sestrada
join:2008-01-01
 ·Embarq
| Unhappy Business Customer
Hello Embarq,
I'm business customer with a bunch of static IPs. Our users - students at a school - gain internet access thru proxy servers of ours that eventually hit the dsl lines.
Last November your DNS tainting service resulted in a lot of problems for myself and number of posters here. There's no opt out instructions for mail servers or web traffic funnelled through proxies. That thread died with you guys not honoring your customers' request.
»We demand true and correct DNS servers
Today - I read you're doing move invasive traffic snopping with Nebu Ad and it's ilk.
»Embarq, WOW Bury Snooping In Terms Of Service
How do I exclude my static IPs from your tained DNS and traffic snooping technologies?
Setting a cookie isn't a solution that works here. |
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billaustin
Bill
Premium,MVM
join:2001-10-13
North Las Vegas, NV | Are you running your own DNS servers? |
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scooper
join:2000-07-11
Youngsville, NC | Or change them ot other DNS servers such as OpenDNS, the 4.2.2.x family, etc... |
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sestrada
join:2008-01-01
·Embarq
| Open DNS servers aren't the answer.
»www.darkreading.com/document.asp···d=145663
The highly acclaimed opendns doesn't even give the right answer to search.embarq.com.
opendns
# nslookup search.embarq.com 208.67.222.222
Server: 208.67.222.222
Address: 208.67.222.222#53
Non-authoritative answer:
Name: search.embarq.com
Address: 208.69.32.131
# nslookup search.embarq.com 208.67.220.220
Server: 208.67.220.220
Address: 208.67.220.220#53
Non-authoritative answer:
Name: search.embarq.com
Address: 208.69.32.131
other dns
# nslookup search.embarq.com
Server: 192.168.0.100
Address: 192.168.0.100#53
Non-authoritative answer:
Name: search.embarq.com
Address: 216.24.138.135
Dear Embarq,
Last November your DNS tainting service resulted in a lot of problems for myself and number of posters here. There's no opt out instructions for mail servers or web traffic funnelled through proxies. That thread died with you guys not honoring your customers' request.
»We demand true and correct DNS servers
Today - I read you're doing move invasive traffic snopping with Nebu Ad and it's ilk.
»Embarq, WOW Bury Snooping In Terms Of Service
How do I exclude my static IPs from your tainted DNS and traffic snooping technologies?
Setting a cookie isn't a solution that works here. |
|
hazezilla
join:2006-02-19
| reply to sestrada
DSL is a residential/ small business (10 users) product.
Do not be cheap order bonded T-1s or MetroEthernet.
Why speed tens of thousands on computers and networking and less that hundered on access?
T-1s will bypass all your issues. Its like buying a Ferrari and towing it with and VW and complaining of the top speed.
My 2 cents worth....:) |
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zach_lloyd
join:2006-04-10
Greenwood, SC | That's the first thing I thought of. A school should be leasing a T1 rather than using a DSL line. |
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sestrada
join:2008-01-01 | I can just as well be a business with 10 users.
That doesn't answer the question being asked. |
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zach_lloyd
join:2006-04-10
Greenwood, SC
edit:
April 8th, @10:09AM
| You get what you pay for...plain and simple. If you are a business who is wanting to bypass the mishmash of legalities and buried TOS/TOU issues, do not go with an ISP who caters to the average consumer. |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
 ·Suddenlink
 ·Cirtex Hosting
| said by zach_lloyd  :You get what you pay for...plain and simple. I am so tired of this attitude when it comes to T1 vs business class cable or dsl...
It's not like he gets business dsl for free. And you can bet it has a higher cost compared to residential as well. What is that extra cost for?
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240 |
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zach_lloyd
join:2006-04-10
Greenwood, SC | Is it not true? If the OP was willing to fork over the extra money for a dedicated line, there would be no issues. |
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gatorkram
Spelling and Grammer impared
Premium
join:2002-07-22
Winterville, NC
clubs:
·Suddenlink
·Cirtex Hosting
| said by zach_lloyd :Is it not true? If the OP was willing to fork over the extra money for a dedicated line, there would be no issues. They are already forking over extra money.
Why settle for a slower, more expensive option?
--
Give me bandwidth or give me death!
