remember their name), but they do not manufacturer the products themselves, they are all made in China and Taiwan. | |
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| | | | | | | | | knarf829
join:2007-06-02
1 edit | Re: Ho HD Boxes I wonder if all the Verizon apologists will note this paragraph:
quote:
According to Chambers, Motorola currently is experiencing no issues filling orders for cable set-tops.
...and amend their above-posted comments (lies).
And how about this:
quote:
Wilner would not confirm the date. “We don’t have a set date for when we’ll be filling any backorders that we may need to place, but we certainly expect to fill them as quickly,” she said.
They can't even confirm that the shortage will be limited to a month and a half?
Disaster. | |
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GeekGirl1
The Medium IS the Message
Premium
join:2007-01-28
Morrisville, PA
1 edit | Re: Ho HD Boxes So that's what the QIP stands for: "Quadrature amplitude modulation (QAM) technology and IP".
I'm still waiting for my replacement STB. Will give it another day or so then ping Verizon for an update. | |
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| | | | | | | | | FFJOHNL312
Premium
join:2007-12-16
Pawtucket, RI
| Please let me clarify my position as previously stated, based on the definition of 'apologist'.
I work for Verizon as a FiOS I&M tech in RI. I have 11 years in with the company. I started doing FiOS as my primary job function last April (when I transferred from NJ to RI), but have been doing it since November of 2005. Before that, my function was that of a maintenance splicer. I was then, and am still now, regarded by my coworkers and most managers as reliable and guaranteed to get the job done right the first time.
You would think this makes me loyal to the company. I like what I do, but by no means would I rise to their defense for something like this. Every week, I get a paycheck. Do you know what it says on the front? "Brought to you by our customers". Many think this is a feel-good pile of crap statement, but I believe it. This is why it takes me 9-1/2 to 12 hours to put in your FiOS video, internet, and phone service when the company wants it done in 8. I want to do it right the first time.
The information I shared was on an official company release that at the bottom specifically says 'Not for use or disclosure outside the Verizon companies'. Translation: I could get fired for sharing this information publicly (which is why some of my co-workers post anonymously), but I felt it was in the best interest of the readers of this forum topic to assure that while this shortage is happening, it does have an end in sight, and he company is taking steps to sate customers while the shortage is happening.
In the truest sense of the word, you want an apology? How about this:
I apologize for sharing this, but it is what it is.
John | |
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Digger262
@ameritech.net
| said by jvanbrecht :said by GeekNJ : I don't know if Verizon can source the products from multiple vendors which is something most companies would try to do in order to cover their butts in situations like this as well as a bit more competitive pricing with two or more vendors. This is something that Moto should be doing as a manufacturer. The service provider (in this case Verizon) cannot really source from multiple locations unless what they are sourcing is reference based (similair to Nvidia graphics cards, they have a reference board which others like evga and such take and modify, but they are essentially the same card) and many different manufacturers make similair devices that could utilize the same support contracts, so you do not have to train people on 500 different models. So yes, this is technically Motos fault for not sourcing enough manufacturers to build their products. But, as an end user, my contract is with Verizon, not Moto, so in that aspect it is Verizons fault for not being able to keep up. Of course Verizon can do this. DTV does it with their boxes. This is VERY common in many industries to prevent exactly this type of thing from happening. This is VZs fault, plain and simple. | |
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| | | | | | | | JPL
Premium
join:2007-04-04
West Chester, PA
 ·Verizon FIOS
| Re: Ho HD Boxes said by Digger262 :said by jvanbrecht :said by GeekNJ : I don't know if Verizon can source the products from multiple vendors which is something most companies would try to do in order to cover their butts in situations like this as well as a bit more competitive pricing with two or more vendors. This is something that Moto should be doing as a manufacturer. The service provider (in this case Verizon) cannot really source from multiple locations unless what they are sourcing is reference based (similair to Nvidia graphics cards, they have a reference board which others like evga and such take and modify, but they are essentially the same card) and many different manufacturers make similair devices that could utilize the same support contracts, so you do not have to train people on 500 different models. So yes, this is technically Motos fault for not sourcing enough manufacturers to build their products. But, as an end user, my contract is with Verizon, not Moto, so in that aspect it is Verizons fault for not being able to keep up. Of course Verizon can do this. DTV does it with their boxes. This is VERY common in many industries to prevent exactly this type of thing from happening. This is VZs fault, plain and simple. Yeah, DirecTV is doing this, but it's not the same situation. DirecTV commissioned the creation of those boxes. That's not the case with the boxes that verizon is using - those are boxes they're using off the shelf, as it were. I know that Verizon put an RFP out there for a new box. When they do that, they can structure the contract such that multiple suppliers are used. But for Verizon to do it now, they would have to find totally different boxes, that are speced totally differently. With DirecTV, all the specs are similar - or similar enough so that they can get away with having three different manufacturers. | |
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Digger262
@ameritech.net | Re: Ho HD Boxes Yes, DTV had the foresight to do this and Verizon did not. I realize it's a problem to do it now. That's my point. The mistake was in the management decision originally. | |
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| | | | | | | | | bicker
join:2007-05-10
Burlington, MA | Re: Ho HD Boxes Calling this sort of thing a "mistake" is like saying every time a parent tries to calm a baby down, and the baby cries instead, the parent made a mistake. The American consumer is as unpredictable, and as uncontrollable, as a baby. | |
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| | | | | | | | | JPL
Premium
join:2007-04-04
West Chester, PA
·Verizon FIOS
| said by Digger262 :
Yes, DTV had the foresight to do this and Verizon did not. I realize it's a problem to do it now. That's my point. The mistake was in the management decision originally.
