thrillhaus
Premium
join:2003-12-26
Tucson, AZ
clubs:
| Surfboard SB5101 Restarting
Howdy --
My modem has started restarting itself. Looking at the log reveals this:
-DHCP RENEW WARNING - Field invalid in response
-Started Unicast Maintenance Ranging - No Response received - T3 time-out
-Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
-Modem Is Shutting Down and Rebooting...
Signals:
Downstream Value
Frequency 579000000 Hz
Signal To Noise Ratio 37.2 dB
Power Level 2.8 dBmV
Upstream Value
Channel ID 1
Frequency 22000000 Hz
Power 41.0 dBmV
As far as I know, there are no splitters on the line.
--
-thrillhaus |
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daveinpoway
Premium
join:2006-07-03
Poway, CA | The signal levels could be changing (impossible to tell from one post), but the ones you showed all look great. |
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thrillhaus
Premium
join:2003-12-26
Tucson, AZ
clubs:
1 edit | Here's another power reading while I had high latency and some packet loss:
Downstream Value
Frequency 579000000 Hz
Signal To Noise Ratio 37.3 dB
Power Level 0.3 dBmV
Upstream Value
Channel ID 1
Frequency 22000000 Hz
Power 43.5 dBmV |
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sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
 ·Comcast
·Alameda Power & Te..
Host:
Broadband Modem (H..
MSN
DSL Extreme
Windstream
Southeast Asian Br..
| reply to thrillhaus
You might want to post about this problem in your ISP forum or I could move you over to »Cox HSI if you would like.
It seems to more of a Cox problem rather than your modem to me.
--
TH ~ NE ~ EPN ~ NC ~ TD |
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thrillhaus
Premium
join:2003-12-26
Tucson, AZ
clubs: | That'd be great  Thanks |
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sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs: | Hold on while I move ya.
Good luck. |
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daveinpoway
Premium
join:2006-07-03
Poway, CA | reply to thrillhaus
Both sets of signal levels you posted are OK, so this would appear not to be the issue. |
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In Tucson Too
@cox.net | reply to thrillhaus
Hi,
This has been happening to me too on the east side. Sunday and Monday had a few reboots of both the phone and internet cable modems at the same time. Signal levels are great so I'm guessing they are doing some work or upgrades upstream. |
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thrillhaus
Premium
join:2003-12-26
Tucson, AZ
clubs:
1 edit | reply to thrillhaus
This problem is still occurring and is quite frustrating.
--
-thrillhaus |
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CoxTOC1
join:2007-05-15
Newport News, VA | reply to thrillhaus
Could you PM me your modems HFC MAC address and I'll look into it and see what's going on. |
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