tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| reply to PolarBear
Re: GO SPRINT!
Yep, called them to fix a couple of sign on pin errors. What should have happened other then they took care of it? That dark thing above your head? It's a cloud. I think for the most part, at least the past few months, when people call Sprint, they're already expecting the worst and sometimes create the problem themselves or get confrontational before they make it past the 2nd ring. If we all blew off ANYPLACE that provided bad customer service, we would eat at home more often, stay out of bars, walk instead of drive cars and stare at the walls.  |
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PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
 ·CableOne
| Understandable, but my point was simply that they are infamous for poor customer service. If you weren't in the Coast Guard, I'd think you were a shrink the way you over-analyzed that   |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| Hey, unlike some people here, I've had the chance to live all over the place, HI, CA, FL, WI, MI, CT, KY... I've experienced a whole page of different cable providers, eaten in many different establishments and have had various credit cards, so maybe that's why I don't get my hanes in a bunch when I see something wrong with my cell bill, my cable bill or insurance premiums. I call and act like an adult to get the problem fixed. The infamous part is not indigenous to Sprint. I've been blessed with visiting a Verizon retail store. Sometimes, I think the morons all come from the same womb. 
p.s., I'm retired.  |
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PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
·CableOne
| said by tc1uscg  :I don't get my hanes in a bunch when I see something wrong with my cell bill, my cable bill or insurance premiums. I call and act like an adult to get the problem fixed. Oh, I completely agree with that. Billing errors aren't what I was referring to, though. I understand in this world of computers, shit - and billing errors - happen. I've read a lot of stories on the internet, however, that make it clear that Sprint's problem is getting the issue fixed. From what I've heard, even trying to get to a human is a pain in the ass. Then trying to get them to understand and attempt to fix the problem is a bigger pain.
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There comes a point in your life when you get tired of fixing everything and wiping everyone's ass. But it’s not giving up. It’s realizing that you don’t need certain people and the bullshit and drama they bring to your life. |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI | What I should have added about the BLESSED part was OMG.. maybe the uniforms were different but the attitudes were the same. Not willing to help, total aholes.. Did I mention arrogant? |
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PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03 | That's because they are commission-paid salesmen. If you aren't going to sign up as a new customer and buy a fancy phone and some accessories, they don't want you there. Period. |
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