I'm sorry but this makes no sense. DirecTV uses RCA, Philips, and Humax as its main suppliers for their boxes. Say one of these suppliers - say RCA - has production issues. You mean to tell me that DirecTV would be all fine and dandy on the supply of STBs? No, I don't think so. They're going to order so many from each supplier. Granted, going to multiple suppliers does give them some more flexibility longer term, but if one of their suppliers hits a snag, they have a shortage too. For short term issues (like what's happening with Motorola) having multiple suppliers really doesn't help. It would still take time for the other suppliers to ramp up production to meet the short-fall caused by the one supplier, and chances are they would still fall short.
Manufacturers don't run with gobs of spare capacity for production - that's wasteful. So they may be able to ramp up a little for a short period of time, but if one of their suppliers fell down on the job, they too would run into the same shortages that Verizon and other cable suppliers are hitting. | |
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| | | | | | | | | DMS1
join:2005-04-06
Carrollton, TX
| Re: Ho HD Boxes said by JPL :I'm sorry but this makes no sense. DirecTV uses RCA, Philips, and Humax as its main suppliers for their boxes. Say one of these suppliers - say RCA - has production issues. You mean to tell me that DirecTV would be all fine and dandy on the supply of STBs? No, I don't think so. They're going to order so many from each supplier. Granted, going to multiple suppliers does give them some more flexibility longer term, but if one of their suppliers hits a snag, they have a shortage too. For short term issues (like what's happening with Motorola) having multiple suppliers really doesn't help. It would still take time for the other suppliers to ramp up production to meet the short-fall caused by the one supplier, and chances are they would still fall short. Manufacturers don't run with gobs of spare capacity for production - that's wasteful. So they may be able to ramp up a little for a short period of time, but if one of their suppliers fell down on the job, they too would run into the same shortages that Verizon and other cable suppliers are hitting. It doesn't cure the problem totally, but it can certainly help. If you have multiple suppliers and one runs into problems that affect supply, the chances are that you can ramp up production from the other vendors quicker than you can fix the broken one. Not to mention the fact that having multiple suppliers tends to keep them on their toes. | |
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Digger262
@ameritech.net
| said by JPL :said by Digger262 :
Yes, DTV had the foresight to do this and Verizon did not. I realize it's a problem to do it now. That's my point. The mistake was in the management decision originally.
I'm sorry but this makes no sense. DirecTV uses RCA, Philips, and Humax as its main suppliers for their boxes. Say one of these suppliers - say RCA - has production issues. You mean to tell me that DirecTV would be all fine and dandy on the supply of STBs? No, I don't think so. They're going to order so many from each supplier. Granted, going to multiple suppliers does give them some more flexibility longer term, but if one of their suppliers hits a snag, they have a shortage too. For short term issues (like what's happening with Motorola) having multiple suppliers really doesn't help. It would still take time for the other suppliers to ramp up production to meet the short-fall caused by the one supplier, and chances are they would still fall short. Manufacturers don't run with gobs of spare capacity for production - that's wasteful. So they may be able to ramp up a little for a short period of time, but if one of their suppliers fell down on the job, they too would run into the same shortages that Verizon and other cable suppliers are hitting. I have worked in manufacturing for 18 years, and this makes perfect sense. I've seen it work time and time again. Yes, it will not prevent shortages completely but it will significantly reduce the amount of time of the shortages. When entering into these contracts with suppliers, you specify a minimum and maximum quantity you will order from each. You then manage each supplier up to those maximums, trying to keep all 3(3 is optimal for reasons I won't enumerate here) close to but not at the maximum levels. If you approach those levels for a sustained time(depending on your algorithms) you either add a supplier or increase the maximums. It's all in the management. Unless you run into issues where a sudden and completely unexpected large spike in demand occurs, you can manange just fine. Verizon has failed to do this for whatever reason. But it IS a management mistake, of that I'm sure. | |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | Re: Ho HD Boxes I F*ckin love it. So there won't be any HD boxes for new or current customers to watch all those supposedly "new" HD channels that will be rolled out. Comical.
