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R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON

Update on throttling issue...

Ok... Here's the deal...

They're now openly acknowledging that they are rolling out a full throttling process. They plan to have things fully throttled by April 7th. All BT and P2P traffic will be affected.

They claim they are allowed to do so according to their Terms and Services under the Fair Usage Policy in the tariffed contracts... We'll be looking into this shortly.

The meeting was with Sales and Product Management. They will be preparing a formal letter before end of week.

In the meantime, we (many other ISPs) are going to prepare as well... I guess the high road is the path taken in this case.

Spread the word one and all as this topic needs to reach every level possible... There's now officially an issue and action must be taken by all if we're to rectify things...
--
TSI Rocky - TekSavvy Solutions Inc.

anonguy

@teksavvy.com

Re: Update on throttling issue...

so JUST bt and p2p traffic will be affected?
bjlockie

join:2007-12-16
Ottawa

Re: Update on throttling issue...

said by anonguy :

so JUST bt and p2p traffic will be affected?
slippery slope

mazhurg
Premium
join:2004-05-02
Portage La Prairie, MB

Re: Update on throttling issue...

Well, Satellite TV with Bell just cancelled. As soon as I can find a way to get some sort of landline phone without paying the Bell tax, then that too goes.

let's hurt them where it count.

Gokuu

join:2001-08-27

Re: Update on throttling issue...

This thread should be locked. Mods..you there?

The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON
·TekSavvy Solutions..
·Execulink

Re: Update on throttling issue...

said by Gokuu See Profile :

This thread should be locked. Mods..you there?
Why? R0cky started it.
aver

join:2007-12-03
Kitchener, ON
·TekSavvy Solutions..
·Bell Sympatico


1 edit
Gotta love that we all leave Bell to send a message and now they screw us again.. I cannot even begin to comprehend how Bell feels they are justified. It may not have been the objective but Bit Torrent and P2P are integral parts of the internet today and no amount of throttling is ever going to change that. Do these companies (Bell, Rogers, Comcast, etc) not realize that they are fighting a losing battle?

I'm glad to see that profits still remain the top priority over any quality of service for these huge corporations.

Edit: Posted on Reddit
»reddit.com/info/6dcfz/comments/
qweloo

join:2007-10-04
h3p 2c4
·Bell Sympatico

Re: Update on throttling issue...

said by aver See Profile :

Gotta love that we all leave Bell to send a message and now they screw us again..
Maybe it is time to send them another message since they seem not to understand.

Cancelling TV service now and looking for an alternative to cancel Bell phone service as well (if anybody has a good local phone company please do recommend).

I hope TSI (and other 3rd party ISP) will fight this and that its customers will stand behind it. If TSI and us dont fight this now, we may never see the days of unhindered internet service again.

And to the people saying that they wont migrate to TSI because of this .... do you really think staying with Bell/Rogers/Videotron/Telus is going to help you get unhindered internet service ? TSI not only gives better and more honest service but is willing to fight for what it believes in ie non throttled and unhindered internet service. I will support them in their fight.

Tell us if we need to get an official petition going or anything of the kind.
lowlevel

join:2008-02-27
Woodbridge, ON


1 edit

Re: Profit over Quality.

Thats exactly right. Bell is always thinking three to ten steps ahead, about how to change the rules to screw everyone over/make a load of cash... WITHOUT upgrading any equipment or spending any of the money they steal from all of us, directly or indirectly. Well... I guess they had to spend money on whatever solution they're using to thottle us :/

renton
Come On You Spurs
Premium
join:2002-01-05
North York, ON
Thanks for the update Rocky!
midnighter

join:2007-09-22
Etobicoke, ON

Thanks for the update Rocky. Let us know how we can help. We are a small but vocal group and our voices with your lawyers could do some serious damage to the Bell image. Please keep us informed on how things will be proceeding from here on. I will be keeping my TSI account.

Paulius

join:2008-01-21
Lasalle, QC
We need to spread the word on this... and quickly.

Digg this story: »digg.com/tech_news/Major_canadia···r_action

renton
Come On You Spurs
Premium
join:2002-01-05
North York, ON
·TekSavvy Solutions..

Re: Update on throttling issue...

said by Paulius See Profile :

Digg this story: »digg.com/tech_news/Major_canadia···r_action
I signed up with Digg to be able to digg the story.

Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC

Re: Update on throttling issue...

I'm sure new Digg users don't bear much weight in their algos :P
newSymp

join:2003-11-06

So under their Terms and Services under the Fair Usage Policy in the tariffed contracts they claim that they can do this? all this time and now they decide to do it?

Are these contracts available on the net, they should be there is not much information on it just rules and terms i am sure the contract doesn't say dont share it with others or let others read it. Mind posting a copy? or parts of it.

There might be some lawyers on these threads or people related to some that wouldn't mind a stab at it.

I dont believe for a second that they have such authority though to do that to others peoples bandwitdh. Sounds very fishy to me and a lot of other people.

