69742511
Premium
join:2003-08-09
Costa Mesa, CA
| [TWC] TWC SoCal speed upgrades information
I was speaking to a very helpful billing tech from the Ontario (California) call center just now. She informed me that all remaining speed upgrades in southern California should be completed by sometime in June (but she didn't have a specific date). I was told that I should keep an eye to my bill as to the dates and exact speeds of this upgrade plan.
Just thought I would update everyone.  |
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Anonymous_
Anonymous
Premium
join:2004-06-21
127.0.0.1
clubs: | 400kbps more is not an upgrade  |
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djrobx
join:2000-05-31
Valencia, CA
 ·PHONE POWER
 ·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
 ·RoadRunner Cable
| reply to 69742511
New LE & Tap |
If you look at the Network Status pages, you can see Time Warner is doing a crapload of work. There are blurbs of "decongestion projects", and new 1ghz C-COR nodes all over the place.
Time Warner just completely re-deployed my whole neighborhood (with appropriate notice, thanks TW). My service just came back online. As I type this, there is still a swarm of TWC trucks going all over the neighborhood doing lord knows what. It's just like when they first upgraded my area to two-way service.
They did this a couple months ago at my Mom's house in Tujunga as well.
I snapped a picture of the new LE and tap that they just installed in front of my house. This new LE is MUCH smaller than the one it replaced. New signal levels are almost identical to the old ones.
They also have just renamed "Extreme" to "Turbo".
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Laser eye surgery rocks! I love frickin' laser beams. |
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69742511
Premium
join:2003-08-09
Costa Mesa, CA | So wait a sec. If they are changing extreme to turbo, does that mean we get a speed downgrade, or what?
Now I am officially confused.  |
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djrobx
join:2000-05-31
Valencia, CA
4 edits | I'm hoping that means we'll eventually be like San Diego: 10/1 standard, 15/2 "Turbo". But with Time Warner, only God knows. LOL. |
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69742511
Premium
join:2003-08-09
Costa Mesa, CA | I so could use the boost on upload it's not even funny. FTP'ing a 2gb plus file to my server on 1mb upload is PAINFUL. |
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Mad Mac
join:2003-03-10
Moorpark, CA
·RoadRunner Cable
| said by 69742511  :I so could use the boost on upload it's not even funny. FTP'ing a 2gb plus file to my server on 1mb upload is PAINFUL. Oh, you think THAT'S painful.....
Maybe they didn't like me switching to DirecTV........ |
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smacknca
join:2002-12-24
| reply to 69742511
Just to chime in on this. I just spent 45 mins with some very helpful guys (started at the bottom and went to Tier 3). From what he found out, names are shifting so for people like myself who were former Adelphia sitting on the mostly unknown 8mbps/512 package, this is now known as Extreme. Turbo just got pushed out officially and its 10/1 for West Los Angeles. Didnt bother to get the price because I'm honestly not willing to pay more than the $50 I pay now for 'extreme.'
As we all know, if you are in a market with fiber then they offer more competitive packages but otherwise thats what you can get. Frustrating as I always hit the current cap so I could clearly go faster if they removed it, but eh not going to pay for another 2mbps (though the upload would be wonderful).
I originally called because when I spoke to sales today for a friend, in the unit next to mine, they told him that 10/1 was available as 'extreme' and that set me off on this quest to figure out wtf was going on with my 8/512 'extreme.' Tier3 had to go to his help desk but the conclusion was that sales just didnt yet know about the name change and most likely they were selling more than they could deliver (shocking). Normally I'd scream bloody murder over the false advertising but West LA is such a mess right now because of all the regional differences I actually believe it was a genuine mistake.
Hope this helps. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
 ·DSL EXTREME
| reply to djrobx
said by djrobx :I'm hoping that means we'll eventually be like San Diego: 10/1 standard, 15/2 "Turbo". But with Time Warner, only God knows. LOL. Isn't it currently 6/512kbps for 'standard' and 10/1 for 'extreme'? 10/1 for 'standard' would kick butt, especially if the pricing remained the same.
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Canada = Hollywood North |
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djrobx
join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
| reply to smacknca
I've had 10/1 for several months with excellent performance. Yet, they just completely replaced all of the equipment in my area. I don't think they'd go through all of the expense to replace the equipment if there weren't further planned upgrades in store. Time Warner has standardized on 15mbps "Turbo" downloads in many areas, even those without FIOS. I just think in LA they need more time to get the various markets and mix-mash of cable systems upgraded to handle the speed.
quote:
Isn't it currently 6/512kbps for 'standard' and 10/1 for 'extreme'? 10/1 for 'standard' would kick butt, especially if the pricing remained the same.