Thanks Verizon Management. | |
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| | | | | | | | vz tech 2
join:2005-11-19
Richmond, VA
| Well Direct tv does not do it anymore they make there own boxes and also smart card technology is done inhouse thus no pirateing as of yet. They just last year went through a 6 month stint with no hd dvr boxes all on back order. Call a number and get on a first come first serve waiting list. I was on that waiting list and then when i finally recieved my box, of course it was defective 3 times and had to be replaced thus loosing all of my recordings. So the blame game to me is not revelant we all just want our HD tv and we want it now | |
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| | knarf829
join:2007-06-02
| said by kes601 :Also, while this does affect Vz customers, it is Motorola's fault in the end for not producing enough boxes, as it is affecting cable companies that use boxes from Motorola as well. As I mentioned in the other thread, this "It's Morotola's Fault" excuse hardly matters. It's Verizon I'm paying. Verizon should have been prepared.
Vendor problems occur in business. Consumer-based companies are judged on how much those problems are allowed to effect the paying customer.
A month an a half with NO HD for new customers from a company that pushes and pushes how technologically advanced it is and specifically pushes the HD quality? That's a disaster. | |
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| | | kes601
join:2007-04-14
Virginia Beach, VA
| Re: Ho HD Boxes said by knarf829 :said by kes601 :Also, while this does affect Vz customers, it is Motorola's fault in the end for not producing enough boxes, as it is affecting cable companies that use boxes from Motorola as well. As I mentioned in the other thread, this "It's Morotola's Fault" excuse hardly matters. It's Verizon I'm paying. Verizon should have been prepared. So, you are saying Motorola should have no blame in the matter when they are the ultimate cause of the shortage for multiple companies? | |
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| | | | DMS1
join:2005-04-06
Carrollton, TX
| Re: Ho HD Boxes said by kes601 :So, you are saying Motorola should have no blame in the matter when they are the ultimate cause of the shortage for multiple companies? It depends entirely on what Verizon and Motorola had agreed. If Motorola failed to ship product in the volumes and timeframe that they had agreed to then it's its fault. If Verizon failed to plan properly and suddenly increased its requirements then it is its fault. The fact that multiple providers are affected would tend to suggest the former, but it could be that all the providers simply failed to predict a sudden increase in HD deployment. | |
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| | | | | bicker
join:2007-05-10
Burlington, MA | Re: Ho HD Boxes Blame is not only irrelevant, but probably off-target. | |
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| | | | | | lets456
join:2008-01-21
Hainesport, NJ
| Re: Ho HD Boxes The same thing happened with Comcast a while back...I got so desperate I almost changed to them...luckily they were out of HD boxes...then they said "we have a few HD DVR boxes but you'll be charged that price"....*Click* (me hanging up).
I am reading reports up to 4 months? Is that true? Wow...that is completely not acceptable. This is really going to hurt them...big time.
Even though there are only 28-30 HD channels, I make it a point to watch those channels 90% of the time.
If my HD box goes dead, I still have my dish to fall back on. | |
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avhokie
@covad.net
| Re: Ho HD Boxes said by lets456 :I am reading reports up to 4 months? Is that true? I called up to order the triple play today and they told me 4 months. I'm now looking at Cox and DirecTV instead. | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Re: Ho HD Boxes My co-worker just got installed today in Claymont, DE.
He got 2 HD boxes (1 DVR)
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"ONE team - ONE city - ONE dream!!" | |
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| | | | | FatRalphy
join:2007-04-27
Southlake, TX | haha i heard from my neighbor fios tech that they have thousunds of the hd boxes ready and waiting. they arent gettin orders now bec of the no hd box deal. moterola screwd up bad. | |
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| | | | knarf829
join:2007-06-02
| said by kes601 :said by knarf829 :said by kes601 :Also, while this does affect Vz customers, it is Motorola's fault in the end for not producing enough boxes, as it is affecting cable companies that use boxes from Motorola as well. As I mentioned in the other thread, this "It's Morotola's Fault" excuse hardly matters. It's Verizon I'm paying. Verizon should have been prepared. So, you are saying Motorola should have no blame in the matter when they are the ultimate cause of the shortage for multiple companies? I am saying that people pay Verizon and the Motorola issue is really WGAS for most users.