The fillings should be implemented that these proceedings took without notice, and started the implemantation to its wholesellers without notification. This at hand might be a violation, in the aspect that if they did this over the holiday weekend, then they had enough time to send out notification to their wholesellers / resellers / people that lease the lines etc . They dont have to notify the user ( us ) but they should OF notified the buyers / etc.
Chaos_Armed

join:2008-02-12
Ajax, ON

That is ridiculous. I'm so glad I purchased Teksavvy, I plan on cancelling Bell, maybe they will put me on interleave again like they did when I purchased Teksavvy. I need to convince my parents that Bell Satellite and Home Phone need to go, but it will take some convincing. I honestly cannot see any good in people that just decide to abuse their power the way Bell does. I'll be sure to spread the word.

TSI Gabe
Premium,VIP
join:2007-01-03
Chatham, ON

Re: Update on throttling issue...

Well I think what needs to happen is for all of this to go in one thread. We now have at least 10 threads about the same topic.
--
TSI Gabe - TekSavvy Solutions Inc.

nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

said by R0CKY See Profile :

They claim they are allowed to do so according to their Terms and Services under the Fair Usage Policy in the tariffed contracts... We'll be looking into this shortly.
Thanks for the update Rocky. Bell's position sucks, although that is hardly unexpected.

Something to look at is whether Bell is in breach of contract. Presumably they are obligated to provide TSI (and the other ISPs) access to your clients via Bell's existing POTS infrastructure. It seems to me that by throttling they are interfering with this access and thus may be in breach of contract.

anonomouse



Re: Update on throttling issue...

Who defines what is fair? If you have contracted with Bell and Bell advertised a certain speed that goes with that contract, then you are entitled to have that speed at a sustained rate 24/7.

Their decision is equivalent to selling you full telephone services, (caller id, etc.) and then removing caller id, because you had too many phone calls.

nanook
Premium,MVM
join:2007-12-02
·Bell Sympatico
·TekSavvy Solutions..

Re: Update on throttling issue...

said by anonomouse :

Their decision is equivalent to selling you full telephone services, (caller id, etc.) and then removing caller id, because you had too many phone calls.
A better analogy would be, Bell cuts off landline phone calls after a few minutes during busy periods because their network cannot handle the load. If they tried that the CRTC (and the general public) would crucify them.
newSymp

join:2003-11-06

No matter how many links we post.

No matter what we say, NO one but maybe 10-15 people will do anything.

no one right does what they say

Someone send this to michealgiest as well. i can't access his page?

this is just ridiculous. rthey think P2p and bittorent is all illegal, but they are showing how much legal stuff is on it. even cbc right?
Etheric

join:2007-04-16

Re: Update on throttling issue...

said by newSymp See Profile :

No matter how many links we post.

No matter what we say, NO one but maybe 10-15 people will do anything.

no one right does what they say
What is the tipping point issue that will cause people to take action?

For me, this is it. I am not throttled (yet?), and don't download anywhere near as much as I used to a few years ago, but there is no way I'm going to just let this issue slide.

AMailer
Aaron DM

join:2004-04-03
So, the question is: What are the chances of this throttle getting removed? Slim to none?
--
www.AaronDM.com
Web developer & designer
newSymp

join:2003-11-06

Re: Update on throttling issue...

post some contracts!
GoogleFreak

join:2008-03-25
Etobicoke, ON

I highly doubt that throttling will be removed in the next few months unless there is a court order or some kind of government agency involved. Obviously Bell people aren't stupid I am sure they are well planned for this. If this is what they want we should get all dsl users together, not just Teksavvy.

AMailer
Aaron DM

join:2004-04-03

1 edit

Re: Update on throttling issue...

If every one of their resellers 'put their foot down (if they dare)' don't they HAVE to do something - or they should for the good of themselves (since thats what they only care about)

diskace
Ebox Senior
Premium,VIP
join:2002-02-21

Re: Update on throttling issue...

Electronic Box and Teksavvy is going to work on this case actively.

Best regards, Jean-Philippe.
--
Electronic Box Inc.

The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON
·TekSavvy Solutions..
·Execulink

Re: Update on throttling issue...

said by diskace See Profile :

Electronic Box and Teksavvy is going to work on this case actively.

Best regards, Jean-Philippe.
Joint Forces Anti-Throttle Super Heroes!
daboom

join:2001-12-16
Oshawa, ON
·Primus Talkbroadband


1 edit

Re: Update on throttling issue...

This is nut's I am game to go anti Bell wait!! I already am LOL
--
Come join us on EFNET irc.dks.ca #teksavvy for live chat Want to chat about this in realtime chat click here »dslrchat.dyndns.org/

eots

join:2003-02-04
If someone starts a class action suit against Bell for this action count me in! This is exactly why most Teksavvy customers left Bell in the first place!

antebell

@teksavvy.com

Thanks Rocky, for the update, and thanks for the earlier advice on dsl modems...I have a lovely $20 used 2wire here that works better than my $60 ovislink ever did, even when new.

I've been a big fan & customer of teksavvy for over a year now, but was only able to get the actual 5M service from you guys at the end of Feb after I moved from a lousy area. So I noticed a big jump in download speeds 4 weeks ago, and couldn't understand why recent downloads started fast, and then slowed to a crawl, similar to the way my old rogers account behaved. Until I read Prof. Geist's blog last night about this issue, I'd been blaming the seeds/leechers, thinking it was fast only at first while I was catching up to what was available...

