kmdguy
@comcast.net
|  [Cable] how to set up FTP server on my Comcast static IP
Hi there,
I have a dedicated IP on my new Comcast internet connection. They installed a Netgear Business IP Gateway CG814CCR router.
The point of having a static IP is to be able to host an FTP server that my clients can log into and download files of work projects securely without me having to upload the files first to an off site server hosted elsewhere.
A couple of dumb questions. The Comcast rep said that shouldn't be any problem to do but I've installed FileZilla server to best of my knowledge and simply can't log in from an outside source using the static IP they gave me.
When I check my IP using www.checkmyip.com the number is 24.21.219.49. When I check my IP using IPConfig on the server computer it comes back as 10.1.10.10.
Does Comcast block port forwarding on this router to prevent "servers" from running on their business internet connections? When I try to log into this router (which is just like another router I used), I am presented with the usual log in/password screen but of course, have no idea of what those passwords are. I'm guessing Comcast won't release them to me to log in and futz with the server.
Is there anyone that can give me some instruction on how to configure my computer to act as an FTP server with my dedicated IP #, or at least point me to some location where I can find point-by-point set up instructions.
Thanks so much. |
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
 ·RoadRunner Cable
| you need to forward the appropriate ports through the router. Comcast can tell you how to do that. If you have problems with tech support, call the sales department and speak to the person who sold you the account. It's their pay check that will come up short when you void the contract. |
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rody_44
Premium
join:2004-02-20
Quakertown, PA
edit:
March 9th, @09:15AM
| reply to kmdguy
try logging in with comcast as the user name and 1234 as the password. if comcast doesnt work try comcast1. oh wait thats the homenetworking one. |
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deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE
 ·Verizon FIOS
·Comcast Workplace
 ·DSL EXTREME
| reply to kmdguy
said by kmdguy :
The point of having a static IP is to be able to host an FTP server that my clients can log into and download files of work projects securely without me having to upload the files first to an off site server hosted elsewhere. ftp is far from secure. The login credentials are sent clear text over the network. If you truly want secure transfers, look into ssh/sftp. Don't kid yourself that ftp is secure, though.
--
Hello...is there anybody in there? |
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mig288
Premium
join:2002-07-13
Merchantville, NJ
| reply to kmdguy
Here is my suggestion to you. Use the 24.21.219.49 IP address to log into the FTP server. When you are prompted for the user name and password, try your comcast user name and password. If that is not it, you will have to configure FileZilla to set up a group account or individual user accounts, then setup a username for the group and a password. In the settings, there should be an option to set which port you would like the server to listen on.
If you are still having issues after this, call comcast and let them know the problems you are having. |
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KeepOnRockin
Music Lover Forever
Premium
join:2002-11-08
Beaverton, OR
·Comcast
·Verizon Online DSL
| reply to kmdguy
No, I don't think Comcast blocks those IPs to prevent "servers".
Heck, I sometimes run a small server from my *residential* account and have never found the ports blocked.
Like it has been mentioned previously, if you cannot figure out exactly how to map the ports speak to Comcast business-tech support or the manufacturer of the router (if it's non-Comcast). |
|
kmdguy
@comcast.net
| Hello everybody,
Thanks for the great information. I had a productive talk with Comcast and they helped me set things up. There was a bunch of stuff they hadn't properly configured on their end that they got squared away, then they gave me the user/pass info so I could get into my router and configure some port forwarding.
So far so good and port forwarding is working for the purposes I needed it.
Thanks again all. |
|
TheMG
join:2007-09-04
Edmonton, AB
·TekSavvy Solutions..
 ·800Hosting.com
·Dreamhost
·TELUS
·Shaw
| reply to kmdguy
Yeah, FTP is far from secure. Everything is sent totally unencrypted.
If you want secure, go with SFTP/SSH. It does require software on Windows machines though, but it can easily be obtained (and for free) at »winscp.net/eng/download.php Linux and Mac OS X have SFTP/SSH support built-in.
For the server side, if you'd like to run a Linux/Unix server, most if not all distributions have everything you need from the get-go. On Windows it gets a little more complicated but you can easily find a tutorial and software using ye ol' Google. |
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aaron8301
I can't get myself to go away.
join:2005-01-03
Clarkston, WA
·CableOne
| reply to kmdguy
First of all, you are going to have to get inside that router, or you're screwed. No matter what you do to your computer, the router HAS to be configured to open the ports for the FTP server.
Also, when you simply go to your IP address in a browser, that is going to (attempt to) log you into your router. To get to the FTP server, you have to browse to FTP://xxx.xxx.xxx.xxx. If you simply type in the IP address, it is going to default to the http protocol, and the only http server you have is that router.
On another note, I hope you didn't pay much for the static IP. I run an FTP server with a dynamic IP. I got a free domain name from dyndns.com, and my router updates dyndns with my IP address whenever it changes. So whenever you access my domain from the internet, it goes to my server regardless of what my IP is.
Last, don't EVER post your IP again. Especially a static one.
Hit me up with more questions; like I said, I run an FTP server behind a router with a dynamic IP.
--
There comes a point in your life when you get tired of fixing everything and wiping everyone's ass. But it’s not giving up. It’s realizing that you don’t need certain people and the bullshit and drama they bring to your life. |
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SolarPup
Cable Dawg
Premium
join:2002-03-07
The Pound
clubs:
 ·AT&T CallVantage
·Osiris Communicati..
·FRII Front Range I..
| reply to kmdguy
I'm assuming they gave you the username: cusadmin and password: highspeed to get into the router? That's all you should need.
Just a quick suggestion, too.. if you post your IP, post it with your last octet or 2 as XXX's..  |
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