The apologists have indicated that the reason is Verizon didn't want to fork out the money for unused stock (i.e. fork out the money for assured customer satisfaction). That points to Verizon upping the requirement and then pointing the finger at Motorola for not being able to meet the new (unrealistic) requirement.
But either way, in the end it's Verizon who is responsible for maintaining customer satisfaction among Verizon customers. If they fail at that, they deserve the blame period. | |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | When is the IMG getting patched next? | |
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA | They need to push the people toward getting a TiVo HD box. It is much, much better than the Motorola box anyway. | |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | Re: Ho HD Boxes They should allow people who do purchase a Tivo, free cable cards until the motorola boxes become available. | |
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA
·Verizon FIOS
| Re: Ho HD Boxes said by frankpf3 :They should allow people who do purchase a Tivo, free cable cards until the motorola boxes become available. Even better! | |
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ENFiOS
join:2007-11-09
MontCo PA | Welcome to last Friday! Deja vu | |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY
·Verizon FIOS
| Re: Ho HD Boxes What do you mean by last Friday? I agree with Knarf, Verizon pushes all these key points, but they can't support it with a simple HD box avaialable? Sad.
I consider this my gut check year with them. By the end of 2008, I'll make a judgement to stay with them or not based on HD available, stability of the IMG, VOD improvements, price. | |
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UofMiamiGrad
Premium
join:2001-02-03
Great Neck, NY
| Personally, I find it funny a VZ inside person posts from a lightpath (Cablevision) connection, LOL! Based on another thread and now this, it does seem to be pretty accurate though that VZ is out of HD boxes.
Has anyone heard any news on the RFP they put out for a huge order of new boxes last year? Never heard any news on that.
»www.lightreading.com/document.as···site=cdn
Not sure if that RFP has anything to do with the shortage as they switch vendors or not. | |
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DMS1
join:2005-04-06
Carrollton, TX
| It's a shame that Verizon (and other cable companies) can't (or don't) adopt the DirecTV model whereby multiple manufacturers produce compatible hardware to the same spec and everything is branded as "DirecTV". The only way to identify the manufacturer is by a code tacked onto the end of the model number on the labeling and diagnostic screen. This virtually-anonymous multiple sourcing goes a long way to ensuring continuity of supplies should one manufacturer run into problems. It also protects the actual manufacturer from blame that they don't deserve. For example, how many posts here talk about "the piece of crap Motorola DVR ..." when they are really complaining about the Verizon-added software. | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE | Re: No HD Boxes Rattler-
WOW. That is huge. My co-worker, who's set for install next Tuesday in DE, will be furious. All he has is HD TV's in his house.
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matcarl
join:2007-03-09
Franklin Square, NY | Re: No HD Boxes Jeep, now you can tell him "I told you not to get it"  | |
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JeepMatt
Delaware Fios
Premium
join:2001-12-28
Wilmington, DE
·Verizon FIOS
| Re: No HD Boxes Mat-
I just showed him this thread. 
I told him just to keep his install date - and at least get his phone and DSL moved over to FIOS (He said he's on a crappy copper pair - and gets alot of noise and DSL drops). And then, if next week they still don't have HD Boxes, he might tell them to hold off on the TV install until they do.
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | if you guys take a look, they pulled the HD-DVR from the Verizon my account site. Probably because of this. | |
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rocknroar1
join:2007-04-25
Morrisville, PA | This isn't the first time. I had comcast a few years ago and they had a shortage as well. Then when they got them back in they would only allow one per household. | |
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MichaelWacey
OwlSaver
Premium
join:2005-01-30
Berwyn, PA
·Verizon FIOS
 ·Comcast
| IMO, this is a result of the "Cable" industry requiring the use of Set Top boxes. Since the "Cable" company then controls the sourcing, shortages like this can crop up. I would rather see Consumer Electronics companies such as Panasonic and Sony provide all the hardware. Tru2Way may get us there, but I am not holding my breath. | |
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Inside Fios
@lightpath.net
| I must tell you that I am not proud to reveal this. But I felt it is important to inform. I am at a business that obviously has lightpath. Anyone who has not been installed as of yet, will NOT get an HD box of any kind. After 3/10 supposedly all will be ok. Also the Movie package or HBO and a DVR for $20 is over as well. I do know you can now get Std DVR's and Digital adaptors as well. The STB's are going to $5.99 next month so some may want the smaller boxes which are $3.99. | |
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frankpf3
verizon.net
join:2007-08-09
Huntington Station, NY | Re: Ho HD Boxes Owe ye great anon poster, where is our IMG patch!!!! | |
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JayMan 007
join:2005-07-18
Richmond, VA
1 edit | said by Inside Fios :
... After 3/10 supposedly all will be ok. Also the Movie package or HBO and a DVR for $20 is over as well...