This has got to be the basis of a class-action suit I think, against Bell AND Rogers, with expert, well-respected companies like teksavvy in the lead. It is anti-competitive, false advertising (they advertise 5M; actively ensure we don't get it), etc. Yes, it might take a year, two years, or more, but leaving it to the pro-business lawmakers in Canada will ensure that better laws preventing throttling never get passed.

Sorry corporate-liars: I download-and-compile a fair amount because I rebuild computers destined for the landfill, and give them to the poor...so that means a lot of LEGAL downloading of Linux and FOSS applications.

Perhaps we should be looking at mesh-type central nodes for Internet and asterisk-based phone services?

I'm with you, Rocky!!!

Loyal customer

P.S. When I moved, Bell almost prevented me from taking my Teksavvy account with me; before I moved I was proud NOT to have any Bell account and used a dry-loop, for phone service through an asterisk-based provider. Now I had to get a Bell landline phone in order to enable a wet-loop dsl service, as Bell tried to tell me and Teksavvy that dsl simply wasn't available here in a well-established Toronto neighbourhood.
DrZEUS

join:2004-01-13
Mississauga, ON
oh well it was fun while it lasted...this is going to be ugly!

mlerner
Premium
join:2000-11-25
Nepean, ON
STONE THEM!.. err, wrong thread.
papaskitch

join:2007-02-10
Woodbridge, ON


2 edits
It couldn't hurt to contact your MP and ask them where they stand on Net Neutrality. Make sure they know that this is an issue they need to have a position on when the next election comes along.
ftp1020

join:2007-01-30
Canada
·TekSavvy Solutions..

So much for the 'play nice with Bell' strategy. Now that Bell sees Teksavvy (et al) as an actual competitor, there will be no high road. There never is when profits come into the picture.

Strength in numbers, Rocky. If your independent ISP assocation was an afternoon coffee klatsch before, it needs to grow some teeth now. I'd suggest that the first legal route is that the ILEC has no right to discriminate other people's (and companies') net traffic. Another would be to buy a few shares of BCE and create commotions at shareholder's meetings, and make the teachers aware that they are buying into the receiving end of an open-ended (class-action?) lawsuit.
midnighter

join:2007-09-22
Etobicoke, ON

Every major technology that got released got monopolized by a few firms before the Government got involved to make it fair for the consumer. Without the Gov'ts help on this, Bell will not budge. We need to somehow make the Canadian govt care about their consumers. If the CRTC is not responsible for Bandwidth, then who is. Almost every Canadian citizen has internet now and I find it amazing that there isn't an entity that protects the avg. Canadian internet user.
koreyb

join:2005-01-08
Etobicoke, ON
·Primus Talkbroadband
·TekSavvy Solutions..

I don't buy that it's just BT and P2P affected.... VoIP is also an issue, as I notice around the same time (4pm to 2am) my VoIP acts up..

This is a direct anti-competitive move. I've already filed complaints with the CRTC and Competition bureau.

The issue is, who you going to run to.. This basically has made EVERY provider in Ontario and Quebec Throttled!

SHAME ON Bell. My condo was to move to Expressvu and I'm thinking maybe I just might refuse access to them. (I don't watch much tv anyhow)

Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC

Re: Update on throttling issue...

They throttle everything (whole connection) if they detect BT/P2P. They're also apparently misdetecting other stuff and throttling based on that. Are you doing anything else with your connection when your VoIP acts up?
koreyb

join:2005-01-08
Etobicoke, ON
·Primus Talkbroadband
·TekSavvy Solutions..


1 edit

Re: Update on throttling issue...

said by Guspaz See Profile :

They throttle everything (whole connection) if they detect BT/P2P. They're also apparently misdetecting other stuff and throttling based on that. Are you doing anything else with your connection when your VoIP acts up?
Nope... I've even tried just having voip active with all computers off...

The VoIP thing is just to win back phone customers.

Everyone needs to file complaints with the governing bodies..
GoogleFreak

join:2008-03-25
Etobicoke, ON

Re: Update on throttling issue...

Don't go with Bell for phone service you can get Primus or Rogers. Heck with them!
koreyb

join:2005-01-08
Etobicoke, ON

Re: Update on throttling issue...

Rogers is just as bad as Bell my friend... I think Bell and rogers both need to be boycotted.. Bell and Rogers basically operate the same... Take each others lead on everything.

AMailer
Aaron DM

join:2004-04-03
·Cogeco Cable
·TekSavvy Solutions..
·Dreamhost

Re: Update on throttling issue...

I'd fully support that, just as soon as im let off this tv subscription contract with bell

I'm almost 100% Bell-Free, just that TV thats left... I was awaiting teksavvy phone, but cogeco is fine for now :P

I wish people would boycott Bell, however thats one of those, highly unlikely things.

Gokuu

join:2001-08-27
Gotta love the timing. Just as Bell comes out with throttling across the board, the CBC begins to move forward with P2P distribution.

Are you listening CRTC!?!?
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