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Forums » US Cable Support » Comcast » Comcast HSI » Switched from Insight? Post here
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NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC

reply to iamcool2
Re: Switched from Insight? Post here

If you want to get anything useful out of the Line Quality test, make yourself "pingable". Aside from no ICMP response from your connection, there is nothing wrong with your LQ results. Intermediary router packet loss is not real; what counts is end-to-end packet loss. Your non-response to ICMP is masking any potential problem.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


Tbvindy
Premium
join:2000-11-16
Anderson, IN
·Comcast

reply to Tbvindy
I am just wondering if any Comcast techs know if there have been any problems getting the Blast config file to go in the Moto 5120? I ordered Blast couple of days ago and the lady on live chat said it would take 24 hours for it to go through. I'm still getting the Boot file: d11_m_sb5120_insightstandard_c01.cm.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
reply to Tbvindy
Kids are out of school now.

Could there be additional bandwidth hogs on your node ?


Tbvindy
Premium
join:2000-11-16
Anderson, IN
·Comcast

reply to Tbvindy
My speeds are not much better today, I wonder what happened. My speeds have been great till the last few days. Then around 1pm to 9pm my speeds have been terrible. I know this is peak time but I always received my rated speeds until the last few days. Also I have noticed web pages are loading slower during these times. Anyone else having this trouble in the Anderson and Noblesville area?

:::.. Download Stats ..:::
Download Connection is:: 6182 Kbps about 6.2 Mbps (tested with 51195 kB)
Download Speed is:: 755 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2008/07/08 - 2:05pm
Bottom Line:: 108X faster than 56K 1MB Download in 1.36 sec
Tested from a 51195 kB file and took 67.843 seconds to complete
Download Diagnosis:: Looks Great : 13.08 % faster than the average for host (81.35)
D-Validation Link:: »testmy.net/stats/id-HFM6LB780
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 [!]


Tbvindy
Premium
join:2000-11-16
Anderson, IN
·Comcast

reply to iamcool2
:::.. Download Stats ..:::
Download Connection is:: 5503 Kbps about 5.5 Mbps (tested with 6144 kB)
Download Speed is:: 672 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2008/07/07 - 4:20pm
Bottom Line:: 96X faster than 56K 1MB Download in 1.52 sec
Tested from a 6144 kB file and took 9.147 seconds to complete
Download Diagnosis:: Awesome! 20% + : 178.21 % faster than the average for host (74.179)
D-Validation Link:: »testmy.net/stats/id-ITSWBHPG6
User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 [!]

iamcool2

join:2006-05-12
Carmel, IN

reply to crischen
:::.. Download Stats ..:::
Download Connection is:: 5282 Kbps about 5.3 Mbps (tested with 102391 kB)
Download Speed is:: 645 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2008/07/07 - 11:22am
Bottom Line:: 92X faster than 56K 1MB Download in 1.59 sec
Tested from a 102391 kB file and took 158.813 seconds to complete
Download Diagnosis:: May need help : running at only 70.3 % of your hosts average (94.166)
D-Validation Link:: »testmy.net/stats/id-X32THZUCE
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Windows-Media-Player/10.00.00.3990; InfoPath.2; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30) [!]



crischen

join:2000-11-07
Anderson, IN

reply to indy0365
any idea how to get into the arris modem to see said log files? It's the one without the telephony.. and says to "enter the password of the day" to log into the advanced section.

Testmy's 100 meg file comes out to 11226.

Your connection is: 11226 Kbps or 11.2 Mbps
You downloaded at: 1370 kB/s
You are running: 196 times faster than 56K and can download 1 megabyte in 0.75 second(s)
Test Time:: 2008/07/07 - 2:00am
Test Browser and OS info: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 FileDownloader
Test ID: A5UZO3D00 (if this is a screenshot go to testmy.net to see if this is fake)
Diagnosis ^info^: Awesome! 20% + : 124.12 % faster than the average for host (113.19)
This was tested from a 102391 kB file and took 74.715 seconds to complete
--
-Kinsey
Geeky chix0r

iamcool2

join:2006-05-12
Carmel, IN

reply to Sith HMP
Routing is still messed up here,

»/linequality/nil/2403893



nathilliv

@comcast.net

reply to Sith HMP
I have been switched from Insight to Comcast in Bloomington, IN, and it has not been pretty. It was VERY slow at first, and has been slowly but surely improving.
I'll have to say things look pretty good this morning.


fancydancer
Perception is reality
Premium
join:2002-08-28
Springfield, IL
clubs:
·Comcast
·Insight Communicat..

reply to indy3423
Great upload I might say.

I have been getting the same speeds as parido on a consistent basis. Powerboost is apparently all over Central IL.
--
Thank you for keeping this a work-free environment!

implement

join:2006-11-27
Bloomington, IL
reply to scwatts
Agreed...Comcast can't be compared to Insight...wish there was another cable option here.


indy3423

@comcast.net

reply to Sith HMP
Things have been slower the past couple of days,



indy34244

@comcast.net

reply to Sith HMP
Speeds have been lacking the past couple of days here...


pfsmith

join:2006-11-16
Lafayette, IN

reply to jnnelson1979
What? You're actually getting 1MB upload?

LUCKY YOU.

My modem has been configured for 768K ever since the switch.

I've called tech support 6 times.

I've been promised call backs when it is fixed.

I've exchanged emails with support dozens of times.

I've been to my local office.

I've even bought a new modem.

The result of each attempt is a claim that the problem is or will be fixed.

It hasn't happened.

Count yourself lucky.

Their ineptitude has become LEGENDARY.

iamcool2

join:2006-05-12
Carmel, IN

reply to jnnelson1979
said by jnnelson1979 :

I was switch from Insight... I'm in the Bloomington, IN Region, and I have a question:
Are former Insight Customers supposed to get the 2mb upload speed increase, or are we stuck at our normal 1mb upload?

I am getting a consistent 10mb download speed as promised, but I also haven't been able to get over 1mb for my upload speed. I have power cycled my router and modem a few times, and it hasn't changed anything.

Thanks!
I have not received th upload boost either so I'm assuming we wont be getting it


jnnelson1979

@comcast.net

reply to Sith HMP
I was switch from Insight... I'm in the Bloomington, IN Region, and I have a question:
Are former Insight Customers supposed to get the 2mb upload speed increase, or are we stuck at our normal 1mb upload?

I am getting a consistent 10mb download speed as promised, but I also haven't been able to get over 1mb for my upload speed. I have power cycled my router and modem a few times, and it hasn't changed anything.

Thanks!


EG
The wings of love
Premium
join:2006-11-18
Union, NJ


1 edit
reply to Johkal
said by Johkal See Profile :

I agree, that site gives me results lower than my advertised speed on average.
Same here. It always shows me between 5 and 6Mbps down and I have Blast 16/2 confirmed many times over by using the above method.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
reply to EG
I agree, that site gives me results lower than my advertised speed on average.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ


4 edits
reply to OverBurn
said by OverBurn See Profile :

It will be closer to your real world speed. Your 32,636 test is completely bogus.
I've never gotten accurate results from that site either, and I have found that it is very dependent on one's distance from that server.

Real world large size file downloads and uploads from and to close by and known to be fast servers will always be the gold standard.


OverBurn

join:2004-02-21
Greenwood, IN

reply to parido
said by parido See Profile :

Check this out dude. I get this consistantly. And often here on dslreports. This is from Bloomington, IL, Comcast.


Go here and do the 100MB test »www.testmy.net/tools/test/d_load.php
It will be closer to your real world speed. Your 32,636 test is completely bogus.
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