Yep, that's what happened in San Diego and I think San Antonio, TX. I'm hoping we get the same treatment. But again, with TW lord only knows. |
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fattyrooster
join:2004-02-14
Vista, CA
| reply to en102
said by en102 :said by djrobx :I'm hoping that means we'll eventually be like San Diego: 10/1 standard, 15/2 "Turbo". But with Time Warner, only God knows. LOL. Isn't it currently 6/512kbps for 'standard' and 10/1 for 'extreme'? 10/1 for 'standard' would kick butt, especially if the pricing remained the same. They just moved us from 6/512 standard to 10/1 standard and 15/2 turbo |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
1 edit | Impressive... I'll have to see if the prices don't skyrocket with it.
I'll wait until my DTV and wireless AT&T are up this summer before migrating... but in general, I've had enough of AT&T B.S.
AT&T will only qualify me for 'Express' 1536/384kbps on DSL unless I stay on with DSL-Extreme, even though my line stats are good
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Canada = Hollywood North |
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djrobx
join:2000-05-31
Valencia, CA
·PHONE POWER
·AT&T U-Verse
·AT&T CallVantage
·Time Warner VOIP
·RoadRunner Cable
| quote:
Impressive... I'll have to see if the prices don't skyrocket with it.
I don't expect them to. Their HSI pricing is relatively high compared to AT&T and Verizon. TW actually reduced the price of Extreme sometime last year (before I switched). The cable companies in general seem to want to compete by upping speed rather than lowering prices.
-- Rob |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| Yeah, I've seen the typical difference in pricing for cable to be 'keep the price, increase the speed', while DSL has been 'typically' low cost, lower speed options. Of course, Uverse prices aren't cheap, and DSL prices have shot up $5-$10/month, depending on package.
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Canada = Hollywood North |
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69742511
Premium
join:2003-08-09
Costa Mesa, CA
| reply to 69742511
Lots of work being performed in so Cal it looks like on the status page. Let's hope that this leads to the aforementioned speed upgrades.
On that note, I had a tech tell me a week or two ago that the headend for my area (Costa Mesa) is in Orange. Why would they put it so far away? Why not somewhere a bit closer like Tustin or Newport Beach even? |
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hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
| "On that note, I had a tech tell me a week or two ago that the headend for my area (Costa Mesa) is in Orange. Why would they put it so far away? Why not somewhere a bit closer like Tustin or Newport Beach even?"
It doesn't really matter where it is as cable unlike DSL does not degrade with distance. A consolidated had end is much more cost effective.
Hob
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"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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MacLeech
The one and only
Premium
join:2001-07-14
SoCal
4 edits | reply to 69742511
said by 69742511 :On that note, I had a tech tell me a week or two ago that the headend for my area (Costa Mesa) is in Orange. Why would they put it so far away? Why not somewhere a bit closer like Tustin or Newport Beach even? The average headend, without any special tricks or equipment, probably can serve RF signal out to about a 20 mile radius.
That can be extended with special tricks or equipment like EDFA optical gear or digital laser transmitter/receivers which really aren't that common in most cable headends I've seen for RF signal transmission. Once you start getting into all the various signal extension/regeneration techniques you can run the distance from the CMTS to the modem out to about 100 miles before timing issues exceed DOCSIS spec.
The distance between Costa Mesa and Orange is well within that 20 miles, but looking at the cities around Costa Mesa, I know there are a few other headends that are closer and MAY serve Costa Mesa the actual RF signals.
Orange also just happens to be where the RDC or regional data center for TWC is... just read any of Mele20's posts... which is where a bunch of the networking gear is. |
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Meowfart
@rr.com | reply to 69742511
Two weeks ago TWC replaced the Doo-Hickie in the street. It looks spiffy and high tech ,but the speeds are still the same and the service is still dodgy. So how long does it take to get the lickity split speed? |
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MacLeech
The one and only
Premium
join:2001-07-14
SoCal
| said by Meowfart :
Two weeks ago TWC replaced the Doo-Hickie in the street. It looks spiffy and high tech ,but the speeds are still the same and the service is still dodgy. So how long does it take to get the lickity split speed?
The equipment in the street and getting a speed upgrade are two different projects, one being done doesn't mean the other will happen. |
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iPlayCS
join:2003-05-18
Poway, CA | reply to 69742511
Would be awesome if the standard went to 10/1 !!! |
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