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way2evil
Premium
join:2007-09-14
Great River, NY
·Verizon FIOS

why do i get this error

i am trying to put a dmg file on my server at dreamhost. when i go to download it i get this error

Not Found

The requested URL was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

The file is there and I can view and download it through FTP, but not HTTP. Why not?


GILXA1226
Premium,MVM
join:2000-12-29
London, OH
clubs:

Did you put the file in a directory that the webserver can read? If so, make sure the permissions are such that the webserver can read the file.
--
We don't give a d@mn for the whole state of Michigan... we're from OHIO! O!H! ... I!O!


way2evil
Premium
join:2007-09-14
Great River, NY
i set permissions of everything to 777 and still the same error


state
relax, it's only pandemonium
Premium,Mod
join:2002-02-08
Hampton, VA
clubs:
Where is the file located in the directory structure? Sounds like it may be below the webserver document root. Is there something like a public_html directory when you ftp to the server?


way2evil
Premium
join:2007-09-14
Great River, NY
no idea what you mean, the folder this file is in has several other files in it that are all accessible through http. there are 4 dmg files about 3gigs each, these are the only ones that give me a problem like this


GILXA1226
Premium,MVM
join:2000-12-29
London, OH
clubs:


edit:
April 11th, @11:09AM

reply to way2evil
I agree with state See Profile, where is the file actually located. Also, don't make the file 777, make it 666 at most. 777 could potentially allow someone to try and execute the file.

What type of file is it?


rjackson
Premium,Mod
join:2002-04-02
Ringgold, GA
clubs:
reply to way2evil
What do the logs say?


way2evil
Premium
join:2007-09-14
Great River, NY
it says file does not exist, then the file name


GILXA1226
Premium,MVM
join:2000-12-29
London, OH
clubs:

said by way2evil See Profile :

it says file does not exist, then the file name
case sensitive?


way2evil
Premium
join:2007-09-14
Great River, NY
nope i still dont get how it can tell me that the file does not exist even though i am starting at it in my ftp program


way2evil
Premium
join:2007-09-14
Great River, NY
reply to GILXA1226
it is a dmg file, four of them


KoolMoe
Aw Man
Premium
join:2001-02-14
Annapolis, MD
clubs:
·SUNROCKET
·Speakeasy


edit:
April 11th, @10:18PM

Check any 'hotlink protection' the web server may offer settings for. We had an issue with a server running Plesk where we could not access any images directly, and neither could some of our Flash applications, due to this hotlink protection...

edit: also, if it's a Win2003 server, it can be very restrictive about what files it will serve-up if there are not MIME Type entries for those files (seems rather random though).
KM


way2evil
Premium
join:2007-09-14
Great River, NY
its a shared host so i cant do that


MVS
Premium
join:2005-04-18

Are there any spaces or punctuation in the filename? If you're typing in the URL, you'll need to encode them. See this page for more information: »en.wikipedia.org/wiki/Percent-encoding


way2evil
Premium
join:2007-09-14
Great River, NY
nope, the file is called dmg1.dmg


Rob
In Deo speramus
Premium
join:2001-08-25
Kendall, FL
reply to way2evil
How big is the file? I believe it has to be under 2GB.


way2evil
Premium
join:2007-09-14
Great River, NY
why is this? it fixed the problem, thank you, but just curious as to why


Rob
In Deo speramus
Premium
join:2001-08-25
Kendall, FL
·Comcast
·AT&T Southeast

said by way2evil See Profile :

why is this? it fixed the problem, thank you, but just curious as to why
Was it the file size?

File size limitation of 2GB I believe set on Dreamhost


way2evil
Premium
join:2007-09-14
Great River, NY
yes it was the filesize. i split the files into two 1.75gb files and they went through just fine


Rob
In Deo speramus
Premium
join:2001-08-25
Kendall, FL
·Comcast
·AT&T Southeast

said by way2evil See Profile :

yes it was the filesize. i split the files into two 1.75gb files and they went through just fine
There's a 2GB file size limit in Apache, but I think it was resolved. But I think in DreamHost, they left it like that.
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