»/testhistory/661871/4f240 |
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espaeth
Misanthrope
Premium
join:2001-04-21
Minneapolis, MN
 ·Callcentric
·VoiceStick
·ViaTalk
·voip.ms
·Comcast
·Embarq
| reply to gatorkram
said by gatorkram :It's not like he gets business dsl for free. And you can bet it has a higher cost compared to residential as well. What is that extra cost for? The extra cost for the business DSL is to cover the extra bandwidth that businesses tend to use. Whether or not that model still holds true today is a different topic of discussion.
In any case, carrier services are a completely different product than cable or DSL Internet services. Not only are there completely different service metrics (complete with SLAs and financial compensation for outages/service degradation) but the support systems are completely different as well. |
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billaustin
Bill
Premium,MVM
join:2001-10-13
North Las Vegas, NV
edit:
April 8th, @01:56PM
| reply to sestrada
Again, I'll ask the question, do you run your own DNS servers?
I have a business DSL line from Embarq with 16 static IP's. I operate my own Web, Mail, and DNS servers without any problems.
I also run a proxy server that is used by about half the machines on the network. |
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sestrada
join:2008-01-01
·Embarq
| reply to sestrada
Re: Unhappy Business Customer
Dear Embarq,
Our business at anytime has guests either plugging their own computers into our network, or using one of ours.
From what I read about your (opt-in by default) opt-out cookie based solution - it may be ineffective in out set up since we can't control cookies on a client's computer, and rotate web proxies that may send traffic through one IP now, and another IP later.
Besides the obvious privacy issues of having all data collected and inspected withoutr assent, I'm wondering what our legal and moral responsibilities are concerning disclosure to our guests that our ISP may likely be reading, collecting, and sharing their data with whomever they please, and what the skewed data will do to our users' experience with targeted ads meant for yesterday's guest.
The desire is to opt out completely from your existing and future traffic snooping technology.
The solution is easy - shut all this stuff off by default, and invite customers to opt in.
But you won't do that. right? |
|
sestrada
join:2008-01-01
·Embarq
edit:
May 2nd, @06:57AM
| Hello Embarq,
Still forced opt-in by default - right?
Still no way to opt-out web proxies, web caches, mail servers, etc - right?
Still no options for business customers with static IPs to have those IPs shut off permanently so guests to that customer's business plugging in their own computers to surf the internet are spared your injected ads and dns redirected traffic - right?
I'd like to set up some gateway firewall rules to block your inbound injected ad traffic. Would you please post the IPs?
Thanks |
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scooper
join:2000-07-11
Youngsville, NC
moderated:
May 2nd, @09:10AM
| reply to sestrada
It takes about 5 minutes to setup your own DNS server with Windows server 2003 or 2000 (assuming the server is already running except for DNS). Then all your "problems" go away. |
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sestrada
join:2008-01-01
·Embarq
edit:
May 2nd, @09:33AM
| Scooper
We run our own DNS servers and weren't too happy to remove the embarq forwarders. It's like they forced us to use some other solution - and only until they unilaterally decide to intercept and redirect dns traffic.
Other than using encryption between points A and Z - which may not always be possible - there's no solution to protect against their deep packet inspection. |
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scooper
join:2000-07-11
Youngsville, NC
edit:
May 2nd, @10:32AM
| I'm sorry, there's no other answer for you. It is strange that I've never seen their ads, but then I use multiple popup blocker strategies also. |
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sestrada
join:2008-01-01
·Embarq
| reply to sestrada
Hello Embarq - In the spirit of responsible disclosure, and partially due to this business customer not getting any relief from starting this thread - the following is posted on our intranet. This policy may expand so all guests may be forced to click OK after reading a similar document before being granted internet access.
---
Embarq - our DSL provider - may be utilizing NebuAd's deep packet inspection technology to datamine it's customers' internet traffic, and share with third parties - allegedly to send targeted ads (called behavioral advertising) by injecting (third party) data back to the user.
See their privacy policy (updated November 2007) HERE:
4. Preference Advertising. EMBARQ may use information such as the websites you visit or online searches that you conduct to deliver or facilitate the delivery of targeted advertisements. The delivery of these advertisements will be based on anonymous surfing behavior and will not include users' names, email addresses, telephone numbers, or any other Personally Identifiable Information.
You may choose to opt out of this preference advertising service. By opting out, you will continue to receive advertisements as normal; but these advertisements will be less relevant and less useful to you. If you would like to opt out, CLICK HERE. VPN tunnels to the corporate LAN are spared from snooping because all data between the originating computer and VPN endpoint are encrypted. |
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