Will they re-instate the HBO&DVR for $20 once they have the hardware since it was supposed to run through mid Feb? I was about to order, but found out they don't have any HD hardware. | |
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pvc00
join:2001-03-10
Hampton, VA
| OK ,here's what I heard last friday feb 1st.. My supervisor was told that the forecasted amount of HDDVR's was lower than STD DVR's. I guess the bean counters were off by a few million.. By the way I have 3 HDDVR's on my van and only use them for trouble calls now. We are currently using up our stock of refurbished HDDVR's. | |
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| knarf829
join:2007-06-02 | Re: No HD Boxes Sure sounds like Motorola's fault.  | |
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guppy_fish
Premium
join:2003-12-09
Lakeland, FL
·Verizon FIOS
| Well the stuff is probably made in china anyways ... maybe the wacky weather in china ( snow ) plus the inherent delays in getting from there to here are making the perfect storm
Every business runs into shortages when demand out strips forcasts. | |
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acvthree
@verizon.net |
In my experience "Just in Time" always translates to "A Little Too Late".
Al | |
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keyboards
join:2001-02-14
Doylestown, PA
·Verizon FIOS
·Comcast
| Re: No HD Boxes said by acvthree :
In my experience "Just in Time" always translates to "A Little Too Late".
Al
And here it thought it was "Always too late" or "Never in time"
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REMEMBER: Stupidity should be painful !! | |
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tew1165
join:2008-01-03
Chalfont, PA
| Kes601 mentions that this is a shortage of HD boxes for multiple companies. That is not true at all. This is strictly a VZ issue. While the boxes for VZ may look the same as the one's manufactured for the major cable operators, they are if fact very different. There are design aspects that are unique to the VZ network that make them incompatable with any other operator. Let me also say that the shortage VZ is experiencing is mainly a forcast issue. I know for a fact that Motorola has no problem delivering as many HD boxes as are needed for any customer. I guess you could call me an "insider". | |
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See 15 replies to this post |
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icemannyr1
join:2001-04-11
Township Of Washington, NJ
3 edits | My boss got FIOS TV installed today and they did have an HD BOX. They were short on the SD boxes so they gave him an SD DVR box in place of it.
Does anyone know when the new small tuner only cable boxes will be available? | |
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ablack6596
join:2005-01-28
Scarsdale, NY | I got 2 HD DVRs for my install around a week ago, because they had no cablecards for my Tivo......  | |
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WalrusIspaul
join:2008-01-27
Turtle Creek, PA | i called and was told since i placed my order for install on the 28th of Jan,, its being installed on the 11th, i should be good to go,im getting 3 std-dvrs and one hd-dvr | |
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rody_44
Premium
join:2004-02-20
Quakertown, PA
·Comcast
3 edits | everybody blames motorola including cable companies. the fact is motorola enters contracts for a set amount of boxes in a set amount of time. if your local cable companies runs out its them to blame. if verizon runs out its verizon to blame. if you order a million and sell 2 million thats not a motorola problem. in a perfect world after you sold your million you could just call motorola and say send another million. but thats not going to happen because since they already forfilled your contract they are now working on comcasts contract. so its a we will see what we can do type of situation. but not a motorola problem. | |
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matcarl
join:2007-03-09
Franklin Square, NY
| Re: No HD Boxes said by bobc2112 :Also, hey VZ I'll turn in my HD-DVR for 3 months credit! Is that the one that reboots 4 times a day
But to answer your question, it's both the HD & HD DVR | |
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bobc2112
join:2004-01-04
Middletown, NJ
 ·Verizon FIOS Digit..
·Verizon FIOS
·Vonage
| Re: No HD Boxes said by matcarl :said by bobc2112 :Also, hey VZ I'll turn in my HD-DVR for 3 months credit! Is that the one that reboots 4 times a day But to answer your question, it's both the HD & HD DVR No it's been bullet proof! DOH, Did I just say that out loud? Now I'm doomed!!!! | |
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