ugg
@comcast.net
|  reply to speedfactory
Re: Speedfactory is STILL IN BUSINESS!
TO Speedfactory Staff:
PLEASE tell us an ETA for return of service in the Decatur area. I've tried to be a voice of moderation here and hang in there with you guys -- but I am very dependent on my internet connectivity and cannot last much longer without going ahead and getting another ISP. Please show people like me, who have tried to remain loyal, the courtesy of telling us:
WHEN do you realistically believe you will have my area back online? |
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speedfactory
@hatesville.com
| We are having difficulty getting parts on the weekend. We anticipate being back up 100% by late tomorrow. The network should go back on line n stages.
We are installing redundant systems so this does not happen a second time. Including redundancy in NJ and with the addition of XO fiber.
Again we cannot tell you how sorry we are this happened and we will work to keep your business.
Speedfactory Staff
714 765-0010 |
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wanderedinn
join:2003-10-27
Acworth, GA
| This problem is bigger then hardware for speedfactory.
Why is it that both the speedfactory and nextphase websites are not available? »www.speedfactory.net »www.npwireless.com |
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speedfactory
@hatesville.com | Because Speedfactory hosts NextPhase.
Speedfactory Staff |
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URBroke
@edeltacom.com
| reply to speedfactory
Based on your SEC filings I'm not sure where you are going to get the cash to pay for redundancy. And if you are truly from SF you've just came clean that your company never had a redundant plan to begin with. More of a reason for customers to jump ship. |
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adasdda
@atlanticnexus.net
| reply to speedfactory
This is pretty ridiculous. There are plenty of other ISPs in the area that I am sure could lend you a part. Have you called any? Further, XO doesn't have any ability to deliver fiber in the Atlanta market outside of COs and carrier hotels. If you ordered fiber from XO you are actually getting fiber from at&t and you'll be waiting at least 90 days. Most CLECs can drop you a T1 in a few days, which is better than nothing. And then there is One Ring which actually has a wireless network allowing them to drop you service in a day. We know NP is aware of One Ring since you followed their PR stunt regarding 3.65. |
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