mhy
join:2000-08-25
Los Angeles, CA
| Speakeasy VOIP for business use
I'm helping my wife relocate her business, and one possibility is to change from telco service to VOIP. The most obvious choice would be Vonage, but I'm thinking SE may be a valid alternative.
She needs 4 lines, of which 3 are voice, one is for fax
Question: does SE VOIP work well with fax?
Bandwidth isn't an issue, since SE can deliver 15M/1M service to her address, but I'm hoping to cut costs and get by with 1500/384 if that will work
Question: will 1500/384 support three simultaneous calls? If not, how much is needed?
Vonage seems to work by providing adapters that have plain old analog outputs, which are in turn connected to any old telephone. My impression is that SE uses special IP phones that are connected with ethernet cable. Is it as simple as plugging the four phones into an existing router? Or do we need something special like their EdgeMarc?
The "gotta haves" are
1. All incoming call are to the first phone #. If busy, call falls through to next line
2. All phones in the office can access all lines
3. Phones in the office can share a line to conference with an outside party.
A POTS service from Verizon seems to handle this OK, but a little expensive. Vonage also seems to handle this OK
Any business users have advice on if SE will do the job for our application?
Thanks |
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tdumaine
join:2004-03-14
Federal Way, WA | How critical is your line being up all the time? If so they'll sell ya bizvoip, but if you go the residential route, you get squat when its down. |
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mhy
join:2000-08-25
Los Angeles, CA | reply to mhy
It's critical. We did discuss business VOIP and that was SE's recommendation.
Ultimately we decided to go with POTS service from Verizon. Setup is cheap and easy, and the incremental monthly cost is fairly small. |
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